Role Description This is for the design and documentation of BUILDINGS. We’re a roll‑up‑your‑sleeves kind of office. Our team thrives on a practical, workmanlike approach to architecture—professionals who enjoy solving real problems, producing accurate documents, and supporting project delivery. If you enjoy doing the real work—digging into codes, coordinating details, and producing solid drawings—and are motivated by reliability, collaboration, and technical rigor rather than personal notoriety, you’ll be a great match. - Drafting/modeling and administering minor adjustments to design development drawings and complete construction drawings. - Independently execute assignments and arrive at solutions (with direction) on project. - Ensure compliance of construction documents and details to meet code and best practices. - Attend project conference calls and in-house (Teams) meetings, as required, to resolve project issues and coordinate to schedule. - Review accuracy of calculations, square footages, building code, zoning, and city ordinance compliance, plans and completed reports. Qualifications - Solid grasp of architectural design processes and knowledge of construction methods, materials, and means. - Understanding of design-to-detail processes and required annotation at each level. - Time management skills with the ability to transition between projects/tasks quickly, problem-solve, and understand the shortest paths. - Strong Architectural background preferred, especially in mixed-use and multi-family residential. - At minimum, Intermediate Revit skills (assessment test will be administered). - Applicants must be authorized to work in the U.S. - If you live in Texas and have the skills listed below, let's talk. Requirements - Revit 2024/2025/2026 - Multi-Family Design and Construction - Mixed-Use Design and Construction - Knowledge of IBC, IRC, ANSI 117.1 (or at least know how to look it up) Benefits - Bonus based on performance - Flexible schedule - Paid time off - Flexible hours - Relaxed atmosphere and dress code (yes, things get serious and stressful, at times but we try not to be a sweatshop) - 100% remote work-from-home - Salary determined by demonstrated Revit proficiency

Role Description We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico. In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should. The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit. This is a fully remote, full-time position based in Mexico. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live. Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process. What You Will Do - Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices - Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions - Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology - Log and manage all interactions accurately in CRM software - Handle both voice and email support channels, managing multiple tasks at the same time - Stay up to date with product changes and adapt to an evolving support environment Schedule and Compensation - $5.50 USD per hour - Paid weekly - Mon to Fri, 8:30 AM – 6:30 PM MST - Training duration: 4 to 5 weeks (paid) Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: - Resume and Prescreen Questionnaire Review - One-Way Video Interview - Live Interview - Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Qualifications - Strong verbal and written communication skills in English - At least 1 year of customer service experience, ideally in a role that handled both calls and emails - A genuine interest in technology and the confidence to troubleshoot device and connectivity issues - Good physical dexterity for working with smart home hardware during the hands-on training period - Experience with CRM software and solid general computer skills - A patient, methodical approach to problem-solving with the customer always in mind - The ability to manage your time and stay focused in a fast-paced remote environment - Comfort with basic financial and leasing terminology, as you will be working in a property management context - Currently residing in Mexico Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: - Windows 11 PC (Mac not supported) - 16 GB RAM - Dual monitors - Webcam - Fibre internet with a wired connection - Backup power solution - Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process.

Role Description Translate high-level business requirements into functional and detail designs. Work with a cross-divisional team to develop systems, prototypes and host systems/platforms. Discover, document and automate business processes. Work with multiple high volume data sources to generate historic and predictive reports. Own the system performance and provide continuous improvements. Build platforms that increase Free Cash Flow, reduce cost, improve productivity, or increase controllership for the Finance Operations and Central Accounting businesses. Enable Finance Operations and Central Accounting by building scalable, reliable technology solutions that facilitate Amazon's growth. Qualifications - Bachelor’s degree or foreign equivalent degree in Business, Management Information Systems, Computer Science, Engineering, or a related field - One year of experience in the job offered or as a Computer Systems Analyst, Software Engineer or Developer, or a related occupation - Experience in the following skill(s): - Using database design - Data structures and complexity analysis - Providing application support using Oracle, Oracle PL/SQL, SQL, UNIX/Linux shell scripting, and ETL tools Requirements - 100% telecommuting permitted; work may be performed from anywhere in the U.S. Benefits - Salary Range: $117,749/year to $160,000/year - Amazon is a total compensation company; dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package - Full range of medical, financial, and/or other benefits

Role Description - Atender los requerimientos del cliente. - Asignar tickets a los Consultores de SAP. - Realizar seguimiento a los Consultores que cumplan con los tickets asignados en los tiempos estimados. - Gestionar las prioridades y responsabilizarse de los SLA. - Manejar los sistemas de control de los clientes. - Realizar seguimiento a las solicitudes del cliente. - Solicitar al cliente la conexión a la VPN y a los ambientes de SAP para que el consultor pueda ingresar. - Registrar y escalar los incidentes, problemas y solicitudes de servicio. - Mantener informado a los que corresponda sobre el estado y progreso de los tickets. - Gestionar el ciclo de vida del incidente o solicitud de servicio incluyendo el cierre y la verificación. - Cierre de los incidentes y confirmación con el cliente. - Coordinar con el Director de Operaciones las solicitudes de recursos de consultores. - Realizar informe sobre las horas de consultoría utilizadas. Qualifications - Ingeniería de Sistemas ó Ingeniería Industrial. - Conocimiento en SAP para asignar los tickets a Consultores Funcionales de SAP. - Experiencia mínima 3 años realizando estas funciones. - Conocimiento y experiencia en plataformas de seguimiento de tickets. Requirements - País de Asignación: México - Inicio del Proyecto: inmediato - Modalidad de Trabajo: Remoto. Jornada parcial - Idioma: Español