• Preparation, review and critical analysis of QSMS management standards; • Analysis and validation of legal compliance and hazards/risks in the Unit’s recording system; • Participation in the application of risk analysis tools in processes; • Prepare and update the list of environmental aspects and impacts and hazards and harms to safety and health, and propose and update control measures; • Prepare and update teaching materials and scripts for QSMS training; • Prepare presentations for QSMS lectures; • Deliver presentations and QSMS training sessions; • Prepare materials and participate in QSMS campaigns according to schedule; • Provide advisory support to DSMS and/or contractors; • Prepare and update the inspection schedule; • Prepare Checklists for conducting inspections; • Perform QSMS audits and/or inspections at bases and operational fronts, meeting established targets; • Analyze action plans for addressing non-conformities identified in inspections/audits; • Register non-conformities identified in audits and inspections in the computerized system; • Monitor the implementation of actions to address non-conformities from inspections/audits; • Provide support for the implementation of Corporate Plans; • Support analysis of contractors’ BAD and IDF documents; • Support contract oversight in completing the IDF SMS questionnaire; • Final evaluation of the SMS performance of Service Providers to inform future hiring decisions; • Support verification of suppliers’ compliance with legal requirements; • Assist in preparing Checklists (CL) for periodic contract SMS evaluations based on the contract SMS annex and applicable characteristics and requirements; • Verify, record and control the Unit’s Deviations program; • Validate and analyze the treatment of deviations recorded in the Unit’s Deviations program; • Register and monitor actions to address anomalies in computerized systems; • Track QSMS anomalies through the Unit’s own system; • Communicate recorded deviations to the Unit’s operational management; • Participate in deviation treatment meetings; • Monitor action plans aimed at reducing anomalies; • Advise management on deviation resolution; • Consolidate data, monitor and measure QSMS indicators; • Update the Unit’s computerized systems with indicator information; • Prepare presentations of QSMS data and indicators for management review meetings; • Enter and update data regarding resource registers, drill planning, maintenance of emergency plans and emergency control in computerized systems; • Monitor drills carried out by chartered vessels under the Unit’s management; • Collect information and reports on employees’ work histories; • Participate in the implementation of programs and projects; • Support control, planning and scheduling of technical and managerial activities; • Manage QSMS training processes; • Update the QSMS training matrix; • Manage information for the Management team; • Control inventory of personal protective equipment (PPE), establishing restocking parameters for each item; • Prepare a monthly report indicating the average consumption of each PPE item; • Create requisitions for procurement of materials; • Organize PPE inventory; • Distribute requested PPE items; • Update PPE delivery records; • Carry out PPE management at the Unit; • Continuous updating of safety anomaly recording and control systems; • Provide advisory support in planning and conducting drills; • Control evidence of completed drills and compliance with action plans generated from Unit drills and emergencies; • Conduct surveys and support analysis of impacts related to change management, translating them into action plans; • Analysis and validation of legal compliance and hazards/risks in the Unit’s recording system (duplicate task in original, included for completeness); • Participation in the application of risk analysis tools in processes (duplicate task in original, included for completeness); • Participate in the preparation of operational and occupational risk studies; • Participate in preparing materials for QSMS Management Review meetings and present results and identified improvement requests; • Monitor drills carried out by chartered vessels under the Unit’s management;

• Product analyst for telecom data and processes. • Gather requirements for new Voice/Mobility demands, mapping flows and impacted systems. • Write system development requirements, compose use cases and perform system tests (UAT). • Specify and model the SIM CARD loading pipeline approved by Engineering. • Address cross-functional needs related to SIM card provisioning. • Lead forums to understand Voice/Mobility needs and deliver flows and requirements. • Work collaboratively with other teams to build shared understanding and deliver products/services. • Act as a knowledge disseminator within the team. • Work on IoT projects creating end-to-end designs, flow diagrams, delivering requirements and performing validations.

• Profissional responsável por atuar no levantamento e detalhamento de requisitos de novas demandas relacionadas a produtos e processos de telecomunicações, realizando mapeamento de fluxos, sustentação de projetos, testes sistêmicos e integração entre áreas. • Será responsável por apoiar a implantação do projeto RE-CLA, conduzir fóruns técnicos e atuar como referência na disseminação de conhecimento dentro da equipe. • Atuar no entendimento e escrita de requisitos de novas demandas • Mapear fluxos de processos e sistemas impactados • Elaborar casos de uso e executar testes sistêmicos (UAT) • Atuar na sustentação do projeto RE-CLA durante a fase de implantação • Conduzir fóruns técnicos para entendimento de necessidades de serviços e tecnologias de acesso • Trabalhar de forma colaborativa com equipes multidisciplinares • Apoiar a construção de soluções e entregas de produtos/serviços • Disseminar conhecimento técnico e funcional dentro da equipe

• Present technical and strategic webinars and live broadcasts on YouTube. • Conduct live training sessions for groups of customers and ecosystem partners. • Interact with the audience in real time, resolving operational questions about the ERP. • Collaborate on broadcast scripts to ensure value delivery and alignment with the brand. • Track audience metrics with a strategic view to drive improvements and new initiatives.