• Execute pre-sales framework to engage customers, prospects, and partners via phone, web, or onsite meetings, drive the discovery process, and identify areas where Workiva solutions align to address customer/prospect needs • Ensure customer success by working with Workiva Client Services team for smooth onboarding and long term success • Demonstrate knowledge across multiple domain areas developing working knowledge of industries, departments, and use cases where Workiva can have an impact • Assist in developing new use-cases or by using existing templates providing proof of our solution's impact and value proposition • Conduct process assessments with customers, build Proof of Concepts to validate requirements, build and present customer specific business cases • May begin to deliver cross-domain coaching, training, or mentoring peers • Work with Product Marketing, Client Services, Scoping, and Customer Success to achieve team and company goals • Assist Sales in developing account plans in support of Workiva strategies and objectives

• Interact with prospects and clients to determine their software needs and become a trusted advisor by demonstrating how the Workiva solutions meet those business needs • Gain a deep understanding of our products and excel in articulating its benefits to prospects and clients. • Use storytelling to connect its features to their business needs, and provide prompt, accurate responses to their technology-related inquiries • Prepare and deliver technical presentations explaining products or services to prospective customers or at events e.g. webinars, conferences, etc • Actively contribute to cross-functional teams, including sales, marketing, and customer success, by offering creative solutions and responsiveness, thereby enhancing value for both your sales team and assigned prospects • Gather and channel feedback from the field to the Product Marketing and Product Development teams to drive enhancements in current solutions. • Strong knowledge of Workiva products and regulations through a commitment to ongoing training

Assess and monitor service delivery while ensuring compliance with regulations. Conduct investigations into health and safety concerns and provide education to stakeholders to enhance quality of care and service delivery.

Role Description Foundever is seeking work from home Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in choosing appropriate health plans. Responsibilities include: - Advising and enrolling retirees in insurance products like health, prescription drug, vision, and dental plans - Guiding Pre-Medicare recipients on their options - Providing Medicare education - Conducting needs analyses - Helping retirees select plans that meet their individual needs while providing exceptional customer service Qualifications - Must be at least 18 years old - High school diploma or GED equivalent required - Minimum 2 years experience in sales and/or customer service - Must reside and be able to work in the US - Must have a passing background check Requirements - Strong customer service aptitude with skills in delivering exceptional service - Consistent reliability demonstrating dependability and responsibility - Critical thinking skills to assess situations and develop empathetic solutions - A service-oriented mindset with a personal drive to help others with compassion - Strong organizational skills that are crucial for success in this role - Ability to navigate system tools effectively to find answers and information - A self-motivated approach to independent study during training and production phases Benefits - $18/h while in training, $19/h upon graduating to production - Enjoy the flexibility of a remote work environment, with weekend shifts as needed - Opportunities for bonuses and career growth - Employee Assistance Program that includes Mental Health and Wellness initiatives - Employee discounts and referral bonuses At Home Requirements - Foundever will ship necessary equipment, including a headset - A hardwired high-speed internet connection with an internet speed of 100 Mbps download and 25 Mbps upload - A quiet, distraction-free space is essential; webcam video presence will be required during training and production