Role Description Enrollment Coaches (EC’s) counsel prospective students seeking fully online program options at UTK and serve as a champion for their interests in areas of study. As a student’s primary point of contact in their journey to become a fully-online student, the EC provides a high-level of personalized support and acts as a concierge to students, from their initial expressed interest to enrollment confirmation. Enrollment Coaches build and foster relationships with learners, educating them on best fit programs. Qualifications - Experience in counseling or advising students. - Strong communication and interpersonal skills. - Ability to build relationships and foster a supportive environment. - Knowledge of online education programs and resources. Requirements - Proven ability to manage multiple tasks and prioritize effectively. - Strong organizational skills. - Commitment to student success and support. Benefits - Access to career development and coaching. - Continued education opportunities. - Extensive list of development and training possibilities. - Focus on work-life balance and compensation.

• Assume ownership of Steadfast’s initial new hire onboarding and training program • Lead the design and buildout of V2: a comprehensive, values-driven training experience • Ensure programming covers both clinical staff and corporate/support team roles, with pathways tailored to each audience • Hire, onboard, and directly supervise a Traveling Trainer role • Develop the operational model, scheduling cadence, and quality standards for the traveling trainer function • Lead the end-to-end development of training content: curriculum design, slide decks, facilitator guides, job aids, e-learning modules, and assessments • In partnership with Operations and the broader People team, support the rollout of organizational changes • Build an L&D strategy and multi-year roadmap aligned with Steadfast’s growth trajectory and people priorities

Role Description CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. Qualifications - Industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology. - Ability to deliver actionable insights to clients. Requirements - More than 9,500 team members across 23 major markets coast to coast. - Strives to create an environment where team members are appreciated and recognized for their contributions. - Opportunities for personal and professional growth throughout careers. Benefits - Employer of choice for team members. Company Description Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

• Owns the instructional design framework, guidelines, and toolkit, ensuring consistent quality and methodology across all learning solutions. • Designs and builds eLearning courses, including storyboards, prototypes, and final digital assets using modern authoring tools including AI driven tools. • Consults with facilitators and program owners on live training design, ensuring sessions are instructionally sound, engaging, and aligned to learning objectives. • Maintains the learning content library, including version control, updates, and lifecycle management to ensure accuracy and relevance. • Designs assessments that align to learning outcomes and support data-driven evaluation of learner progress and program effectiveness. • Partners with SMEs and other stakeholders to translate role-specific knowledge into scalable, repeatable learning experiences. • Advises stakeholders on instructional best practices, learning modalities, and solution design to ensure learning meets business needs. • Partners with L&D leadership and other People team leaders to ensure instructional design work remains aligned to business strategy and People team KPIs. • Collaborates with L&D, HRBPs, and business leaders to ensure learning solutions support capability development and organizational priorities.