Role Description Διαχείριση εισερχόμενων κλήσεων τεχνικής υποστήριξης και εξυπηρέτησης εμπόρων αναφορικά με τα τερματικά τους μηχανήματα (POS). - Πενθήμερη 8ωρη απασχόληση σε κυλιόμενες βάρδιες 24/7 (εύρος ωραρίου 07.00 π.μ.- 23.00 μ.μ. & κάποια βραδινά μέσα στο μήνα σε βάρδια 23:00-07:00). - 2 Σαββατοκύριακα / μήνα (με αντίστοιχα ρεπό). Qualifications - Απολυτήριο Λυκείου. - Καλή γνώση της Αγγλικής Γλώσσας. - Καλή χρήση Η/Υ. - Πρότερη εργασιακή εμπειρία σε τηλεφωνικό κέντρο - επιθυμητή. - Επαγγελματική συμπεριφορά με διάθεση εξυπηρέτησης των πελατών & ομαδικό πνεύμα. Benefits - Σύγχρονο και δυναμικό περιβάλλον εργασίας. - Προοπτικές εξέλιξης. - Εκπαίδευση δια ζώσης στο κέντρο της πόλης. - Fully remote μοντέλο απασχόλησης.

• General IT and Desktop Support: Provide support to employees across all locations via helpdesk, email, and chat. Research, diagnose, troubleshoot, and identify solutions to resolve system issues across all Mac & Windows-based computers, mobile devices, and other technology products/applications used. Diagnose and provide basic network and VPN support. • System Access and Application Support: Create and/or maintain user access, accounts, passwords, data integrity, and security across various systems and applications. Ensure that leaving employees are offboarded from all systems and applications in a timely manner. Conduct audits of applications to verify that access controls are correctly implemented. • Asset and Endpoint Management: Install and configure computer systems and applications within the company. Work with third-party vendors to repair hardware issues. Support endpoint security standards (2FA, antivirus, firewall, etc.). • Facilitate Onboarding and Offboarding: Ensure that accesses and accounts are all created before the target onboarding date. Facilitate onboarding calls with the new employees and ensure proper access and security guidelines are being followed. Handles account deactivation for the offboarding users in a timely manner and ensures data is securely suspended. Communicate with the proper people about the offboarding activity. • Take the lead on the IT Project Task: Take ownership of the IT project-related tasks. Identify infrastructure solutions to enhance the existing setup and ultimately improve the organization. Expertise in delivering IT suggestions and improvements to the existing technologies that benefit the entire organization.

Role Description This is for the design and documentation of BUILDINGS. We’re a roll‑up‑your‑sleeves kind of office. Our team thrives on a practical, workmanlike approach to architecture—professionals who enjoy solving real problems, producing accurate documents, and supporting project delivery. If you enjoy doing the real work—digging into codes, coordinating details, and producing solid drawings—and are motivated by reliability, collaboration, and technical rigor rather than personal notoriety, you’ll be a great match. - Drafting/modeling and administering minor adjustments to design development drawings and complete construction drawings. - Independently execute assignments and arrive at solutions (with direction) on project. - Ensure compliance of construction documents and details to meet code and best practices. - Attend project conference calls and in-house (Teams) meetings, as required, to resolve project issues and coordinate to schedule. - Review accuracy of calculations, square footages, building code, zoning, and city ordinance compliance, plans and completed reports. Qualifications - Solid grasp of architectural design processes and knowledge of construction methods, materials, and means. - Understanding of design-to-detail processes and required annotation at each level. - Time management skills with the ability to transition between projects/tasks quickly, problem-solve, and understand the shortest paths. - Strong Architectural background preferred, especially in mixed-use and multi-family residential. - At minimum, Intermediate Revit skills (assessment test will be administered). - Applicants must be authorized to work in the U.S. - If you live in Texas and have the skills listed below, let's talk. Requirements - Revit 2024/2025/2026 - Multi-Family Design and Construction - Mixed-Use Design and Construction - Knowledge of IBC, IRC, ANSI 117.1 (or at least know how to look it up) Benefits - Bonus based on performance - Flexible schedule - Paid time off - Flexible hours - Relaxed atmosphere and dress code (yes, things get serious and stressful, at times but we try not to be a sweatshop) - 100% remote work-from-home - Salary determined by demonstrated Revit proficiency

Role Description We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico. In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should. The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit. This is a fully remote, full-time position based in Mexico. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live. Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process. What You Will Do - Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices - Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions - Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology - Log and manage all interactions accurately in CRM software - Handle both voice and email support channels, managing multiple tasks at the same time - Stay up to date with product changes and adapt to an evolving support environment Schedule and Compensation - $5.50 USD per hour - Paid weekly - Mon to Fri, 8:30 AM – 6:30 PM MST - Training duration: 4 to 5 weeks (paid) Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: - Resume and Prescreen Questionnaire Review - One-Way Video Interview - Live Interview - Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Qualifications - Strong verbal and written communication skills in English - At least 1 year of customer service experience, ideally in a role that handled both calls and emails - A genuine interest in technology and the confidence to troubleshoot device and connectivity issues - Good physical dexterity for working with smart home hardware during the hands-on training period - Experience with CRM software and solid general computer skills - A patient, methodical approach to problem-solving with the customer always in mind - The ability to manage your time and stay focused in a fast-paced remote environment - Comfort with basic financial and leasing terminology, as you will be working in a property management context - Currently residing in Mexico Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: - Windows 11 PC (Mac not supported) - 16 GB RAM - Dual monitors - Webcam - Fibre internet with a wired connection - Backup power solution - Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process.