• Work closely with clients, ensuring a personal, consultative, and trusted day-to-day experience; • Deeply understand each client's pain points and needs, propose improvements, and proactively follow up on solutions; • Conduct follow-up calls, strategic alignments, and recurring consultative support; • Act as a bridge between clients and internal teams, ensuring speed and efficiency in addressing requests; • Identify opportunities to improve clients' processes and operations, contributing to better results and performance; • Occasionally hold in-person meetings with clients when necessary.

• Develop and maintain effective relationships within existing customer portfolio to sustain and grow revenue and achieve growth targets through proactive client renewals, pricing optimization, and share of wallet opportunities. • Engage in continuous outreach with clients to uncover requirements using Know Your Client strategies and develop creative solutions to meet their needs. • Articulate value proposition and suite of products and services while addressing client escalations, objections, and concerns. • Develop client strategies in collaboration with Operational Teams to achieve revenue growth and retention. • Maintain, nurture, and expand services offered to clients within assigned portfolio. • Maintain operating discipline using Salesforce.com including forecasting, relationship plans, and opportunity management. • Build and qualify opportunities to increase share of wallet and drive portfolio growth. • Collaborate with cross functional teams to execute Customer Engagement Plans and meet client objectives. • Act as liaison with Client Success and Operational Teams to deliver a superior client experience.

Title: BioProduction Account Manager Location: Zhejiang China Full time Join our collaborative sales team at Thermo Fisher Scientific and contribute as an Account Manager III. You will increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services. Working in a supportive environment that values achievement and innovation, you'll help enable our customers to make the world healthier, cleaner and safer. In this role, you will develop and implement strategic sales plans, manage key account relationships, and ensure customer satisfaction through consultative selling. You'll work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets. Through a combination of customer visits and virtual engagement, you'll serve as a trusted advisor to help customers advance their scientific goals.   RESPONSIBILITIES: - Develop and execute territory and account plans to achieve or exceed sales targets. - Build and maintain strong relationships with key customers, including scientists, process development teams, procurement, manufacturing, quality, and executive stakeholders. - Identify new business opportunities across upstream, downstream, analytics, and manufacturing workflows. - Position the full BioProduction portfolio to address customer needs, improve productivity, and support scale-up or commercial manufacturing goals. - Collaborate with technical sales specialists, field application specialists, product management, customer service, and marketing teams to deliver tailored solutions. - Maintain accurate forecasts, opportunity pipelines, account plans, and customer activity records in CRM systems. - Monitor market trends, competitive activity, customer programs, and industry developments to support strategic account growth. - Prepare and deliver business reviews, technical presentations, proposals, and commercial negotiations. - Ensure high levels of customer satisfaction through responsive support, consultative selling, and effective issue resolution. - Participate in training programs to maintain strong technical and commercial knowledge of bioproduction products and workflows. REQUIREMENTS: - Bachelor’s degree in Life Sciences, Biology, Biotechnology, Bioprocessing, or a related field. - Proven sales experience in life sciences, bioproduction, biopharma or a related technical market. - Strong understanding of bioprocessing workflows, customer applications, and commercial sales processes. - Demonstrated ability to develop customer relationships and manage complex accounts. - Excellent communication, presentation, negotiation, and organizational skills. - Ability to travel regularly within the assigned territory. - Proficiency with CRM tools, Microsoft Office, and sales reporting systems. Preferred - Master’s degree or advanced scientific training. - Experience selling into biopharmaceutical manufacturing, process development, CDMOs, or biologics production environments. - Key account management experience. - Familiarity with single-use technologies, cell culture media, purification, production chemicals, QC analytics, or related bioproduction solutions. - Track record of meeting or exceeding revenue targets in a sales role.

• Promotes and sells Medtronic's Neurovascular products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. • Achieve all territory sales objectives annually in alignment with the business strategy and annual compensation plan. • Responsible for developing, building, and strengthening long-term relationships with stakeholders including key opinion leaders and related major medical associations and academic centers of excellence. • Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's Neurovascular products and/or services. • Collaborates across key internal stakeholder groups (finance, sales operations, marketing, OEM, etc.) as well as peers to identify and address trends and to support business goals and strategy. • Conducts and/or evaluates market research including customers and competitors’ activities. • Develops and/or implements market development plans/strategies and changes as needed. • Assesses customer needs and feedback regarding new products and/or modifications to existing products and communicates to internal stakeholders including R&D, Operations and Marketing. • Complete business analytics and regional reporting assignments in a timely, accurate fashion. • Conduct quarterly business reviews to exhibit achievement of sales goals in all assigned accounts. • Maintain awareness of competitive products and marketing practices, and keep sales management informed concerning them. • Participate fully in training on new products and procedures through in person and online training programs. • Attend regional and national meetings, as required. • Adjust customer complaints in accordance with Company policy and advise sales management promptly of any situation beyond the Territory Manager’s scope of authority. • Assist with Sales Training courses, both in the field and in the corporate office. • Understand and demonstrate the High Performance Practices and Expectations in daily work activities.