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NCC's mission is to deliver innovative, data-driven solutions that maximize our client's business performance.
AI/ML Engineer – Automotive CRM
Location
Iowa + 3 moreAll locations: Iowa | Nevada | Missouri | Texas
Posted
5 days ago
Salary
0
Seniority
Lead
Job Description
AI/ML Engineer – Automotive CRM
NCC
• Design and implement data-driven systems that enhance decision-making across dealer workflows • Develop predictive or optimization logic using structured dealership data • Translate business objectives into scalable intelligent services • Improve consistency, accuracy, and efficiency in operational processes • Ensure solutions are explainable, reliable, and aligned with enterprise and regulatory expectations • Build systems that extract insights from structured dealership data (CRM, DMS, transactional records) • Implement knowledge retrieval or search capabilities across policies and documentation where appropriate • Collaborate with product teams to surface actionable intelligence within dashboards and workflows • Design and deploy containerized AI services within AWS (ECS/Fargate) • Integrate intelligent services into existing APIs and application workflows • Monitor system performance, reliability, and integrity • Ensure data security, auditability, and compliance alignment
Job Requirements
- 8 + years of software engineering experience
- 2+ years building and deploying AI/ML systems in production environments, with strong experience in Python-based data and ML development preferred
- Experience working with structured data and predictive or decision-support systems
- Experience deploying cloud-based services (AWS preferred)
- Understanding of secure API design and enterprise application architecture
- Experience in fintech, lending, automotive retail, or other regulated environments preferred
- Experience building risk scoring, fraud detection, or optimization systems preferred
- Familiarity with LLM integration or knowledge retrieval systems preferred
- Understanding of model explainability and monitoring concepts preferred
- Experience working with CRM or financial transaction platforms preferred
Benefits
- Medical, Dental, Vision Insurance
- Company Paid Life and Short-Term Disability Benefits
- Voluntary opportunity to purchase Supplemental Life and Disability Benefits
- Unrestricted Paid Time Off
- 401k Plan
- Generous uncapped compensation plans for sales positions
- Dynamic Team Culture
- Opportunity to work hybrid or fully remote in some roles
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