• Translate organizational objectives into actionable AI strategies and deliver scalable, results-oriented solutions. • Oversee the end-to-end implementation of AI technologies, including GenAI models for applications such as claims processing, documentation automation, and customer support tools. • Build and manage a high-performing team of AI engineers, data scientists, and product managers, ensuring accountability and alignment with project timelines. • Collaborate with cross-functional teams to integrate AI capabilities into Gainwell’s existing systems and ensure their operational success. • Monitor AI project performance and lead continuous improvement efforts to meet evolving client needs and regulatory requirements. • Ensure all AI implementations comply with HIPAA, CMS, and other healthcare standards, prioritizing data security and ethical practices. • Drive efficiency and cost-effectiveness by identifying opportunities to streamline workflows and processes using AI technologies.

• Partner with stakeholders to define vision, strategy, and roadmap for automated workflows • Prioritize development work by balancing customer needs, technical considerations, and business goals • Work across operations, development, and business intelligence teams to support successful delivery • Communicate workflow updates, plans, and features to internal teams and stakeholders • Support the launch and adoption of new workflow solutions • Gather user feedback on AI automation and translate insights into ongoing improvements

• Responsible for measuring business performance and surfacing actionable quantitative and qualitative insights • Define, govern and maintain performance frameworks that measure progress against strategic goals • Establish and manage KPIs, success metrics, and scorecards that reflect outcomes and effectiveness • Synthesize quantitative data with qualitative inputs to deliver holistic insights • Design and manage feedback mechanisms like surveys and qualitative interviews • Evaluate the effectiveness of initiatives and identify opportunities to improve performance • Serve as a connector between AI enablement, analytics, and business teams to ensure AI insights are scalable

• Support INTERSPORT Digital GmbH in automating processes to increase productivity • Identify and evaluate automation opportunities • Analyze, design, and implement AI-supported processes • Utilize low-code platforms and integrate LLMs • Design hands-on trainings and frameworks • Establish internal AI community governance • Ensure security and data protection guardrails