• Handle inbound and outbound customer interactions with clients across Brazil, managing the sales journey from initial contact through to closing; • Identify customer needs through effective probing and recommend the best solution among available products; • Conduct clear, strategic negotiations, overcoming objections and pursuing high-quality conversions; • Work with a strong focus on targets and performance metrics, monitoring results and continuously striving for improvement; • Log and track interactions in the CRM, ensuring an organized portfolio and visibility of the sales funnel; • Collaborate with the team, sharing learnings and contributing to the collective improvement of results.

• Execute account plans by understanding customer KPIs • Conduct 'Day in the Lab' assessments • Partner with cross-functional teams to support opportunity strategy • Build relationships with key stakeholders

• Conduct active prospecting and qualify leads • Understand the technical landscape and propose tailored solutions for each client • Work consultatively, translating pain points into customized software solutions • Lead strategic negotiations and prepare aligned proposals • Manage and nurture an active client portfolio

• Sell directly to niche market accounts to increase premium volume • Retain profitable business by providing effective, quality service to policyholders • Build and maintain quality relationships with businesses • Work directly with Underwriting, Claims, Loss Control, Audit, Customer Service, and other key partners • Call on and pursue all niche market opportunities assigned to your geographic territory • Leverage current customers and relationships for new growth and sales opportunities