Role Description We are looking for a Senior IT Project Manager to lead the delivery of client-facing IT infrastructure and transformation projects. This role is responsible for driving projects from kickoff through completion, ensuring alignment across engineering teams, stakeholders, and clients in a fast-paced, multi-tenant environment. You will serve as the central point of coordination, balancing timelines, technical execution, and client expectations. This is a hands-on delivery role, not a purely strategic or program-focused position. The ideal candidate understands how technical work gets done, can manage multiple concurrent projects, and operates with a strong sense of ownership and accountability. Remote (U.S) | Exempt | Reports to Manager, Project Management What You’ll Do: - Lead end-to-end delivery of client-facing technical projects, including cloud migrations, Microsoft 365 implementations, infrastructure upgrades, and network deployments. - Serve as the primary point of contact for clients throughout the project lifecycle, ensuring clear communication, alignment, and expectations. - Partner closely with engineering teams to plan, schedule, and execute project work across multiple active engagements. - Develop and manage project plans, timelines, milestones, and deliverables while balancing scope, budget, and deadlines. - Coordinate internal resources across Remote Support, Systems, Security, and Field Services teams to ensure successful delivery. - Identify risks, dependencies, and blockers early, and proactively drive resolution or escalation. - Ensure all project work is properly documented, including scope, configurations, decisions, and handoffs to support teams. - Manage multiple concurrent projects in a fast-paced environment while maintaining high quality and attention to detail. - Provide regular status updates to clients and internal stakeholders, including progress, risks, and next steps. - Drive accountability across teams to ensure projects are delivered on time and meet client expectations. Qualifications - 8–12+ years of project management experience within IT services, managed services (MSP), or consulting environments. - Proven experience managing client-facing technical projects involving infrastructure, cloud, or Microsoft technologies. - Strong understanding of environments involving: - Microsoft 365, Azure, Entra ID, Intune - Active Directory and endpoint management - Networking fundamentals (firewalls, switches, VPNs, wireless) - Experience managing multiple concurrent projects across different clients and priorities. - Strong stakeholder management skills, with the ability to communicate effectively with both technical and non-technical audiences. - Hands-on experience coordinating engineering teams and understanding technical dependencies. - Experience with project management tools such as ServiceNow, Jira, or similar platforms. - PMP certification preferred; Agile certifications (CSM, PSM) are a plus but not required. - Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment. Benefits - Health, Dental, & Vision - Flexible Spending Account (FSA) - 401k - Health Reimbursement Account (HRA) - Health Savings Account (HSA) - Life Insurance - Disability Insurance - Paid Parental Leave - Holiday Pay - Flexible Vacation & Sick Days Perks - Fourteen holidays, including a day off on your birthday - Flexible vacation - Spot bonuses for demonstrated excellence - Community and social events - Learning and development - Flexible working life - $100 well-being allowance - Other health & wellness perks

Role Description The Project Manager (PM) plays a key leadership role in driving the successful delivery of Salesforce solutions within Federal environments that require an active security clearance. This role is accountable for managing scope, schedule, budget, and compliance requirements while partnering with stakeholders and delivery teams. As part of Thunder’s Federal Delivery practice, the PM ensures alignment between mission objectives, contractual requirements, and Salesforce delivery best practices. - Manage Salesforce Federal project delivery, ensuring adherence to scope, timeline, and budget. - Serve as primary point of contact for cleared Federal stakeholders, facilitating communication and alignment. - Oversee Agile ceremonies, backlog prioritization, and risk mitigation activities. - Track project performance metrics and provide regular reporting to Federal clients and internal leadership. - Ensure project documentation and deliverables comply with Federal standards, including security and reporting requirements. - Collaborate with architects, developers, BAs, and QA resources to ensure project success. - Escalate risks and issues proactively and implement mitigation strategies. Qualifications - 5+ years of IT project management experience (preferably Salesforce). - PMP, CSM, or SAFe certification preferred. - Experience managing projects in cleared Federal environments. - Strong stakeholder management and communication skills. - Proven ability to lead cross-functional teams in complex delivery environments. - US Citizenship and willingness to obtain clearance(s). - Bachelor’s degree required. Benefits - Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

• Serve as the GEV representative and focal point for the customer on the project, owning the customer relationship for the duration of the project, and driving customer issue resolution • Own project execution, including coordination of engineering, procurement, shipping logistics, field execution of outage scope and performance demonstration • Provide Project Leadership, effectively managing and facilitating cross-functional GEV teams to ensure on time delivery, contract deliverables fulfilment, and margin attainment/ enhancement • Actively identify, manage, and reduce, avoid and mitigate project risks throughout the project lifecycle

• Define project goals, scope, objectives, and deliverables in alignment with client requirements. • Lead and motivate project teams, ensuring clear communication, collaboration, and accountability. • Allocate resources effectively, manage project budgets, and monitor expenses to ensure costeffectiveness. • Identify potential risks and issues, develop mitigation strategies, and proactively address challenges to minimize project disruptions. • Maintain strong relationships with clients, vendors, and internal stakeholders, managing expectations and providing regular updates on project progress. • Ensure adherence to quality standards, review project documentation, and facilitate audits to maintain compliance with regulatory requirements. • Oversee the movement of materials, manage labeling processes, and ensure timely delivery of clinical supplies to support trial activities. • Drive process improvements, implement best practices, and seek opportunities to enhance project efficiency and effectiveness. • Prepare comprehensive project reports, documentation, and presentations for internal and external stakeholders.