Title: Trust & Safety Ops Coordinator Location: fully remote Job Description: The Role We are looking for a detail-oriented and collaborative T&S Ops Coordinator to join our Trust & Safety team at Linktree. In this role, you'll support the day-to-day operational workflows that keep our platform safe and our community protected. You'll work closely with cross-functional partners to execute on policy enforcement processes, monitor operational health, and help build the systems that scale our Trust & Safety capabilities. This is a great opportunity for someone who thrives in structured, fast-paced environments and wants to make a real impact on how a global platform manages risk and safety. What You'll Own - Monitor and triage incoming Trust & Safety operational queues, ensuring timely and accurate handling of reports across policy categories - Partner with policy and product teams to implement workflow improvements and tooling enhancements that improve efficiency and consistency - Track and report on key operational metrics, identifying trends and flagging anomalies to inform policy and product decisions - Contribute to the development and documentation of standard operating procedures, training materials, and escalation protocols - Support cross-functional initiatives including abuse prevention, content moderation, and account integrity programs as needs evolve Who We're Looking For - 2+ years of experience in trust and safety operations, content moderation, or policy enforcement - Familiarity with case management systems and content moderation tooling - Strong analytical skills with the ability to synthesize data, identify trends, and escalate effectively - Excellent written and verbal communication skills; comfortable collaborating across policy, product, and engineering - High attention to detail with the ability to manage competing priorities in a fast-paced environment - Experience navigating ambiguity with a bias toward action in a hybrid work environment Linktree is committed to providing a fair and competitive compensation package including cash, equity, and benefits. The base salary offered for this role is targeted at $90,000 - $108,000 for roles based in San Francisco. Final offers depend on multiple factors including location, experience, expertise, and role scope, and may vary from the range listed. P.S. If you don't tick every box in this listing, please don't rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes - so if this role resonates with you, hit that apply button! Our Story We're on a mission to empower anyone to curate, grow, and monetize their digital universe. We created the "link in bio" category - and we're just getting started. From creators, artists, and entrepreneurs to global brands, we're redefining how people connect with their communities, showcase their content and promote products - all in one link. Today, a community of 70+ million use Linktree, including icons like Adidas, TikTok, the UN Environmental Program, The NFL, Manchester United, World Central Kitchen, Sabrina Carpenter, Olivia Rodrigo, and Selena Gomez. With 48,000 new accounts created every day, Linktree is the fastest-growing leader in our space. We've teamed up with some of the world's biggest platforms including TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit, Laylo, and Kajabi, to unify Linkers' digital spaces, and we partner with retail brands Amazon, Nordstrom, Nike, Target, Sephora, Vuori, and more to share products they love. We're a tight-knit, passionate team building best-in-class tools that make online presence simple, powerful, and yours. If you're excited by the idea of shaping a new category, setting the standard, and making space for everyone to be seen and succeed, we'd love to meet you. Where and How We Work We're a global, diverse team spread across continents with offices in London, Los Angeles, Melbourne, and San Francisco. We work together flexibly and you can choose the setup that works best for you: fully remote or a hybrid mix of office and home. We offer autonomy in how you structure your days and weeks. While we're mindful of time zones and occasionally collaborate outside the typical 9-5, we lean into async work to keep things flowing. Our culture is family-friendly and Zoom-casual where kids, pets, and delivery drivers are welcome. How we'll help you thrive Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together (one of our values). Some ways we support you: - An annual wellbeing allowance to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up - the choice is yours! - 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance for US-based employees. - Employer contribution towards your retirement. - Generous time off for vacation, holidays, parental leave, volunteer time, and other categories. - Employee stock option program - we want each and every employee to share in the company's success. At Linktree, we believe in promoting a culture that celebrates unique backgrounds, talents, and experiences, and we're proud to be an equal opportunity workplace. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee - your needs are important to us.

Role Description As a maintenance Facilities Coordinator, you will inspect different equipment and perform any basic repairs or preventative maintenance when required. This is a remote position with 50% travel required. What you’ll do: - Conducting routine inspections of premises and equipment. - Performing preventative maintenance. - Handling basic repairs and maintenance. - Overseeing contractors when professional repairs are necessary. - Diagnosing mechanical issues and correcting them. - Repairing machines, equipment, or structures as necessary. - Other duties as assigned. Qualifications - Proven maintenance experience. - High school diploma or general education degree (GED). - Related degree from a technical college. - Skilled in the use of hand and power tools. - Ability to take apart machines, equipment, or devices to remove and replace defective parts. - Ability to check blueprints, repair manuals, or parts catalogs as necessary. - Ability to use common tools such as hammers, hoists, saws, drills, and wrenches. - Experience with precision measuring instruments or electronic testing devices. - Experience performing routine maintenance. - Strong organizational and follow-up skills. - Eye for detail. - Professional presentation and attitude. - Ability to maintain focus while working individually. - Strong time management skills. Requirements - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry-leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. Company Description Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

• Serve as the Tier 3 escalation resource for complex issues detected through monitoring platforms such as SolarWinds, ThousandEyes, etc. • Lead technical triage during major incidents using monitoring tool metrics, NetPath, Splunk logs, system telemetry, and performance analytics. • Tune monitoring alert thresholds, dashboards, service maps, and suppression logic. • Identify gaps in monitoring and collaborate with engineering teams to on-board new systems into the monitoring platforms. • Develop and maintain platform-specific runbooks, diagnostic guides, and topology documentation. • Coordination with Infrastructure, Cloud, Network, and App teams. • Coordination with Business Units for new application alerting implementation/discovery. • Provide guidance and mentorship to Tier 1 and Tier 2 analysts. • Support DR exercises and validate monitoring readiness using SolarWinds insights.

• Facilitate live and asynchronous training sessions, managing agendas and troubleshooting technical hurdles. • Own the end-to-end logistics for training sessions, ensuring all prerequisites are completed accurately. • Serve as a primary point of contact for providers, ensuring high-standard customer service. • Identify trends in provider technical pain points and design mitigation steps to improve training experience. • Identify gaps in training workflows and assist in designing scalable solutions. • Build strong relationships with Clinical, HR, and IT to synchronize training delivery with team needs. • Update and maintain relevant training materials across internal tools. • Act as a stabilizing force in a fast-paced environment, making data-driven decisions with incomplete information.