Engage proactively with clients to identify banking needs and provide tailored advice. Leverage technology to enhance client education, drive sales, and resolve banking issues, fostering strong relationships and ensuring exceptional client experiences.

Title: Client Advisor Location: Ottawa Canada Job Description: What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you're demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty. What will you do? - Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities - Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business - Respond to client-initiated contact, assisting them with a full range of financial transactions - Actively listen and engage clients in conversation to further understand their individual needs - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to make the most of business opportunities and referrals What do you need to succeed? Must-have - Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment - Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients - Flexibility, eagerness to learn, strong personal ethics, and a hunger for success - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) - Must be able to work all business hours Nice-to-have - Track record in building rapport and maintaining client relationships within the financial or service industry - Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. - A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits - Continued opportunities for career advancement - World-class sales training, coaching, and development opportunities - Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training - Opportunity to achieve great success and grow your career with RBC Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy Additional Job Details Address: 8211 CAMPEAU DR:OTTAWA City: Ottawa Country: Canada Work hours/week: 18 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular - Trainee (Trainee) Pay Type: Salaried Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Engage with clients to deliver exceptional service, identify sales opportunities, and resolve banking issues. Collaborate with team members to enhance client relationships and leverage technology for an improved client experience.

Role Description We are seeking a highly organised Student Support Services Officer to provide administrative and operational support in a fast-paced education environment. This role is primarily focused on coordinating student-related processes, including: - Attendance monitoring - Practical placement arrangements - Ongoing student support through written communication The ideal candidate is proactive, detail-oriented, and capable of using sound judgment to troubleshoot issues and escalate concerns when needed. Key Responsibilities - Monitor and verify student attendance records daily within the learning management system (LMS) - Review attendance submissions from trainers and ensure records are accurate, complete, and up to date - Coordinate practical placement arrangements by liaising with external facilities and stakeholders - Send placement requests, manage placement-related communications, and track confirmations through email and placement platforms such as PlaceRight - Maintain and organise placement agreements, student records, and supporting documentation - Provide timely support to students primarily via email, text, and digital communication platforms - Respond to student enquiries regarding attendance, placements, and general administrative concerns - Identify issues, resolve routine concerns independently, and escalate more complex matters appropriately - Ensure accurate data entry, record-keeping, and compliance with internal administrative processes Qualifications - Previous experience in administrative support, student services, education coordination, or a similar role - Strong written English communication skills, with confidence handling high-volume email correspondence - Excellent organisational skills and strong attention to detail - Experience managing administrative workflows, documentation, and data entry - Comfortable working with learning management systems, CRMs, or similar digital platforms - Strong problem-solving skills with the ability to exercise sound judgment independently - Ability to manage multiple priorities and work efficiently in a structured environment - Comfortable making occasional phone calls when required - Experience coordinating placements, scheduling, or stakeholder communication is highly preferred - Familiarity with placement coordination tools such as PlaceRight or similar scheduling/placement platforms is highly preferred Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)