• Colaborar en un proyecto del sector seguros en modalidad full-remote.

• Administer and configure Adobe Workfront, including: Projects, tasks, templates, Custom forms, fields, statuses, Layouts and approval workflows • Manage and triage incoming support requests: Monitor support queues, Prioritize and resolve tickets within SLAs • Provide first-line support to users: Troubleshoot issues, Guide users on platform functionality and best practices • Maintain and manage: User access, roles, teams, and permissions Governance and platform standards • Perform routine platform maintenance: Health checks Release readiness support • Document: Configurations Support processes Known issues and resolutions • Collaborate with stakeholders to: Gather requirements Implement minor enhancements and configuration updates Escalate complex issues to senior admins or Adobe support when needed

Role Description The Coordinator, Sales Administration will support Carnival's travel agency sales channel across all global markets. The team member will support new travel agency set-ups and revisions to travel agency profiles in Carnival's systems according to all data and compliance requirements. Travel agency set-ups include: - Validation of travel agency information - Confirmation of business status - Compliance review - Assigning commission to each travel agency partner Role involves a combination of: - Travel agent email communication - Data collection - Data review - Data entry Additional tasks can be assigned by department manager and AVP. Essential functions include: - Receive emails from travel advisors requesting agency set-up or changes and ensure that applications are complete. - Follow-up with travel agencies (in writing or by phone) to collect any missing information. - Receive phone calls from travel partners via the department pilot line, including actionable tasks or transferring calls to another department. - Validate travel agency data with relevant third-party websites and services to confirm business status and compliance. - Enter or revise agency information in Carnival's internal systems to enable travel agencies to book new Carnival cruises. - Set-up new travel agencies with an ID and Password in Carnival's travel advisor booking tool GoCCL.com. - Perform other duties as assigned by department manager or AVP. Qualifications - Bachelor's degree in Tourism education or related field - 3+ years experience in customer service or related field (both phone and e-mail based customer service) - Must be available to work in EST hours to support North America customer base - Strong written communication skills - Experience following defined processes with precision and attention to detail - Comfortable multi-tasking and prioritizing work - Self-driven and motivated to succeed - Technical knowledge to troubleshoot, coordinate and leverage internal IT applications and databases - Ability to maintain and create supporting data (policy/procedure) within Microsoft Word, PowerPoint, Excel and CRM Company Description

Title: Senior Database Administrator Location: Hybrid - US Job Description: Benefits: - Dental insurance - Health insurance - Paid time off About the Client: Our partner supports critical technology services for a large public-sector judicial environment. The organization is focused on maintaining secure, reliable, and high-performing systems that support statewide operations, public service delivery, and mission-critical enterprise applications. The environment values integrity, accountability, inclusion, teamwork, employee growth, and work-life balance. About the Role: We are seeking a Senior Db2 for z/OS Database Administrator to support high-impact database operations in Olympia, Washington. This is a W2 contract opportunity with a hybrid schedule requiring at least 2 days onsite per week at partner facilities. The selected professional will manage, maintain, monitor, tune, and support Db2 for z/OS environments across development, test, and production systems. This role requires senior-level expertise, strong problem-solving skills, and the ability to support mission-critical database availability, reliability, security, and performance. Key Responsibilities: - Install, configure, and maintain Db2 for z/OS database software products to support continuous availability, reliability, and performance of installed applications. - Build, manage, monitor, and maintain Db2 for z/OS databases across development, test, and production environments. - Perform database monitoring, performance tuning, backup, recovery, and capacity planning. - Support high-availability database environments, incident response, problem resolution, and senior-level troubleshooting. - Manage Db2 for z/OS database security, patching compliance, and change control processes. - Implement and test disaster recovery procedures and regular backup/recovery processes. - Participate in design reviews for high-risk, high-impact statewide systems and services. - Provide technical support, consulting, mentorship, and coaching to end users and system support staff. - Produce and maintain documentation for configurations, processes, standards, and procedures. - Support scheduled after-hours maintenance and participate in 24/7 on-call support as needed. - Review work products for accuracy and applicability and may perform lead duties within a workgroup. Qualifications: - Bachelor's degree in Information Technology, Computer Science, Data Science, Software/Computer Engineering, or a closely allied field. - Minimum of 8 years of senior-level experience working with Db2 for z/OS relational database management systems. - Strong experience installing, configuring, maintaining, and administering Db2 for z/OS database environments. - Experience with database performance tuning, including query tuning, index tuning, and server tuning. - Experience supporting high-availability systems, backup/recovery, disaster recovery testing, and production support. - Strong understanding of enterprise infrastructure impacts and interconnections. - Ability to independently support high-risk, high-profile initiatives impacting critical services. - Strong incident response, troubleshooting, prioritization, and problem-solving skills. - Proficiency with Microsoft 365 tools, including Teams, Outlook, Word, OneNote, and PowerPoint. - Excellent verbal and written communication skills. - Team-oriented, collaborative, self-motivated, and able to work effectively in a high-pressure environment. - Strong leadership skills and ability to provide mentorship to technical teams. - Ability to accept personal responsibility for quality and timeliness of work. Salary and Benefits: Salary Range: $93,804 to $123,084 per year, depending on qualifications. Benefits may include: - Health, dental, and vision plans - Retirement plan options - Deferred compensation plan - Paid time off, including vacation, sick leave, and holidays - Paid basic life insurance policy - Long-term disability insurance - Employee Assistance Program - Flexible Spending Account and Dependent Care Assistance Program - Public Service Loan F orgiveness eligibility Additional Details: This position requires at least 2 days per week onsite at partner facilities in Olympia, Washington. - Candidates are expected to reside in Washington State unless an exception is approved. - Workweeks may fluctuate depending on workload or agency needs. - Overnight travel may be required based on business needs. - This position is not overtime eligible. Flexible work from home options available. Compensation: $93,804.00 - $123,084.00 per year About Us Frontall has been helping connect companies with qualified talent since 2011. Specialized in HR Solutions, our purpose is to provide workers with the right tools to achieve professional excellence and, therefore, supply our clients with highly proficient staff. We have gained a strong presence around South America by providing professional workforce to businesses, managing over 23,000 employees over the years, and also assisting talents to find great career opportunities. We are constantly expanding our frontiers, which has enabled us to grow on an international level with several service locations in North America and South America. At Frontall, we invest in training employees to help our clients find skilled personnel ready to serve the company with motivated and thirsty performances. We offer complete solutions for technical, operational, and administrative areas. Also, job seekers can find great job opportunities as well as training and courses to help them develop their skills and grow professionally. We are committed to doing our job with efficiency, feasibility, and ethics.