ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you.

• Own the strategic vision, team leadership, and delivery excellence of the Digital PR department. • Develop and own the Digital PR service and strategy, aligned to client goals. • Lead planning, execution, and evaluation of multi-channel PR campaigns across US, UK, and global markets. • Drive innovation in campaign concepts, ensuring data-driven creativity and high-quality storytelling. • Oversee budget planning, resource allocation, and performance forecasting. • Manage and mentor digital PR managers and specialists, fostering a culture of excellence, ownership, and experimentation. • Build a hiring roadmap to scale the digital PR function, lead recruitment, and improve onboarding and training processes. • Conduct performance reviews, develop professional growth plans, and support skill development across the team. • Join and lead sales calls and new business pitches, showcasing our digital PR capabilities, and driving revenue growth. • Monitor KPIs and campaign results to ensure client satisfaction and retention. • Create and direct the creation of outreach strategies, editorial calendars, and digital PR assets. • Expand and nurture relationships with journalists, editors, bloggers, and digital influencers. • Define and track digital PR KPIs, including links earned, media mentions, coverage authority, and SEO impact.

• Research and evaluate podcast shows that align with client objectives and target audiences. • Write and send personalized, persuasive pitches to podcast hosts and producers. • Follow up with podcast contacts to maintain momentum and secure bookings • Build and maintain an organized database of podcast contacts, including show details and booking preferences. • Develop and update media profiles to guide pitch strategies. • Manage all logistics for podcast interviews, including scheduling, confirmations, and technical setup. • Prepare briefing materials such as key talking points, host background, and show overviews. • Monitor podcast placements and measure outcomes such as reach, engagement, and audience fit. • Compile coverage and performance reports, providing insights and improvement recommendations. • Use scheduling and project management tools to organize outreach workflows and deadlines. • Maintain clear records of pitch status, media contact history, and interview arrangements

• Research and evaluate podcast shows that align with client objectives and target audiences. • Write and send personalized, persuasive pitches to podcast hosts and producers. • Follow up with podcast contacts to maintain momentum and secure bookings • Build and maintain an organized database of podcast contacts, including show details and booking preferences. • Develop and update media profiles to guide pitch strategies. • Manage all logistics for podcast interviews, including scheduling, confirmations, and technical setup. • Prepare briefing materials such as key talking points, host background, and show overviews. • Monitor podcast placements and measure outcomes such as reach, engagement, and audience fit. • Compile coverage and performance reports, providing insights and improvement recommendations. • Use scheduling and project management tools to organize outreach workflows and deadlines. • Maintain clear records of pitch status, media contact history, and interview arrangements