• Oversee projects with hardware involving logistics and services being conducted in the ePlus warehouses to ensure they are implemented smoothly, on-time, and on budget • Work closely and communicate with sales, services, and operations to stay abreast of all upcoming projects • Create, maintain, and monitor analysis of inbound/outbound forecast for ePlus warehouses • Communication as necessary with Inventory Control, Sales Order Changes and Returns and provide coordination assistance as needed. • Track and report warehouse activity levels • Work with warehouse and inventory control and if necessary, coordinate regular inventories and resolution of discrepancies • Report or follow up on shipping information for order invoicing • Point of contact for team inquiries and order status requests • Coordinate internal department coordination including external shipping carriers • Support customer-facing meetings • Work with customers to gather and inventory and shipping requirements, prioritize and develop schedules • Work with internal teams to ensure schedules are met. Communicate updates to customer in a timely manner. • Support ePlus financial objectives by forecasting project revenues monthly and analyzing variances; initiating corrective action

Role Description This is a project-based opportunity, with an expected end date of December 30, 2026, based on current business needs. Bailiwick is seeking an experienced Associate Project Manager to help contribute to our ongoing success and growth. The Associate Project Manager will be involved with supporting projects. The key responsibility of this role is to support Vendor Partners on site performing services by: - Making status calls or taking calls and being the first level for escalations. - Thoroughly documenting and/or overseeing site status while Technicians are on site. - Reviewing deliverables prior to releasing the Technicians. - Ensuring all status communications are handed off to the Project Manager each day. Overall, this role will work on a wide range of activities related to project success, including: - Assisting in process, documentation, and driving improvements and efficiencies. - Working with Project Managers and other departments to document and accurately provide project statuses. - Attending project meetings when directed, providing project reporting, analysis, and recommendations on issues. Qualifications - High School diploma required, Bachelor’s Degree preferred, or equivalent related experience. - Minimum 2 years relevant business experience. - Prefer prior experience or familiarity with ERP software applications. - Prefer prior experience in Project Coordination. - Prior experience with using FieldPoint preferred. - Able to work in a variety of systems, including FieldPoint, SharePoint, and Excel as per customer/project agreements. - Proficiency in the Microsoft Suite tools. - Intermediate to Advanced Excel skills. - Ability to communicate effectively across multiple departments. - Ability to accurately track, troubleshoot, and problem solve. - Enthusiastic with exceptional organizational skills. - Any relevant certifications a plus. Requirements - Ensuring each Technician is in route to be on time. - Validating that the Technician understands the state of work and has all necessary equipment, materials, and tools. - Validating that all equipment and/or materials are on site and that the Technician has access. - Ensuring Technicians are staying on schedule and that deadlines are met. - Being the first point of escalation to the Technician. - Making decisions around Vendor Partner’s work onsite as it relates to customer expectations. - Prioritizing issues based on business impact to the customer and Service Level Agreement. - Tracking Issues/Tasks/Action Items with Vendor Partner based on project needs. - Coordinating/tracking of tasks with the team. - Documenting Support/Coordination using various systems. - Providing project plan updates to Project Managers and/or customers. - Creating Weekly Status Reports for Project Manager and/or customer. - Deliverables review and tracking between the Technical Project Coordinator team and Project Management teams. Benefits - The initial base salary range for this position is expected to be between $58,000 and $60,000 annually. - The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. - In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses. - ePlus offers a full range of medical, financial, and/or other benefits, including 401(k) eligibility, employee stock purchase program, and various paid time off benefits (such as vacation, sick time, and personal leave). - Details of participation in these benefit plans will be provided if an offer of employment is extended.

