At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
Workplace Accommodation Specialist
Location
United States
Posted
19 days ago
Salary
$88.7K - $127.7K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Workplace Accommodation Specialist
MultiCare Health System
Role Description The Workplace Accommodation Specialist serves as subject matter expert in disability-related workplace accommodations and leads the full interactive process under the ADA, ADAAA, PWFA, applicable state and federal leave laws, and religious or other accommodation frameworks. This role manages a complex caseload from intake to resolution, ensuring timely, equitable, and compliant administration of accommodations. - Manage a full caseload of accommodation requests from intake through closure. - Assess essential job functions, gather and evaluate medical documentation, and determine effective, reasonable accommodations that balance employee needs with operational and safety requirements. - Facilitate timely, continuous interactive dialogue with employees and leaders. - Lead meetings, guide discussions, and ensure decisions are grounded in job-function analysis, legal standards, and organizational risk considerations. - Ensure all accommodation practices comply with ADA/ADAAA, PWFA, state PFML laws, and related regulations. - Apply sound judgment in identifying complex or sensitive cases, escalating appropriately, and maintaining confidential, compliant documentation. - Partner with HR, Legal, Safety, Employee Health, Workers’ Compensation, Labor Relations, IT, and Facilities to evaluate feasibility and implement accommodations. - Provide expert guidance and coaching to leaders and HR partners on legal obligations, best practices, and effective accommodation strategies. - Maintain accurate, complete, and standardized documentation across all cases. - Support development and delivery of training on ADA and accommodation practices. - Analyze case trends, conduct audits, and recommend improvements to processes, templates, workflows, and communication standards to enhance efficiency and compliance. Qualifications - Bachelor’s degree in HR, Business, Social Services, or related field—or equivalent experience. - 2+ years managing ADA/accommodation or related HR casework. - Working knowledge of ADA/ADAAA, PWFA, and EEOC guidance, and relevant state laws (WA & OR). - Strong interpersonal skills and the ability to navigate sensitive, confidential matters. - Experience in healthcare, unionized work environments, or large complex organizations preferred. - Experience using leave/accommodation case management platforms (e.g., HR Acuity) preferred. - Relevant certifications such as SHRM‑CP, PHR, CLMS, CPDM or related preferred. Benefits - Rooted in the local community, partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. - Work and live where natural beauty, adventure and strong community connections are part of everyday life. Company Description We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $88,691.20 - $127,649.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Related Guides
Related Categories
Related Job Pages
More Billing Specialist Jobs
• Support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
• Support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
• Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support. • Accurately process patient payments via phone in accordance with Privia financial responsibility policies. • Create, update, and maintain payment plans following established guidelines. • Ensure transaction accuracy, proper documentation, and data integrity. • Interpret and clearly explain claim notes, balances, and billing outcomes to patients. • Verify, audit, and update insurance information for completeness and accuracy. • Add or update insurance data within the EMR and resubmit pending or corrected claims. • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials. • Identify discrepancies and coordinate with internal teams to resolve billing-related issues. • Research account history to determine the root cause of billing or payment concerns. • Recommend appropriate resolutions and next steps in alignment with Privia policies. • Maintain professionalism and empathy during complex or sensitive financial discussions. • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources. • Navigate multiple systems simultaneously while assisting patients. • Adhere to all documentation, privacy, and security requirements. • Maintain schedule adherence and consistent availability during assigned hours. • Complete all required Privia and client-mandated training. • Participate in ongoing uptraining and cross-training initiatives. • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols. • Demonstrate professionalism, accountability, and patient-centered service in all interactions.
• Support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.