No-code automation for security teams
Community Manager
Location
United States
Posted
7 days ago
Salary
$165K / year
Seniority
Senior
Job Description
Community Manager
Tines
• Launch and operate the community home. • Set up and evolve the practical community experience. • Leverage and deploy Tines' own automation tools to manage community workflows. • Own the community content and programming initiative. • Own specific elements of the community strategy, roadmap, and planning exercises. • Lead the community onboarding initiative. • Foster positive interactions within the community and lead response actions. • Lead Community Voice of the Customer (VoC) efforts. • Provide expert moderation support. • Collaborate across CX, Product, and Marketing teams. • Act as a resource across the CX organization.
Job Requirements
- 5+ years of experience in community management, preferably in SaaS or adjacent space.
- A demonstrated ability to learn complex technical products quickly.
- Familiarity with automation and AI is preferred.
- Skilled writer and editor capable of developing engaging, informative content.
- Comfortable owning initiatives from ideation through measurement and iteration.
- Enjoy being a resource for the wider team and helping internal Tines engage effectively with the community.
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