• Consult & Close: Own the full inbound sales cycle. Guide inbound leads through their production journey, confidently handle objections, and position THE/STUDIO as the premier alternative to "cheap but risky" sourcing options • Nurture the Engine: Go beyond the one-off sale. Build and manage your own healthy book of repeat accounts, turning initial inbound buyers into long-term partners • Pipeline Speed & Discipline: Manage a high-volume pipeline in Pipedrive with military precision, fast sales cadences, and flawless CRM hygiene • Cross-Functional Ownership: Collaborate closely with our Lead Generation, Production, and Design teams to ensure accurate execution while maintaining a tight grip on order tracking and post-sale follow-ups • Industry Mastery: We will teach you the ins and outs of Supply Chain, Manufacturing, Design, and Product Development so you can challenge your prospects and map high-value solutions

Role Description The Regional Inside Sale Associate (RISA) will retain and grow existing customers within the Vestis Direct Sales business region. The RISA is responsible for increasing purchase frequency, average order size and generating sales leads to the field based Direct Sale Executive (DSE) to grow the business. The RISA will partner with their DSE to achieve team targets and the RISA is accountable to achieve individual sales metrics on a daily basis. This role is remote in portions of the Northeast United States. Responsibilities/Essential Functions - Achieves or exceeds assigned revenue and margin quotas by: - Maintaining frequency of purchase and increasing the average order size planned for that region. - Reducing or maintaining discount levels to business objectives. - Providing 10 samples weekly and closing 2 weekly. - Effectively negotiating and managing pricing strategies to ensure balance between needs of the customer and Vestis. - Qualifying warm or hot leads opportunities and immediately passing these leads to the appropriate DSE. - Conducting a high volume of outbound calls (50 per day) to accounts assigned to the region. - Providing 10 weekly leads to the DSE using Salesforce.com. - Effectively using SFA to track all accounts, contacts and activities. Updating SFA regularly on all opportunities. - Providing 50 price quotes, leads or RFP’s to customers and closing 60% of these weekly. - Positioning and selling Vestis Direct Sale value proposition. - Delegating all post sale and customer service activity to appropriate sales support representative. - Proactively expanding business within existing account base. Taking initiative and full ownership as needed to address customer needs and maximize revenue. - Demonstrating an expert understanding of all current product needs within team accounts. - Effectively positioning and selling the entire product portfolio of Vestis Direct Sale apparel product within their accounts. - Maintaining strong relationships with DSE, assigned Market Center Sales and Operations staff. - Attending meetings with current customers and team members. - Providing accurate forecasting and current pipelines. - Performing other duties as assigned. Qualifications - Proven telephone selling skills. - Highly driven to meet goals and self-motivated. - Proven ability to identify and close sales opportunities. - Strong customer service skills. - Superior negotiating and pricing skills. - Must be highly organized. - Outstanding communication and follow up skills. - Competitive drive. - Demonstrated ability to effectively collaborate with other internal departments and with an outside field sales team. - Knowledge of MS Office including: Word, Excel, and Outlook. Experience - 2-3 years of successful inside sales business to business experience. Education - A Bachelor's Degree is preferred but not required.

• Supports Jeld Wen’s commitment to providing world-class service ensuring customer orders and quotes are handled in an efficient, timely, and professional manner. • Consistently demonstrate a high level of accuracy • Professionally resolve and/or manage customer situations with a goal of first contact resolution. • Identify and determine the best solution by problem-solving, and perform research by interfacing with manufacturing, operations, product management, logistics, and sales to provide the highest level of service. • Process Orders, Quotes and provide any revisions as needed per departmental guidelines. • Address customer questions or issues that come into the sales team by providing courteous and prompt responses. • Audit Orders/Quotes as needed. • Escalate non-routine issues and report to department leadership any areas that do not meet service expectations. • Update management on customer developments/issues. • Communicate and coordinate with peers, internal partners, and management as necessary. • Use appropriate data systems to follow up with contacts. • Interface with the proper team to bring resolution to customer issues (Operations, Sales, or Marketing). • Support the sales team by developing and maintaining positive customer relations which can affect product revenues. • Continuously grow knowledge through JW-supported tools to further understanding of JW products, operations, websites, and literature to add value to and assist customers. • Communicate product details and specifications. • Resolve/Escalate Catalog Issues or pricing issues. • Assist department leadership with departmental process improvements. • Other duties as assigned.

• Respond to incoming sales inquiries in a timely manner • Conduct full needs assessment to determine which services will meet prospects needs • Manage opportunity and lead pipelines for optimal sales results • Maintain accurate data in CRM system • Identify and qualify prospects via inbound lead requests • Collaborate with freight specialist on qualifying prospects • Conduct sales presentations over the phone • Onboard new customers and setup Livingston accounts