• Provide policy consultation for new and existing clients • Manage cross-functional projects to ensure timely and successful delivery • Lead client-facing consultative projects, acting as project owner • Own the end-to-end implementation process for new accounts (2–10 per month across varying sizes) • Act as the primary point of contact for onboarding clients • Guide clients through setup, configuration, integrations, and stakeholder training to drive thorough adoption • Assess and refine the current implementation process, documenting and iterating on enhancements • Define clear implementation milestones and success criteria, including tiering across different account types • Balance implementation workload with ongoing strategic projects to maintain momentum • Lead initiatives to improve ways of working across individual accounts and the broader Account Management team • Collaborate with internal stakeholders to ensure improvements are adopted across teams • Contribute product ideas and tool recommendations to support a scalable implementation function • Represent PerchPeek at internal and external events • Support RFP processes and participate in client presentations as needed

• Lead the day-to-day operations of the Project Coordinator team, ensuring effective workload planning and resource allocation • Monitor team capacity and balance workloads in line with business priorities • Collaborate with internal stakeholders to support project delivery and resource planning • Lead recruitment processes and actively support team growth as the organization scales • Design and manage onboarding and offboarding processes to ensure smooth team transitions • Identify development opportunities within the team and drive continuous learning initiatives • Build, document, and standardize operational processes, workflows, and best practices • Optimize team performance through process improvements, automation, and AI-powered solutions • Monitor quality standards and implement initiatives to improve efficiency and consistency • Foster a collaborative, high-performing, and accountable team culture

Role Description Gist is seeking a Project Finance Officer, on a contract and part time basis, to support budgeting and financial tracking for implementation projects and to provide general grants and program finance and administrative support across Sub-Saharan Africa, the Middle East, and Central Asia. The role ensures rigorous financial oversight, timely reporting, and effective coordination across delivery teams, commercial officers, and internal operations. It enables grants and program teams to deliver efficiently while maintaining compliance with donor and internal requirements. Please note: this is a fully remote, part-time opportunity (10 hours per week), offered on a contract of up to 12 months, subject to business needs. Key Responsibilities - Manage and maintain detailed activity-based project budgets, ensuring alignment with workplans and delivery milestones. - Track project expenditure against budgets monthly and flag variances, risks, and forecast adjustments. - Coordinate closely with Project Managers, Program Director, and the Financial Manager to consolidate financial inputs. - Liaise with client grant and commercial officers (including US government counterparts etc.) on financial submissions, invoicing schedules, and contract compliance. - Prepare regular financial reports, burn rate updates, and dashboards for internal decision-making. - Ensure adherence to donor financial regulations (US government, DOS, DOJ, etc.). - Support operational planning, procurement coordination, and compliance with internal Business Ops processes. - Ensure documentation, invoices, receipts, and financial records are properly maintained and audit-ready. - Contribute to improving financial tools, budget templates, and delivery workflows. - Provide surge support to other implementation projects as needed across Eastern Africa and the Middle East. Qualifications - Strong financial analysis skills, including understanding of cost structures and budgeting. - High proficiency in Excel, including formulas, pivot tables, and financial modelling basics. - Experience in project coordination within multi-stakeholder or remote teams. - Prior experience working with USG programming (financial management, reporting, delivery processes). - Strong communication and collaboration skills across delivery, finance, and operations functions. - Ability to work independently, manage deadlines, and handle multiple concurrent tasks. Desirable Skills & Experience - Experience with US Government-funded grants and programs. - Experience working on implementation projects in East Africa or the Middle East. - Familiarity with donor compliance frameworks and financial audit requirements. Core Competencies - Analytical Thinking & Problem Solving - Financial Acumen - Planning & Organisation - Communication & Stakeholder Engagement - Delivery Excellence & Accountability

Role Description The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities - Own end-to-end project planning: scope, milestones, timeline, and deliverables - Establish and maintain project governance cadences - Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards - Track and manage dependencies across internal teams, vendors, and external partners - Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity - Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed) - Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs - Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live - Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions - Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting - Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies) - Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases - Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements Qualifications - Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field - 4–7+ years of experience in project management within a technology, SaaS, platform, or implementation environment - Proven track record delivering cross-functional projects involving engineering and product teams - Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting - Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts - PMP Certification is required; additional related certifications are nice to have - Strong communication skills and ability to influence without direct authority Nice to Have - Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms - Experience delivering integrations (APIs, partners, third-party vendors) - Exposure to multi-market launches, localization, or operating in international delivery teams - European language skills are a plus; English required