Genesys logo
Genesys

Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.

Business Development Representative

Business Development RepBusiness Development RepFull TimeRemoteMid LevelTeam 5,001-10,000Since 1990H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$48.6K - $85.4K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Business Development Representative

Genesys

Role Description As a Business Development Representative, you will play a critical role in driving new business growth across strategic accounts in the New Logo East territory. This role is suited for an experienced BDR with a proven track record in outbound prospecting, account engagement, and pipeline creation within complex, enterprise environments. You will partner closely with Account Executives and cross-functional teams to execute targeted account-based strategies, engage senior stakeholders, and build a strong, qualified pipeline aligned with regional growth objectives. What You’ll Do - Drive strategic outbound prospecting across enterprise and mid-market accounts using multi-channel approaches (calls, email, LinkedIn, events, and campaigns) - Conduct in-depth account and market research, particularly within key industries, to identify high-value opportunities - Identify, engage, and build relationships with senior decision-makers and influencers - Partner closely with Account Executives to develop and execute account-based strategies and territory plans - Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities - Clearly articulate the value of Genesys Cloud and CX solutions, aligned to customer challenges and business outcomes - Leverage data, insights, and modern tools (e.g., AI, Sales Navigator) to optimize outreach and engagement strategies - Consistently generate qualified pipeline aligned with regional revenue targets - Maintain accurate pipeline management, activity tracking, and reporting in Salesforce - Meet and exceed KPIs related to pipeline creation, meetings, and conversion rates Qualifications - 1–3+ years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments - Proven experience as an experienced BDR, with strong outbound prospecting and pipeline generation results - Strong understanding of the New Logo East territory - Demonstrated ability to engage mid- to senior-level stakeholders in complex organizations - Strong business acumen, curiosity, and strategic thinking - Excellent communication, organization, and time-management skills - Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools Benefits - Medical, Dental, and Vision Insurance - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments

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