• Select, copyedit, and prepare technical site content for publication on DZone. • Research trends in the SDLC and stay up to date with the latest innovations to support article planning, content strategies, newsletters, and community initiatives. • Update site pages daily with fresh content and help ensure published content is timely, relevant, and aligned with editorial standards. • Monitor support and editor inboxes, answer inquiries, delete spam, and escalate issues to the appropriate departments. • Work with appropriate stakeholders to suggest site articles, community content, and other relevant editorial content to be featured in newsletters. • Build and maintain relationships with contributors, authors, and community members. • Support community-focused editorial initiatives, contributor engagement, and other programming that strengthen the DZone audience. • Assist with other team projects and initiatives as needed. • Recommend contributors for relevant Commercial Content opportunities and lead contributor outreach. • Manage contributor-driven Commercial Content projects from kickoff through completion. • Vet, commission, onboard, and coordinate with contributors throughout the project lifecycle. • Prepare and send contributor-facing materials, including project briefs, authorship templates, launch emails, and related communications. • Manage editorial reviews and provide clear feedback to contributors; review outlines and drafts to ensure content aligns with project goals, audience needs, and editorial expectations. • Track contributor outreach, project status, deadlines, revisions, and completion details in the appropriate systems. • Maintain contributor records, project documentation, content versions, and related files in the correct storage locations. • Coordinate project closeout, including final approvals and contributor offboarding processes.

• End-to-end content strategy for Social Media • Creator & UGC strategy • Live Commerce strategy • Develop high performing story telling & branding • Monthly content performance audit

• Develop and implement a comprehensive content strategy tailored to drive awareness and build trust with the client's audience of restaurants, stadiums and venues • Identify new content topics through a variety of methods (customer interviews, competitive analysis, internal council of product marketers, sales leaders, & executives, etc.) using a journalist's instinct for a great story • Plan and produce content, such as video podcasts, live event webinars, or interactive web pieces with internal partners and vendors. • Create and manage a detailed editorial calendar, in alignment with our distribution teams, leveraging our organic social channels, paid campaigns and email marketing efforts • Own our bi-weekly newsletters, which packages up all of our video content, blogs, interactive content and customer stories to ensure these valuable assets find their audience • Interview internal and external SMEs, incorporating customer voices & proprietary data in our content to help it stand out from the pack • Work within our webinar platform and CMS to ensure the entire registration, go-live, and post-event experience is smooth for attendees. • Define and implement content models and schemas to standardize content structures, facilitating reuse and scalability • Partner with Product Marketing to activate and execute on product launch campaigns and landing pages targeting Restaurants • Map all content to the buyer's journey and align content plans with business goals • Determine how to leverage AI tools to accelerate the velocity of our content creation and develop interesting new content formats for our audiences • Measure, analyze, & report on content performance to inform future content trends. As we get more feedback from our audiences, you'll take that feedback and help the team refine our topics and messaging. • Develop all content with an eye for updates, optimization and repackaging to reinforce our belief that content isn't 'set-it-and-forget-it' • Keep a pulse on the latest content trends to stay ahead of the curve and and then beyond it

• Lead the development and maintenance of product marketing collateral • Support go-to-market initiatives through content planning and execution • Collaborate with internal stakeholders and creative teams to develop high-quality marketing content • Create and manage a scalable process for internal teams to request marketing support • Develop and maintain the company’s social media content calendar • Optimize website content and structure to improve SEO performance • Coordinate with writers, designers, and external contributors to ensure timely project delivery • Manage the company’s participation in industry and OEM events, including logistics, materials, branding, and onsite preparedness • Ensure marketing deliverables maintain a high level of quality, consistency, and attention to detail • Help improve operational efficiency across multiple marketing workstreams