Role Description The Project Manager will consistently meet or exceed client expectations by ensuring exceptional service, quality, and cost efficiency on every project. Working with clients, colleagues across different accounts and a broad spectrum of resources, the Project Manager is expected to develop and grow those relationships whilst achieving/exceeding the expected margins by providing creative, technical, and business solutions. The PM is expected to manage projects across text, audio and testing workflows of different sizes, genres and platforms and ensure their profitability, quality and on time delivery within the timeframe agreed with the client. They will be reporting to the Senior Production Manager, responsible for assigned client deliverables and will partner with Portfolio Directors, Lead PM, Senior PMs & Project Manager peers to ensure the successful completion of client deliverables & outcomes (on time/on budget/first time right). Key Responsibilities - Project Management: - Manage localization projects, depending on workload and team’s needs, involving: - Text localization - Audio localization - Localization QA/testing - Define project scope, schedules, workflows, risks, and resource requirements. - Estimate and plan projects from start to finish, with schedules, and built-in contingencies. - Work with the Lead PM, Senior Production Managers and global team to ensure that the project’s specific workflows and technical processes are well documented and regularly updated. - Lead project planning process and “kick-off” meetings and ongoing project-related meetings, as needed. - Coordinate multilingual production pipelines across internal teams and external vendors. - Work closely with Engage Team, the Lead PM, and the client directly to understand the scope and requirements of each project. - Advise clients on best practices and agree on project processes and timelines. - Monitor and coordinate project processes (pre-and post-production plan, postmortems, resources, QA plan, risk mitigation plans, CAPAs etc.) and collaborate with the teams in charge of those different areas of expertise. - Align with Global Resource Management Team on the projects’ resourcing in order to ensure that projects are resourced, perform according to the project instructions, client expectations, the company's procedures and within target’s project margins. - Oversee the project schedule, making sure that all parties deliver according to project schedule and company’s standards. - Continuously manage and adapt the work plan and resources required in consultation and agreement with the client and the rest of global team. - Work with the company's stakeholders to determine workflow and best processes to maximize productivity and minimize costs. - Communication: - Follow the development of the project daily through a quick and efficient communication with the client, receiving and following up on issues, changes in specifications, deadlines, or any other kind of related matters to the project. - Liaise with external vendors and internal resources involved in own projects, keeping a relationship tending to go beyond a simple supplier-customer relation with the aim of getting vendor's members involved and an important part of the whole creative localization process. - Keep a constant and open dialogue with the other PMs across accounts, building good working relationships with all the global team members. - Make independent decisions on work methods to be used on projects, while liaising with the global teams and Lead PM, Senior Production Managers and following established standards and procedures defined by the company and the clients. - Communicate regularly and professionally with clients, liaising with them to understand their goals and expectations and anticipating/addressing client needs and concerns to prevent issues. - Escalate and investigate with the Lead PM, Senior Production Managers and corresponding stakeholders any complaints or potential risks to the performance of a project according to KWS standards. - Escalate risks, blockers, and client concerns appropriately. - Proactively contribute to process and tool improvement initiatives at all levels (internal or client-facing, local or international). - Financial performance: - Input financial data, both sales and purchases, in administration tool for tracking, invoicing, cost control and quoting purposes. - Manage internal/external costs, monitor profit margin on projects. Act when margins are below target, liaising with the Lead PM, Senior Production Managers and rest of the global teams to address it. - Manage projects finances, including the necessary pre-invoice checks, WIP/Accrual management, forecast and quote assessments in an efficient and timely manner. - Manage cost estimates with vendors, making sure they follow the internal procedures and best practices. - Ensure continued sustainability of the project in terms of budget, profitability, quality and client retention. - Ensure project data in the company's reports is accurate, updated, and complete. - Personal Development: - Make sure existing documentation and guidelines are followed and continuously checked for updates. - Provide support to new members and work with the Lead PM, Senior Production Managers to prepare a training plan that will help achieve department objectives and goals, while covering all the necessary project needs. - Take responsibility for personal learning and training needs escalating any possible training needs. - Participate in tooling, production, and quality standardization initiatives. - Support continuous improvement across localization, audio, and testing pipelines. Qualifications - Experience either on videogames and/or localization sectors, be it on client or vendor side, with degree in Business, Audio, Translation, Computer Science or Games Development as an advantage. - Experience managing multilingual environments and/or projects. - Knowledge of production and/or CAT Tool, memoQ is an advantage. - Advanced knowledge of PC and MS Office products is essential. - Excellent English verbal and written communication skills. Second language is a plus. - Ability to manage multiple concurrent projects and prioritize tasks. - Strong problem-solving, organizational and analytical skills. - Able to work under pressure and meet deadlines in a remote, fast-paced, complex global environment. - Able to manage sensitive and confidential information. - Must be motivated and a team player, be predisposed for personal learning and training and effectively apply business specific technology and methodologies. Benefits - As this is a remote position, benefits may vary depending on the employing entity and the candidate’s country/province of residence. Company Description - Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides equal opportunities for all employees and potential employees. - At Keywords Studios, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities, as we believe that diversity enriches and strengthens us as a team. This is why a valid disability certificate will be highly valued. - Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.

• Serve as the primary point of organization and traction for AI initiatives, connecting teams, stakeholders, and priorities across a multi-product ecosystem; • Structure and evolve processes, rituals, and frameworks related to AI operations and governance, ensuring scalability, alignment, and efficiency; • Support the implementation of responsible AI usage guidelines, strengthening practices related to security, privacy, compliance, and risk mitigation; • Manage strategic AI projects alongside Product, Engineering, Security, and Privacy teams, ensuring end-to-end oversight; • Consolidate metrics, risks, status updates, and executive reports for AI initiatives, supporting decision-making and strategic prioritization; • Operate with high autonomy in a building context, helping to advance the maturity of the company’s AI initiatives and influencing strategic decisions with leadership.