Role Description This position is responsible for working closely with Subject Matter Experts (SMEs) and the Training team to apply and develop learning strategies to build innovative, engaging, and interactive content for our Client Programs. Course deliverables include eLearning, virtual class content, and instructor-led courses produced using sound instructional design principles and standard methodologies. Hand-in-hand with controlling SSG's Learning Management System (LMS) mainly for all APAC members. - Conduct periodic needs analysis with business partners to identify course development needs within the organization. - Collaborate/consult with Subject Matter Experts to identify key knowledge, skills, and abilities associated with learning objectives. - Contribute to the innovation of learning products by contributing ideas for new training materials and improvement of existing training materials. - Build prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions. - Build learning materials using eLearning authoring tools. - Use interactive, online learning models, AICC and SCORM standards, and adult learning principles to design and deliver effective training. - Establish best practices surrounding e-learning development, including creating design templates and seeing opportunities to streamline the production process. - LMS admin duties (enrollment, reporting, course creation, etc). Qualifications - Working knowledge of Learning and Development (BPO Call Center is a plus). - Experience developing course curriculum including course maps (syllabus), content, quizzes and interactive exercises. - Experience controlling Learning Management Systems. - Proficiency on any design tool, such as Adobe Illustrator, Canva or other. - Ability to learn the business' products and processes quickly. - Fluency in English is required. - Excellent communication skills including written, verbal listening and presentation. - Excellent interpersonal skills including a professional and diplomatic demeanor. - Excellent consulting, problem solving and analytical skills with a detail orientation. - Ability to organize and prioritize tasks, while meeting deadlines in a fast-paced environment. - Proficiency using standard Microsoft Office software such as Word, PowerPoint, Excel, Outlook, SharePoint.

Role Description - Realizar llamadas a clientes y no clientes de Entel para ofrecer líneas nuevas y portabilidades, así como líneas adicionales. - Ofrecer líneas nuevas, portabilidades y líneas adicionales. - Brindar información clara sobre planes, promociones y beneficios. - Cumplir con los objetivos de ventas establecidos. - Registrar correctamente la información de las ventas en el sistema. - Mantener una atención amable y cordial con cada cliente. HORARIO: Lunes a sábado, de 9:00 a.m. a 6:00 p.m. (Incluye 45 minutos de break). Descanso fijo los domingos y feriados. Qualifications - Secundaria completa (mínimo 18 años). - ¿Es tu primera experiencia laboral? Descuida, igual puedes formar parte del equipo! - Durante la capacitación, se debe tener la cámara encendida. Requirements - Laptop o PC. - Procesador Intel i3/i5/i7 (6ta gen+) o Ryzen 3+. - Internet mínimo 50 Mbps (de preferencia por cable). - Windows 10 o superior. - Contar con computadora o laptop para la etapa de capacitación. Benefits - Ingreso directo a planilla completa. - Sueldo base: S/ 1130 + bono fijo de movilidad: S/ 100. - Comisiones ilimitadas y bonos por productividad. - Duración: 9 días (4 días teóricos + 5 días de OJT). - Pago de capacitación: S/108.00. - Línea de carrera disponible desde el tercer mes. - Refuerzos de ventas dentro del horario laboral (1 a 3 veces por semana), además de dinámicas y ruletas. - Descuentos y convenios corporativos: vales SODEXO, Yape, Plin, viajes, salud, entre otros. - Convenios educativos con IDAT, UPN, Zegel, entre otros.

• Evaluate individual, and team strengths and weaknesses to identify trends, coaching opportunities, and advise management and client of training needs • Develop classroom handouts, instructional materials, job aids and user manuals related to business and system processes • Direct structured learning experiences and monitor quality results for delivery to management • Deliver team training courses to coincide with corporate initiatives and Core Values • Assess training effectiveness through various methodologies to ensure retention and adoption of taught skills and techniques, into employee work behavior • Evaluate existing ongoing programs to advise as to necessary changes • Partner with the Quality Department to ensure the team maintains the highest levels of performance, quality, and service standards, based upon defined metrics • Co-own with Operations, documentation of trainee performance, at calendar intervals after classroom instruction • Provide compliance updates and refresher training as assessed and needed • Measure, track, and evaluate employee progress through the training curriculum to assess if the individual is ready to perform the needed work • Conduct training sessions via both web-based, and face-to-face learning • Provide employee development through constructive feedback, coaching, training/developing, and applying mentorship techniques • Partner with the Quality Department to identify trends for training and coaching • Conduct training role playing exercises to reinforce proper behavior and performance • Measure success of training through various methodologies such as improved quality scores, reduction in errors on scheduled trips, improvement in employee retention rates • Perform day-to-day project management of current and future training initiatives • Develop instructional material to maintain the highest levels of performance, quality and service, based on defined metrics • Design and create content that aligns with instructional end goals and objectives • Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled. • Performs other related duties as assigned.

Role Description In LeTueLezioni, piattaforma leader nel settore educativo, cerchiamo insegnanti di matematica per aiutare studenti e studentesse nella preparazione dell’ Esame di Maturità. - Preparare gli studenti alla prova di matematica della Maturità (ripetizioni online) - Aiutare con il ripasso degli argomenti principali: algebra, analisi, geometria, funzioni, probabilità e statistica - Adattare il metodo di insegnamento al livello e agli obiettivi di ogni studente - Supportare gli studenti nella gestione dello studio e della pressione pre-esame Qualifications - Conoscenze solide di matematica, fisica, ingegneria o materie affini - Esperienza nelle lezioni private o nel supporto allo studio - Capacità di spiegare in modo chiaro, semplice e motivante - Serietà, pazienza e attenzione alle esigenze dello studente Benefits - Massima flessibilità: scegli tu orari e numero di studenti - Retribuzione: 15€ - 35€/ora, in base al profilo e all’esperienza - Possibilità di dare lezioni online, lavoro da casa Company Description