Role Description This is a remote position. Our team is seeking an experienced Software Development Engineer who has a deep understanding of how the internet is organized and has hands-on experience building applications that operate at an Internet-scale. We highly value candidates with experience in the Open-Source Intelligence (OSINT) community. You will be responsible for contributing to the design and architecture of new and existing systems, with a focus on reliability and scaling. Qualifications - Bachelor’s degree or higher in Computer Science, Engineering, or a related field. - Proficiency in at least one programming language such as Python, NodeJS, or Go. - 3+ years of non-internship professional software development experience. - 1+ years of experience contributing to the architecture and design of software systems (architecture, design patterns, reliability, and scaling). Requirements - Programming Expertise: Expert in Python, with good knowledge of JavaScript (Node.js), Go, and shell scripting (Bash or ZSH). - Cloud Services: Hands-on experience with serverless services on AWS, including Lambda, DynamoDB, API Gateway, SNS, SQS, S3, and Fargate (ECS). - Containerization: Proficient in containerizing software using Docker, with an understanding of Docker images, containers, and experience with Docker Compose or Kubernetes. - Infrastructure as Code: Experience with infrastructure-as-code using tools like the Serverless framework, SAM, or CloudFormation templates. - Distributed Systems: Experience in designing back-end architecture for distributed, event-driven systems, with a solid understanding of concepts like load balancing, sharding, read-write replicas, caching, and fan-out. - Development Best Practices: Strong knowledge of software development best practices, including coding conventions, unit and integration testing, clean architecture, SOLID principles, and code complexity measurement. - API Design: Experience in designing RESTful API schemas. - NoSQL Databases: Familiarity with at least two NoSQL databases/data stores, such as DynamoDB, Elasticsearch, or MongoDB. - Cloud Deployment: Experience deploying web applications (either server-based or serverless) to cloud platforms such as AWS or GCP. - CI/CD Pipelines: Knowledge of setting up CI/CD pipelines for front-end and back-end applications using services like GitHub Actions, AWS CodePipeline, etc. Benefits - Competitive Salary - We offer a competitive salary that reflects your skills, experience, and contributions. - Health and Wellness - Comprehensive health, dental, and vision insurance plans. - Paid Time Off - Generous vacation days, paid holidays and sick leave, parental leave, and family care leave options. - Professional Development - Ongoing training and development programs, opportunities for career growth and promotions, reimbursement for professional certifications or advanced degrees. - Work-Life Balance - Flexible work schedules, remote work options or hybrid work environments, support for a healthy work-life balance. - Employee Stock Ownership Plan (ESOP) - Opportunity to participate in the company’s success through equity ownership. - Additional Perks - Company-sponsored events, team outings, and volunteer opportunities.

• Build and maintain REST API endpoints called by the voice AI agent — customer file lookups, caller identity validation, and escalation triggers • Integrate with the Qualia GraphQL API to pull real estate transaction data and build a caching layer for fast property lookups • Connect with Microsoft Teams via the Graph API to notify staff when a caller requires a callback • Design and maintain the PostgreSQL database — staff directory, routing configuration, call analytics, and cached data • Set up job scheduling for Qualia data syncing and automated callback workflows • Build the admin dashboard in Retool so the client's team can manage configuration and review call logs without engineering support • Collaborate closely with the AI/Voice engineer and technical lead — communication with the client flows through the PM and tech lead

• Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills • Develop and maintain public APIs that are part of the API Product suite • Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes • Support and enable internal business units through shared engineering services and functionalities • Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end

• Provide senior technical leadership for enterprise storage services under the SEC Infrastructure Support Services contract • Architect, implement, and sustain highly available storage platforms supporting mission-critical SEC workloads • Drive performance optimization, capacity planning, and resilient backup and recovery strategies • Ensure storage operations align with organizational and federal compliance requirements • Collaborate closely with infrastructure, network, and security teams