• Assist customers and offer products and services according to their needs • Promote Vivo's products and services with the goal of growing our customer base • Explain the benefits of consolidating all telecommunications and digital services on a single bill • Assess customers' needs and offer products and services suited to each profile • Create customer interest in subscribing to our products and services • Expand customers' connectivity options through the sale of digital services • Ensure the best possible customer experience at every interaction • Recommend changes to service procedures and corrections to our processes

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Account Supervisor is responsible for being the day-to-day point of contact across a variety of clients (maximum of 6). You are excited about working with up-and-coming PR talent, teaching them the trade across your account teams as well as a direct reporting line. - Own and run your accounts with minimal oversight from the S/VP level. - Craft and implement PR strategies that generate results for clients. - Participate in new business initiatives, such as pitch creation and participation, with a core focus on client retention. - Build long-term and growing relationships with clients. - Provide confident counsel to clients on media strategy and media relations. - Familiarize with other areas of the marketing mix and integrate them into client programs. - Concept creative campaigns and ideas that propel clients forward. - Drive high-impact press headlines. - Thrive as an energetic and nimble self-starter comfortable with shifting timelines and priorities. - Give and receive feedback, share innovative ideas, and act as a seasoned advisor. Qualifications - 5+ years of tech PR experience (required). - A passionate storyteller and trendspotter. - Motivated, enthusiastic self-starter able to complete tasks with minimal supervision. - Well-connected with press, influencers, and analysts across B2B and/or B2C tech. - Team-oriented attitude and willingness to pitch in where needed. - Creative enough to think big, humble and hard-working enough to execute well on a tactical level. Requirements - Day-to-day client lead on a maximum of 6 accounts, including managing the account team, client relations, and program execution. - PR strategy and creative campaign building for clients, alongside a dedicated resource from the Strategy team. - Support building industry-leading reports on PR program ROI with the Insights & Analytics team. - Score high-impact, top-tier media placements for clients across all media verticals and mediums. - Bring creative ideas to clients outside of traditional PR, utilizing Codeword’s full service capabilities. - Support new business efforts through pitch creation and participation. - Nurture and motivate up-and-coming talent through mentorship and direct management. - Explain complex tech and industry-changing ideas to journalists in three sentences or less. - Manage team’s monthly hours against retainers to ensure maximum efficiency and results. - Participate in and conduct media training sessions and interviews. - Review and edit all written materials developed by the team, assisting in fine-tuning writing skills. Benefits - Flexible work hours. - Minimum 20 days paid vacation annually. - 401k + financial wellness support. - Health Insurance (medical, dental, life, pet, mental health services). - Home office allowance. - Bi-annual Wellness Credits. - Monthly Technology Credit (to offset internet/phone costs). - Comprehensive Parental Leave Policy. Company Description Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. - Remote-first agency with physical offices in NYC and SF. - We love big ideas that serve a real purpose. - We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture. - We respect everyone’s personal life; after-hours emails are strongly frowned upon. - We believe in defaulting to openness; our calendars, salary tiers, and doors are open for all to see. - We’re a proud member of the global WE Communications family.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Account Executive co-pilots accounts with account leads (maximum of 6). You are in the business of providing long-term value to clients, and executing day-to-day account activities that are integral to the health of the program. - Lead the first drafts of creative work and support the generation of out-of-the-box ideas. - Ready to start moving into a mentorship role with junior talent, supervising them on client-facing written work. - One of the heaviest media relations roles on the PR team with an expectation of proactively developing hard-hitting story angles that regularly turn into high-impact media results for clients. - Grow your own industry reputation and Rolodex, and love meeting with journalists, influencers, and industry experts. - Ready and willing to attend trade shows, conferences, and other events as a representative of Codeword. - Previous experience in the tech (B2B or B2C) and startup worlds is critical, as well as a deep understanding of the shifting earned media landscape and how to measure the value of a PR win. - Thrive if you’re an energetic and nimble self-starter that’s comfortable