Blew & Associates, P.A. is a leading national firm specializing in land surveying, engineering, and environmental services, boasting over 130 years of industry experience. We are seeking a Survey Crew Chief to meet the growing demands of our clients nationwide. The selected candidate will oversee survey activities conducted in the field and ensure the quality of all survey deliverables. Responsibilities - Responsible for collecting data to ensure the completion of a project: - Locating boundary, pins, improvements, utilities, etc., while performing various project types, including ALTA, boundary, construction staking, and topographic surveys. - Check and reduce raw field data, perform calculations, and download/file survey data. - Perform project research as needed. - Follow instructions and work orders from project managers. - Communicate daily with your Field Project Manager to confirm if you are on track to complete your field schedule and inform them when you are behind or ahead of schedule. - Physical work environment demands: - Ability to safely traverse and navigate rugged terrain in remote areas. - Ability to regularly work outside in all weather conditions, including extreme heat, cold, wet, and muddy conditions, with high/precarious places. - Ability to transport heavy equipment to various job sites (regularly lifting/moving up to 25 pounds, frequently lifting/moving up to 50 pounds, and occasionally lifting/moving up to 100 pounds). - Ability to travel regionally and nationally often. - Ability to work overtime, including weekends as needed. - Develop and maintain excellent relationships with clients, contractors, and team members - Ensure that projects are completed safely and efficiently, adhering to project schedules and budgets - Maintain survey equipment and troubleshoot issues that arise in the field

Blew & Associates, P.A. is a leading national firm specializing in land surveying, engineering, and environmental services, boasting over 130 years of industry experience. We are seeking a Survey Crew Chief to meet the growing demands of our clients nationwide. The selected candidate will oversee survey activities conducted in the field and ensure the quality of all survey deliverables. Responsibilities - Responsible for collecting data to ensure the completion of a project: - Locating boundary, pins, improvements, utilities, etc., while performing various project types, including ALTA, boundary, construction staking, and topographic surveys. - Check and reduce raw field data, perform calculations, and download/file survey data. - Perform project research as needed. - Follow instructions and work orders from project managers. - Communicate daily with your Field Project Manager to confirm if you are on track to complete your field schedule and inform them when you are behind or ahead of schedule. - Physical work environment demands: - Ability to safely traverse and navigate rugged terrain in remote areas. - Ability to regularly work outside in all weather conditions, including extreme heat, cold, wet, and muddy conditions, with high/precarious places. - Ability to transport heavy equipment to various job sites (regularly lifting/moving up to 25 pounds, frequently lifting/moving up to 50 pounds, and occasionally lifting/moving up to 100 pounds). - Ability to travel regionally and nationally often. - Ability to work overtime, including weekends as needed. - Develop and maintain excellent relationships with clients, contractors, and team members - Ensure that projects are completed safely and efficiently, adhering to project schedules and budgets - Maintain survey equipment and troubleshoot issues that arise in the field #zr

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client requests in an accurate and efficient manner. Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources. Responsibilities - Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members. - Understand, master and gain efficiency in systems leveraged by the Help Desk. - Provide Help Desk resolution of customer service issues to ensure complete client satisfaction. - Provide Help Desk resolution of Pharmacy Network problems to ensure complete client satisfaction. - Assist with and adopt readiness for the startup of new clients including new group enrollments, changes, and deletions. - Assist with on-site client orientation, health fairs and business conferences as needed. - Assist with on-site resolution of customer service issues to clients as needed. - Perform office duties as needed (includes copying, collating, mailings, filing, credit cards). - Responsible for completing all mandatory and regulatory training programs. - Perform other duties as assigned. Qualifications - Must be available, and on time for scheduled work shifts. - Preferred: High School Diploma or GED, or equivalent experience. - Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. - Drug test. - Initial and continuous exclusion and sanction/disciplinary monitoring. - Any and all additional eligibility requirements based on the specific position. - HIPAA Privacy Course. - HIPAA Security Course. - Exceptional phone and listening skills. - Exceptional written and verbal communication skills. - Preferred PC skills including Microsoft Office. Compensation $16.00 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

• Design, develop, and enhance NICE inContact (CXone) routing flows, IVR/IVA scripts, call handling processes, and agent workflows. • Configure and customize NICE modules, including Studio, WFM, QA, Reporting, and Omnichannel components. • Develop intelligent automation using Cognigy conversational AI, voicebots, and chatbots. • Implement API-based integrations between CXone, CRM systems (such as Salesforce Service Cloud), and internal platforms. • Develop reusable components, service layers, and scalable integration patterns. • Implement AI safety, prompt-control measures, fallback strategies, and governance guidelines to ensure reliable and compliant conversational experiences. • Build monitoring dashboards and alerting systems. • Serve as a technical subject matter expert for NICE and Cognigy platforms. • Advise junior developers, administrators, and analysts on best practices and solution architecture. • Collaborate with architects to define technical standards and governance frameworks. • Participate in design reviews, code reviews, and architectural planning sessions. • Analyze call flow, routing data, and customer interaction metrics to identify opportunities for improvement. • Optimize IVR performance, reduce handle times, and enhance the customer experience. • Tune Cognigy conversational flows for accuracy, relevance, and quality of user experience. • Engage with stakeholders to understand business requirements and translate them into technical designs. • Produce technical documentation, flow diagrams, and configuration specifications. • Ensure solutions are tested, deployed, monitored, and maintained in accordance with enterprise standards. • Support production operations, troubleshoot escalated issues, and drive continuous improvements.