• Responds timely to account team requests in resolving client issues and related questions. • Assists in producing client proposals, analysis and presentations as may be necessary. • Assist in managing the billing and receivable activity on specific accounts. • Establishes, maintains, and updates files, databases, records, and/or other documents for accounts. • Interacts with senior level managers and clients. • May participate in client meetings and group presentations. • Review, prepare and execute bonds. • Manages open items lists. • Involved in monitoring and updating renewal action plan or strategy to assist in ensuring compliance. • Solves problems regarding client issues. • Conforms to company’s professional standards and procedures to ensure quality service to all clients. • Performs miscellaneous job-related duties as assigned.

• Process weekly transactions for clients in QBO, ensuring accuracy and adherence to timelines. • Prepare and file sales tax returns. • Prepare and review financial statements. • Collaborate with Account Managers to provide data and insights they need for client meetings. • Maintain organized financial records across multiple client accounts. • Ensure all work aligns with internal systems, deadlines, and quality standards. • Support other client projects to help them stay financially informed and empowered.

• Oversee full-cycle bookkeeping, including general ledger maintenance and chart of accounts management • Ensure accurate transaction coding, reconciliations, and expense categorization • Manage complex accounts receivable and accounts payable workflows • Process payroll and work with payroll platforms such as Gusto, Rippling, ADP, or Wagepoint • Support sales tax filings, with exposure to Canadian sales tax and U.S. tools like Avalara or TaxJar considered a strong plus • Collaborate with internal teams to enhance bookkeeping workflows and reporting accuracy • Assist with client onboarding by setting up financial systems and providing guidance when needed

• Perform bank reconciliations and account reconciliations • Handle general ledger entries and monthly close support • Post vendor bills and manage accounts payable entries • Code credit card transactions accurately • Apply cash receipts and maintain clean financial records • Support day-to-day bookkeeping and transactional accounting tasks • Maintain organized and accurate accounting data • Collaborate with the accounting team through regular check-ins • Take ownership of assigned tasks, with responsibilities expanding over time