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Director, Ops Excellence

OperationsOperationsFull TimeRemoteLeadTeam 5,001-10,000Since 1972H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$15K - $179.9K / year

Seniority

Lead

Postgraduate Degree10 yrs expEnglish

Job Description

Director, Ops Excellence

Driven Brands Inc.

• Own the design, launch, and delivery of strategic initiatives that span multiple functions and business units. • Build alignment across organizational boundaries using influence, credibility, and relationship capital rather than direct authority. • Establish governance frameworks, decision-making structures, and accountability mechanisms where none previously existed. • Prepare and manage executive briefings, board materials, and high-stakes presentations with precision and clarity. • Create clarity from ambiguity — rapidly assess unstructured situations and design actionable frameworks, project plans, and operating rhythms. • Drive the leadership team's operating cadence including business reviews, strategic planning cycles, and leadership offsites.

Job Requirements

  • 10+ years of progressive experience in operations, strategy, management consulting, or chief of staff functions.
  • Demonstrated track record of leading complex, cross-functional initiatives from ambiguity to execution without direct resource ownership.
  • Exceptional project and program management skills with the ability to manage multiple high-priority initiatives simultaneously.
  • Outstanding executive presence — compelling presenter and communicator at all levels, including C-suite and board audiences.
  • Strong analytical and structured thinking skills; ability to synthesize complex information into clear, actionable recommendations.
  • Proven ability to influence without authority and build coalitions across diverse organizational stakeholders.
  • High emotional intelligence, with the ability to navigate sensitive situations diplomatically and build trust across functions.

Benefits

  • Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
  • Get early access to 50% of your earned wages at any time through our myFlexPay program.

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