Social Factor logo
Social Factor

Social CRM & Strategy

Social Media Community Moderator

Social Media ManagerSocial Media ManagerPart TimeRemoteSeniorTeam 51-200Since 2011H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 23 moreAll locations: Arizona | Colorado | Connecticut | Florida | Idaho | Illinois | Kentucky | Louisiana | Nevada | New Jersey | New Mexico | New York | North Carolina | Ohio | Oklahoma | Oregon | Maryland | Michigan | Minnesota | Pennsylvania | South Carolina | Tennessee | Texas | Virginia

Posted

6 days ago

Salary

0

Seniority

Senior

EnglishMacOS

Job Description

Social Media Community Moderator

Social Factor

• Work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available

Job Requirements

  • Previous social media moderation experience is required
  • Sprinklr certification, Hootsuite, and/or Sprout Social experience is also a plus
  • Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows
  • Excellent verbal and written communication skills, experience engaging with users on behalf of the client (ability to mirror voice/tone of multiple brands)
  • Excellent spelling and grammar skills (a moderation & skills assessment (language assessment if applicable) will be given for final candidates)
  • Strong willingness to learn and think critically; a proactive approach
  • High energy with the capability to multitask in a dynamic, rapidly growing organization
  • Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
  • Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.
  • Personal computer with minimum of Windows 10 and macOS 12.X
  • Personal internet speed requirement of a minimum of 150 mbps
  • Personal computer with Authenticator requirement of Apple Touch ID or Windows Hello (Camera ability)

Benefits

  • Flexible schedules to fit all lifestyles
  • Work with Fortune 100 and Fortune 500 companies

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