• Provide day to day Salesforce support/bugfix to our end users • The single point of contact for all Salesforce needs on the GovCloud • The primary point of contact for the customer support team on all SFDC needs during PST hours • Support end users in data extractions, reports, KPIs and dashboards • Ability to do Unit Testing for bug fixes • Monitor and maintain the ongoing system integrations between Salesforce and other upstream/downstream applications • Working experience with third-parties to provide technical support, research, troubleshooting and be able to resolve issues in a timely manner • Maintain up-to-date knowledge of Salesforce functionality on new releases, customizations and integrations • Collaborate with cross-track teams to troubleshoot business system related issues

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Salesforce Developer, you will design and develop modern, responsive, and accessible web applications within the Salesforce platform, primarily leveraging Lightning Web Components (LWC) and Experience Cloud. You will contribute to the development of a secure, scalable student-facing portal and related web-based applications within an integrated enterprise and/or federal government ecosystem. - Design and develop web applications and portal components using Lightning Web Components (LWC) - Configure and enhance Salesforce Experience Cloud sites and user experiences - Develop responsive, accessible web interfaces aligned with modern UI/UX standards - Write Apex classes, triggers, and test coverage to support business logic - Implement workflows, flows, validation rules, and automation - Ensure applications meet accessibility standards (e.g., WCAG/Section 508 awareness) - Collaborate with architects and integration teams to support secure API integrations - Troubleshoot defects, optimize performance, and maintain code quality - Participate in code reviews and maintain documentation following change management best practices Qualifications - Bachelor’s Degree in Computer Science, Web Design, or related field - 3+ years of experience designing and developing websites or web applications - Strong understanding of modern web development principles - Experience building responsive web applications Requirements - Hands-on experience with Lightning Web Components (LWC) - Salesforce Experience Cloud - Experience with HTML, CSS, and JavaScript - Experience developing Apex classes and triggers - Familiarity with Salesforce data models and security architecture Preferred Qualifications - Proficiency in modern JavaScript frameworks (React, Angular, etc.) - Salesforce Platform Developer I or II certification - Experience implementing accessibility standards and responsive design best practices - Experience integrating Salesforce with external enterprise systems via REST/SOAP APIs - Familiarity with CI/CD and DevOps practices for Salesforce - Excellent written and verbal communication skills Benefits - 401(k) - Dental insurance - Health insurance - Paid time off - Parental leave - Vision insurance Work Authorization & Eligibility Requirements - Must be a U.S. Citizen - Must be eligible for and capable of obtaining a U.S. Government security clearance - Must be currently residing in the United States - Must be willing to travel occasionally to Washington, DC for in-person meetings Why Join Agility Technologies - Work on enterprise-scale Salesforce implementations with significant impact - Remote flexibility within a mission-driven program - Opportunity to apply modern web development skills within a leading SaaS platform - Collaborative engineering culture focused on scalable, secure solutions

• Design and implement Salesforce solutions leveraging Sales Cloud, Service Cloud, Health Cloud, and Experience Cloud. • Design mature platform security architecture and identify necessary controls to meet business and compliance standards. • Collaborate with engineering teams to integrate Salesforce with internal APIs and external systems. • Lead architecture discussions and help define standards for Salesforce security, data and integrations. • Ensure compliance with data security and regulatory requirements (e.g., HIPAA, SOX). • Define effective data management strategies to effectively support data governance, security controls and data integrity. • Support CI/CD automation and DevOps practices for Salesforce deployments. • Advise on platform roadmap, Salesforce features and strategic technology decisions. • Troubleshoot and optimize Salesforce performance and scalability. • Participate in code reviews and knowledge sharing within the team.

• Join our CRM program ensuring the expanded Salesforce platform at TU is a global, consistent operating platform for Sales and Services users. • Work with Salesforce Business Leads and the Enterprise Architecture to help shape the vision of the platform. • Ensure operating model adherence and make adjustments as necessary to support the business user community. • Continue to evolve the functionality and capabilities provided through the platform to Customer Operations groups. • Provide guidance on Salesforce capabilities to the business community.