• Build and maintain REST API endpoints called by the voice AI agent — customer file lookups, caller identity validation, and escalation triggers • Integrate with the Qualia GraphQL API to pull real estate transaction data and build a caching layer for fast property lookups • Connect with Microsoft Teams via the Graph API to notify staff when a caller requires a callback • Design and maintain the PostgreSQL database — staff directory, routing configuration, call analytics, and cached data • Set up job scheduling for Qualia data syncing and automated callback workflows • Build the admin dashboard in Retool so the client's team can manage configuration and review call logs without engineering support • Collaborate closely with the AI/Voice engineer and technical lead — communication with the client flows through the PM and tech lead

• Provide senior technical leadership for enterprise storage services under the SEC Infrastructure Support Services contract • Architect, implement, and sustain highly available storage platforms supporting mission-critical SEC workloads • Drive performance optimization, capacity planning, and resilient backup and recovery strategies • Ensure storage operations align with organizational and federal compliance requirements • Collaborate closely with infrastructure, network, and security teams

• Responsável por elaborar especificações em nível conceitual propondo padrões de arquitetura e de qualidade de software de forma ágil em consulta com as equipes ágeis e em conjunto com o cliente. • Responsável por propor novas atualizações tecnológicas e assegurar a utilização e a evolução dos padrões estabelecidos. • Entender os requisitos do cliente e criar arquiteturas personalizadas para atender a essas necessidades; • Criar planos detalhados, considerando aspectos de segurança, escabilidade, disponibilidade e desempenho; • Garantir que o escopo, contexto e restrições do projeto sejam documentados e aceitos; • Facilitar a decisão dos envolvidos, fornecendo informações e alinhando-as com os objetivos gerais; • Definir e documentar a estrutura e a forma do sistema; • Definir e documentar estratégias, padrões, guias, etc, para direcionar a construção do sistema; • Garantir que a arquitetura contemple os atributos de qualidade do sistema; • Desenvolver a descrição arquitetural; • Prover liderança técnica; • Manter-se envolvido com todo o processo de desenvolvimento.

• Collaborate with the Head of Engineering to align technical implementation with strategic goals. • Design, develop, and maintain efficient, reusable, and reliable web applications using Laravel and Vue.js. • Engage with Product Managers to understand requirements and propose innovative technical solutions. • Coordinate with the QA team to identify, troubleshoot, and resolve issues while ensuring exceptional quality. • Take ownership of tasks and projects, delivering clean, well-documented code within deadlines. • Support team leads with tasks such as architectural reviews, code optimizations, and mentoring junior developers. • Take initiative in tackling a variety of tasks and challenges, including process improvements and exploratory work. • Stay informed about emerging technologies and trends, and recommend solutions to enhance team performance and application capabilities.