Sales Coordinator

Location

Pennsylvania

Posted

5 days ago

Salary

0

Seniority

Senior

Job Description

Sales Coordinator

GAMMA Sports

Title: Sales Coordinator Location: Pittsburgh, PA Time: Full Time Job Level: Entry Level Job Description: Position Overview GAMMA Sports is seeking a detail-oriented and highly organized Sales Coordinator to support our sales team across tennis, pickleball, and padel categories. This role is critical to ensuring smooth day-to-day operations, serving as a key point of contact for both internal teams and customers. The ideal candidate thrives in a fast-paced environment, is highly responsive, and enjoys supporting a sales team while delivering a strong customer experience. Key Responsibilities Sales Support & Order Management - Create and manage estimates and sales orders - Ensure accuracy of pricing, promotions, and product details on all orders - Assist sales reps with order processing, follow-ups, and customer requests - Track order status and proactively communicate updates to customers and the sales team Customer Service & Communication - Manage and respond to the sales inbox in a timely and professional manner - Answer inbound customer phone inquiries, providing product information and order support - Serve as a reliable point of contact for retailers and partners - Escalate issues as needed while maintaining a high level of customer satisfaction Product & Portal Management - Set up and maintain product listings across various retailer and distributor portals - Ensure product information, pricing, and assets are accurate and up to date - Coordinate with internal teams to reflect new product launches and updates Cross-Functional Collaboration - Work closely with sales, marketing, operations, and customer service teams - Support promotional execution by ensuring correct pricing and codes are applied - Assist with reporting, data entry, and general sales operations tasks Qualifications - Bachelor’s degree in Business, Marketing, Sports Marketing or related field - 1-3 years of sales, account management, or customer service experience - Strong attention to detail and organizational skills - Excellent written and verbal communication skills - Ability to manage multiple priorities and meet deadlines - Demonstrated initiative and a strong work ethic, with a willingness to take ownership and proactively solve problems. - Highly responsive and dependable, especially in a fast-paced, team-oriented environment - Proficient in Microsoft Office Suite, experience with ERP systems (Netsuite) is a plus - Passion for sports, particularly tennis, pickleball and padel, a strong plus. What We Offer - Competitive salary - Comprehensive benefits package (health, dental, vision, 401k with match). - Paid Time Off - Parental Leave - Hybrid work environment with flexibility - Employee discounts on GAMMA Sports products. - Opportunity for professional growth in a dynamic, sports-focused company. - A collaborative, energetic, and sports-focused work environment. About GAMMA Sports GAMMA Sports is a Pittsburgh-based, family-owned manufacturer with a 50-year legacy of innovating in racquet sport equipment, including tennis and pickleball. Best known for its patented breakthrough string technologies, GAMMA has leveraged its racquet sports expertise to develop high-quality paddles, balls, grips, and accessories that empower people who love to play at all levels.  Providing equipment and education to help improve your game, the brand has become a trusted name among coaches, trainers, and racquet sport enthusiasts around the world.

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