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Director, Ops Excellence
Location
United States
Posted
10 days ago
Salary
$15K - $179.9K / year
Seniority
Lead
Job Description
Director, Ops Excellence
Driven Brands Inc.
• Own the design, launch, and delivery of strategic initiatives that span multiple functions and business units. • Build alignment across organizational boundaries using influence, credibility, and relationship capital rather than direct authority. • Establish governance frameworks, decision-making structures, and accountability mechanisms where none previously existed. • Prepare and manage executive briefings, board materials, and high-stakes presentations with precision and clarity. • Create clarity from ambiguity — rapidly assess unstructured situations and design actionable frameworks, project plans, and operating rhythms. • Drive the leadership team's operating cadence including business reviews, strategic planning cycles, and leadership offsites.
Job Requirements
- 10+ years of progressive experience in operations, strategy, management consulting, or chief of staff functions.
- Demonstrated track record of leading complex, cross-functional initiatives from ambiguity to execution without direct resource ownership.
- Exceptional project and program management skills with the ability to manage multiple high-priority initiatives simultaneously.
- Outstanding executive presence — compelling presenter and communicator at all levels, including C-suite and board audiences.
- Strong analytical and structured thinking skills; ability to synthesize complex information into clear, actionable recommendations.
- Proven ability to influence without authority and build coalitions across diverse organizational stakeholders.
- High emotional intelligence, with the ability to navigate sensitive situations diplomatically and build trust across functions.
Benefits
- Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
- Get early access to 50% of your earned wages at any time through our myFlexPay program.
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