with shifting timelines and priorities. - Doesn’t shy away from giving or receiving feedback, shooting their shot with a crazy idea, or being a media relations advisor to senior executives. Qualifications - 3+ years of tech PR experience (required) - A passionate storyteller and trendspotter - Motivated, enthusiastic self-starter able to complete tasks with some support from account leads - Excited about building first-name-basis relationships with press, influencers, and analysts across B2B and/or B2C tech - An executor that loves to take the first stab at writing, pitching, or creative ideating - Ability to ask the right questions, find answers independently, and present problems with recommendations Requirements - Day-to-day PR program execution on a maximum of 6 accounts, including media relations, supporting the account lead, mentoring junior talent, client relations, and reporting - PR strategy and creative campaign building support for clients, alongside a dedicated resource from the Strategy team, day-to-day account leads, and a S/VP - Support in building industry-leading reports on PR program ROI with the Insights & Analytics team - Score high-impact, top-tier media placements for clients across all media verticals and mediums - Support account teams in building lasting relationships with clients - Bring creative ideas to clients outside of traditional PR, utilizing Codeword’s full service capabilities - Nurture and motivate up-and-coming talent through mentorship - Explain complex tech and industry-changing ideas to journalists in three sentences or less - Participate in media training sessions and interviews - Utilize writing skills to craft thoughtful content and communications for and with clients and media Benefits - Flexible work hours - Minimum 20 days paid vacation annually - 401k + financial wellness support - Health Insurance (medical, dental, life, pet, mental health services) - Home office allowance - Bi-annual Wellness Credits - Monthly Technology Credit (to offset internet/phone costs) - Comprehensive Parental Leave Policy Company Description Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. Our incredible roster of global brands trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. Codeword is a remote-first agency, with physical offices in NYC and SF that we won’t make you visit.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced strategic communicator to join our growing Higher Education team. The ideal candidate will have a strong background in PR with a proven track record of creating and driving strategy, managing campaigns and promoting programs that drive media coverage. They should excel at managing multiple clients and work streams, thrive in a fast-paced environment and bring a strategic mindset that helps drive innovative, results-driven PR campaigns. This is an exciting opportunity for someone who carries a passion for higher education and the role it plays in society, in elevating the stories of colleges, universities and other corollary organizations and in leading on client work to achieve and advance their goals and initiatives. Role location: This role is available in our New York City, NY and Washington, DC offices on a hybrid basis. We will also consider candidates based in other Orchestra office locations or remote candidates. Qualifications - At least 8 years of relevant work experience in communications: PR agency or in-house for higher education institutions, companies, nonprofits media or journalism - Is an avid consumer of news, with a strong news sense and knowledge of the media and experience engaging and maintaining strong relationships with key reporters covering the top issues of the day - Experience engaging with media for both rapid response and long-lead stories - Strong written and oral communications skills - Experience managing, prepping and staffing high-touch principals or organizational leaders - Ability to multi-task easily, including handling multiple assignments at once, working quickly and meeting deadlines in a fast-paced environment while paying close attention to details - Enjoys managing people and has experience in successfully motivating, leading and mentoring a diverse team to meet objectives Requirements - Lead strategic conversations and advance the communications strategy for multiple high-profile client accounts to deliver top-notch results for our clients - Develop and oversee integrated campaigns that leverage public affairs, media and digital tactics to reach key audiences and achieve client goals - Directly manage and mentor staff and provide overall strategic direction and feedback for their development and client work - Hold the pen on drafting high level materials including strategy decks, communications plans, messaging and op-eds - Collaborate closely with the management team to develop and inspire our team of strategists to be innovative and creative - Help our practice win new business and proactively expand our relationships by leveraging your existing network and identifying new opportunities Benefits - Salary range (commensurate with experience and skills): $130,000-$150,000 - Vice Presidents are eligible for end of year bonuses based on firm, team and individual performance