IT Manager – Enterprise Systems

ManagerManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishGo

Job Description

IT Manager – Enterprise Systems

Dermsquared

• Own the enterprise software portfolio: Maintain an audited inventory of software and licenses, manage renewals and vendor relationships, partner with Finance on the software budget, and eliminate waste. • Lead tool consolidation and governance: Rationalize overlapping tools, set clear standards for which platforms own which workflows, and drive adoption. Monday.com is our work OS of record — consolidating onto it and integrating with Linear, Salesforce, and Slack is a near-term priority. Handoffs should be automatic, not manual. • Project-manage software implementations: Own end-to-end delivery of new rollouts — cross-functional coordination, planning, vendor management, and adoption. Several high-priority implementations with hard deadlines land in your first six months. • Lead an operational efficiency audit: Interview every team lead to map repetitive workflows (trigger, steps, owner, time, frequency), score impact vs. complexity, and deliver a ranked agent opportunity register to the CTDO. Primary deliverable in your first 90 days. • Ensure IT operations reliability: Oversee day-to-day IT — devices, access, onboarding/offboarding, security — in partnership with our MSP. • Monitor adoption and compliance: Track tool usage, flag under-utilized investments, drive corrective action, and surface optimization opportunities to the CTDO. • Be the technology partner for the business: Go-to for department leads on tool evaluations, implementations, and IT issues; represent Technology in cross-functional planning.

Job Requirements

  • Demonstrated leadership essentials as described above
  • 4-year degree from an accredited academic institution
  • 5+ years in IT project management, enterprise software administration, or technology operations
  • Proven ability to manage a broad SaaS portfolio — renewals, contracts, vendor relationships, license governance
  • Hands-on PM experience delivering software implementations on time and in scope, including change management
  • Hands-on Monday.com experience (configuration, automation, adoption) strongly preferred. Familiarity with Salesforce, Gong, Slack, and Miro/Figma a plus.
  • Experience with workflow automation tools (Zapier, Make, or similar) connecting business systems
  • Structured thinker — runs stakeholder interviews, maps workflows, and communicates recommendations clearly
  • Experience partnering with managed service providers (MSPs)
  • Software and IT budget management experience
  • Healthcare, media, or education industry experience preferred

Benefits

  • Fully remote work environment with a flexible time off policy
  • Dedicated professional development support, including reimbursement for approved learning and development activities.
  • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans
  • Employer-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) retirement plan with company matching
  • Cell phone reimbursement for business use
  • Home office stipend to support a productive remote setup

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