• Develop scalable MarTech roadmaps that synchronize with client business targets and long-term expansion. • Direct enterprise Adobe Experience Cloud initiatives, providing expert guidance during high-stakes strategic consultations. • Mentor and develop a MarTech Product team to ensure collective excellence. • Proactively identify client requirements and growth opportunities while mitigating potential project hurdles. • Ensure the realization of tangible business value across all client engagements. • Maintain product excellence by overseeing quality assurance and validating technical requirements across the practice. • Build, optimize, and maintain internal team standards, processes, and knowledge-sharing banks to support team scalability.

Role Description For our USA branch, we are seeking an experienced and results-driven resident Sales Area Manager to oversee and expand our commercial presence in the intralogistics automation sector in North America . The ideal candidate will have a strong technical background, proven sales experience, and a deep understanding of the North America industrial and logistics market. This role requires a proactive, strategic mindset, excellent communication skills, and the ability to build strong client relationships. - Develop and implement a strategic sales plan to grow the company’s market share in North America - Identify new business opportunities and manage the entire sales cycle from lead generation to contract negotiation and closure - Build and maintain long-term relationships with key clients, integrators, and distributors - Collaborate with the engineering and project management teams to develop customized solutions for clients - Monitor market trends, competitor activity, and customer needs to provide feedback for product development and marketing strategies - Represent the company at trade shows, industry events, and client meetings in North America and internationally when required - Prepare accurate sales forecasts, reports, and market analyses Qualifications - Bachelor’s degree in Engineering, Business, or a related field - Minimum 5 years of B2B sales experience in the industrial automation, intralogistics, warehousing or industrial equipment sectors - Strong knowledge of intralogistics systems (e.g., AGVs, robotics, AS/RS, conveyors, WMS integration) - Fluency in English (written and spoken) is mandatory, Italian language (written and spoken) is a plus - Experience in managing complex sales cycles and dealing with multinational customers - Strong negotiation, communication, and presentation skills - Willingness to travel frequently within North America and occasionally abroad to HQ Benefits - A dynamic and innovative working environment - Competitive salary and growth opportunities - Work on cutting-edge technology that's reshaping modern logistics - Opportunity to contribute to the growth of a leading company in automation technologies Location - Chicago (IL) USA

Role Description We seek a relationship-driven, strategically minded, and data-driven Senior Client Success Manager to join our growing team. This role is designed for someone who thrives in managing complex, high-value accounts and navigating multi-stakeholder relationships. If you enjoy solving interesting problems, working in a fast-paced environment, and want to make a meaningful impact in the lives of pet families across the globe, this is the position for you. WHAT YOU'LL BE DOING: - Flex across various points of our client lifecycle, from implementation to QBRs to renewal. - Drive program growth and success in partnership with the marketing and product teams. Core Responsibilities: - Client implementation: - Set the stage for a strong partnership by leading kick-off meetings and facilitating implementation for our various customers. - Reporting & data analysis: - Monitor program success and identify areas for improvement. - Share insights in easily digestible ways for clients to understand the health of their program. - Be an advocate for customers' voices and identify new areas for refining reporting and data tracking. - Develop and present executive-level business reviews: - Connect performance to broader workforce and benefits strategy goals. - Program growth: - Work closely with the marketing and product teams to drive adoption and utilization across your book of business. - Drive employee-facing webinars, conduct pet photo contests, and develop seasonal content to inspire program engagement. - Relationship Building: - Become a trusted advisor for clients. - Delight and surprise clients with all-star treatment and maintain exceptional client NPS. - Serve as the internal voice of your largest accounts to influence product roadmap priorities. - Proactively manage executive relationships and build multi-threaded connections across clients’ organizations to reduce churn risk and deepen partnerships. - Renew and Grow: - Lead renewal and pricing changes with customers to foster a strong partnership. - Identify expansion opportunities within your book of business, including upsells, multi-year agreements, and partner integrations. - Making a positive difference for pets and pet parents: - Your work will have a tangible and direct impact on the success of Airvet and the lives of pet parents across the globe. Qualifications - 5+ years of experience in a client-facing role such as client success, account management, or strategic consulting - with a track record of managing large, enterprise accounts. - Must have previous experience in the employee benefits space. - Excellent written and verbal communication skills. - Excellent analytical and reporting skills. - Project management skills with a highly organized approach and excellent attention to detail. - Growth mindset with a strong desire to proactively drive adoption and utilization across your book of business. - Energetic, flexible, collaborative, and proactive; a team player who can positively and productively tackle strategic initiatives and immediate business needs. - Must love pets! Benefits - Competitive salary and commission structure. - Stock options. - Medical, Dental, and Vision coverage, including Dependents. - Flexible Spending and Health Savings Accounts. - Telemedicine and Employee Assistance Program (EAP). - Life and AD&D policies. - Unlimited Discretionary Time off, paid holidays, and a flexible time off approach. - Los Angeles-based and Remote Work team. - 401K Retirement Plan through Human Interest (Employee contribution - Not matched currently). - Pet-friendly, of course! Access to Airvet as a benefit. - Monthly stipend for work-from-home. - Annual Educational Reimbursement Program. Company Description Airvet provides 24/7 access to video visits and chats with thousands of licensed veterinarians and pet care providers, delivered as a highly valued employee benefit to companies like Adobe, Manulife, Freshpet, Dayforce, and Coke Northeast. Airvet is the #1-rated pet telemedicine app on the App Store, with over 7,300 reviews and a 4.9/5-star rating. To date, Airvet has helped 250,000+ pet families in the United States and Canada.

• Own annual application, Scholars Grant, and matching grant targets for all Fellowship Programs. • In partnership with Institutional Relations leadership, develop and execute an annual Sales & Marketing strategy to drive student applications and institutional engagement. • Develop and deliver training resources for Institutional Relations staff to effectively promote fellowship opportunities. • Conduct proactive outreach to high-potential institutions and priority student populations. • Use Salesforce and other systems to track leads, applicants, and conversion rates by institution and recruitment channel. • Support the expansion of CIEE’s global fellowship portfolio by developing scalable workflows, tools, and best practices. • Serve as a subject matter resource for the launch of new fellowship initiatives, ensuring alignment with established recruitment, sales, and operational frameworks. • Continuously identify opportunities to improve efficiency, consistency, and performance as the fellowship portfolio grows. • Support internal and external promotion of fellowship programs through coordinated messaging, digital content, and virtual and campus-based outreach. • Collaborate with Marketing on web content, informational materials, and social media engagement related to global fellowships. • Collect and curate student stories, testimonials, and outcomes to support recruitment, promotion, and reporting needs. • Engage alumni fellows as ambassadors to support recruitment and peer-to-peer outreach efforts. • Manage and continuously improve application workflows, timelines, and internal review processes, ensuring scalability for future programs. • Manage the New+ funnel to increase conversion from inquiry to submitted application. • Manage the applicant funnel to drive conversion into Scholars Grant participation. • Coordinate clear and timely communications with applicants throughout the application, selection, and placement process. • Coordinate the internal application review process to identify a shortlist of the most highly qualified candidates on an annual basis. • Serve as the primary operational point of contact for fellows throughout the application and pre-departure process. • Coordinate with Global Operations to ensure smooth execution of fellowship logistics. • Track participant pre-departure requirements and compliance milestones. • Support evaluation efforts by collecting feedback and outcome data from participants and internal stakeholders. • Assist in planning and delivering Closing Event activities, including sponsor engagement and student recognition ceremonies.