ReWorks Solutions logo
ReWorks Solutions

Building quality global teams that drive efficiency and results

Admin / Customer Service

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 201-500Since 2024H1B No SponsorCompany SiteLinkedIn

Location

EST (UTC-5)

Posted

26 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Admin / Customer Service

ReWorks Solutions

Role Description - Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner. - Perform general administrative duties including scheduling, data entry, and document management. - Maintain organized records and files to ensure efficient operations. - Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows. - Assist with resolving customer issues and escalating them when necessary. - Support daily operational tasks to improve process efficiency and client satisfaction. Qualifications - Proven experience in administrative and customer service roles. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Proficiency with Microsoft Office Suite and common office tools. - Ability to handle customer inquiries with patience and professionalism. - Attention to detail and problem-solving skills. - Ability to work independently and collaboratively in a remote setting. - Comfortable working U.S. hours. Requirements - Full-Time, Remote Work. - Working Hours: US Hours (9am-5pm EST). - Salary: South African Rand (ZAR). Benefits - Remote work from home. Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

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