• Provide pro-active and effective real estate management for the Private Bank and Advisor Solutions. • Responsible and accountable for risk management. • Provide oversight for a diverse portfolio of residential, commercial farmland and vacant land properties. • Assume leadership in the oversight and negotiations of purchases, sales and leases. • Manage renovations, modifications and repair projects from inception through completion. • Participate in testimonial appearances before probate court.

The vAuto The Performance Manager (PM) is responsible for client retention and utilization, ultimately resulting in continued revenue stream from a business model where no client contracts exist. The PM is also responsible for harvesting additional accounts and expanding/upselling product functionality in an effort to maximize revenue growth across their client base. Responsible for managing between 100 - 140 accounts across multiple software applications. This role requires a high level of influence, decision making, strategic planning accuracy and relevant engagement. The PM operates with considerable latitude and is ultimately responsible for making decisions/managing accounts to ensure they achieve ROI/measurable results from the vAuto systems. This is a regional position primarily encompassing Pennsylvania, Delaware, Maryland, New Jersey, New York, and Virginia. Preference will go to applicants within the region. What You'll Do: - Responsible for external client retention by applying extensive knowledge in vAuto Provision, Conquest, Stockwave, and KBB Instant Cash Offer, to effectively manage the progress and results of each accounts assigned within their portfolio. Responsible for client utilization and leveraging our software to align with client's objectives across multiple applications. - Build and develop strong working relationships with customers from Dealer/owner/Decision Maker, management and other as needed - Engage in needs assessment reviews to understand client opportunities and develop strategic plans of actions addressing the identified needs. - Identifies key barriers and core problems with their client's situations preventing them from meeting business objectives. Applies problem-solving skills and strategic insight in order to deal creatively the situations and accomplish client goals. - Maintain relationships with clients through a regular cadence of onsite visits and/or virtual screenshare engagements to drive valuable insights - Oversees the account launch process ensuring all accounts/groups are effectively 'launched' utilizing applicable resources to ensure customer success - Work with 'at risk' clients, determine action plan to turnaround and retain the relationship. - Generate additional business/revenue by harvesting existing accounts for additional stores and product upsells - Encourage clients to attend product workshops to enhance knowledge of system capability. - Develop Self by participating in product development/enhancement review sessions to continue in development across Cox products - Engage and participate in the exchange of 'best practices' across entire retail sales & performance management team and other business units What's In It For You: Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are: Minimum Requirements: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field Preferred Requirements: - At least 7 years of retail automotive management experience as a General Manager, General Sales Manager, Used Car Manager, Preowned Director, or similar capacity - 2+ years proven success as a Performance Manager (vAuto, VinSolutions, Dealer.com, Xtime, or Dealertrack DMS) - Experience directly managing preowned operations - Highly motivated self-starter capable of working remote independently part of a remote based team. Ability to operate with considerable latitude and minimal guidance to resolve complex situations. - Outstanding relationship management capabilities - Strong communication and interpersonal skills - Ability to effectively work with all levels at automotive dealership or dealer group - Ability to articulate/communicate in a way that retains audience engagement - Exceptional listening skills and to be able to detect problem/risks without being in face-to-face situation, ability to ask open ended questions to provoke thoughtful disruption - Client focus and excellent customer service skills/approach - Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven. - Proficiency in using Customer Relationship Management Systems and other automotive management systems. - Technically savvy and proficient in Microsoft Office USD 109,800.00 - 164,800.00 per year Compensation: Compensation includes a base salary in the range of $109,800.00 - $164,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $71,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

• Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. • Execute customer retention strategies to maintain and grow existing accounts. • Build and maintain value-based relationships with current customers, driving increased utilization of products and services. • Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. • Accurately document customer interactions, updates, and value-based activities in the CRM. • Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. • Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. • Maintain assigned company equipment and assets. • Submit required reports and documentation accurately and on time. • Meet or exceed assigned performance goals. • Support meetings, conferences, and trade shows as needed. • Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. • Maintain a primary focus on case management.

• Responsible for the delivery of the Facilities Team’s services to operate and maintain the allocated portfolio • Engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk • Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works • Responsible for the delivery of customer and property services to a portfolio of buildings • Carryout building inspections and complete associated reports within the governance timeframe for the allocated portfolio • Ensure compliance with regulations / requirements of client contract and all facilities procedures • Manage administration and organisation of information for analysis and presentation to senior management team • Assist with any duties as assigned by the Facilities leadership team on an as needs basis • Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement • Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with JLL Projects & Development Services account team. • Understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible • 24-hour availability for emergency co-ordination and escalation management • Ability to work flexible hours to accommodate multiple time zones.