Senior Claims Specialist, Cyber Claims Location: New York, 12 E. 49th Street, New York, New York, United States of America• United States Job Description About the Company Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future. Driven by relentless curiosity, our team of trusted experts provides a fresh perspective on our clients’ risks. We add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. Vantage provides specialty re/insurance through its operating subsidiaries in Bermuda and the U.S. Vantage has approximately 365 colleagues in both the United States and Bermuda. We have offices in Chicago, IL, Norwalk, CT, West Hartford, CT, Washington, DC, Boston, MA, New York, NY, Atlanta, GA and Hamilton, Bermuda. Additionally, we are a highly geographically diverse workforce with colleagues based in 35 states and counting. We fully support work flexibility including remote and hybrid work arrangements. About the role: At Vantage, the Senior Claims Specialist, Cyber Claims will be a critical member of our Cyber team. The mission of the team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. This role will provide complete claim management and loss mitigation services for policyholders on a dedicated account basis. This role independently investigates, evaluates, and manages the disposition of Cyber claims of varying degrees of complexity and severity across multiple product types and markets. Additionally, the role supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to senior leadership, and participating in marketing efforts at industry events and conferences. The ideal candidate for this position possesses knowledge and fluency in handling of Cyber claims. This role reports to the VP, Head of Cyber Claims, and is a remote work opportunity. The base salary expectation for this role is up to $115,000 - $175,000. The actual base salary and title for the selected candidate may be higher, commensurate with the candidate's experience and expectations. Additionally, Vantage offers its colleagues performance-based bonus potential, strong health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and much more. Responsibilities & Accountabilities: - Evaluates, reserves, and manages Cyber claims to resolution, including oversight of all phases of litigation related to Cyber exposures. - Reviews and analyzes loss notices for coverage, drafts coverage letters, and communicates coverage positions to insureds, brokers, and agents as necessary. - Communicates regularly with insureds, brokers, and internal and external stakeholders regarding individual claim development and strategy. - Provides superior customer service to, and proactively builds strong relationships with, all appropriate representatives of assigned accounts, including their internal leadership, brokers, and agents to maximize the competitive advantage derived from the Vantage Claims value proposition. - Implements Vantage Claims Best Practices for proper and consistent claim handling performance, compliance, and achievement of business goals and drives efficient and proactive litigation defense strategies by effectively managing retained counsel. - Thoroughly, clearly, and thoughtfully documents claim files with all relevant factual and evaluative information in compliance with company policies, best practices, and applicable regulatory authority where necessary. - Demonstrates superior subject matter knowledge and negotiation skills to affect appropriate claim outcomes through direct negotiation and utilizing alternative dispute resolution as necessary. - Proactively drives claim development and seeks creative ways to achieve optimal results on every file. - Implements Vantage reserving and reporting protocols to avoid unexpected developments and outcomes. - Identifies issues and trends within their accounts and the Cyber market and regularly communicates those to insureds, brokers, Vantage Claims leadership, Underwriting partners, and actuaries. - Follows all escalation and reporting protocols as required under appropriate circumstances for cases with significant potential exposure. - Attends marketing, account renewal, and reinsurance meetings as appropriate to communicate the Vantage claims handling philosophy and value proposition. - Treats all internal and external stakeholders and business partners respectfully and always demonstrates a positive attitude and collegial approach to their work. - Some travel is associated with this role (including but not limited to off-site meetings, court proceedings, mediations). Ideal Candidate Profile: - Bachelor’s degree or equivalent professional experience required; Juris Doctorate degree helpful. - Minimum of three years of end-to-end Cyber claims handling experience required. - Required state claims adjuster licenses (or ability to obtain within 90 days of hiring). - Self-motivated and independent, capable of identifying issues and solving them, but also knowing when to elevate them. - Thrive in a dynamic, team-focused environment and deliver on tight deadlines. - Strong problem-solving and negotiation skills. - Excellent communication and interpersonal relationship-building skills. - Analytical: Able to identify and define problems, extract key information from data, and develop workable solutions to resolve the problems identified. - Drive to Deliver: Takes accountability for work, organizes, and prioritizes, delivers results, is action-oriented, sets and achieves goals, and demonstrates resilience. - Customer service focus: Recognizes customers’ needs, meets their requirements, and adds value to customer outcomes with a pragmatism that balances service with Vantage business imperatives. - Digitally savvy/Insight: Gathers information from a variety of sources, cuts through complexity, considers options, solves problems, and makes decisions. - Strong knowledge of Microsoft Word, Excel, & PowerPoint. Our Vantage Values Do What’s Right – be a force for good, for our customers, shareholders, colleagues, industry and communities. Be Relentlessly Curious – ask questions, listen to understand, challenge the status quo, look for ways to say YES, drive innovation, be opportunistic and disciplined. We’re Better Together – collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally. Be Transparent – in who you are, what you think, and how you work, seek and provide alternative points of view, be true to yourself. Make A Difference – focus on impact, embrace technology, leverage data and analytics as critical assets, act intentionally to deliver on our mission. We value diversity and are committed to creating an inclusive environment for all employees. At Vantage, we strive to build and foster a culture where inclusiveness is ingrained, not just an initiative. All colleagues support building an inclusive environment where employees feel empowered to share their experiences and ideas to foster an environment which encourages you to "Be You!" We are proud to be an equal opportunity employer. In connection with our business, Vantage may collect and process your personal data. For further information regarding how we use this data, please see our online privacy notice at Vantage Recruiting Privacy Notice. ADA Notice: All applications shall be submitted online through our applicant tracking system. Candidates needing reasonable disability accommodation to enable them to apply and/or fully participate in the selection process are encouraged to email recruiting@vantagerisk.com with the subject Candidate ADA Request detailing their needs. Please note the above email box is for candidates needing reasonable disability accommodation only, emails submitting resumes will not be considered and those seeking application status updates will go unanswered. Job Details Pay Type Salary Hiring Min Rate 115,000 USD Hiring Max Rate 175,000 USD

Title: Integrated Absence Claims Specialist Location: Phoenix, AZ, US Workplace: Remote Department: Claims Job Description: Alternate Locations: US West; Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76071 The Role at a Glance We are excited to bring on a highly motivated Integrated Absence Claims Specialist to staff our ever-growing claims organization. As an Integrated Absence Claims Specialist, you will manage a workload of Short-Term Disability claims and their associated leaves. You will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You’ll complete a thorough training to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment from the comfort of your own home, then please read on! Learn more about a Day in the Life of a Claims Specialist at Lincoln Financial Group! What you'll be doing - Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable. - Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations. - Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning - Completing accurate financial calculations consistent with company and state guidelines. What we’re looking for Must haves: High School diploma or GED - 1-2 years of experience in claims, leaves, or customer service - Strong written and verbal communication skills - Excellent organization skills with the ability to multi-task - Experience with disability and/or absence management claims Nice to haves: - Strong mathematical skills for payment calculations What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $25.87 - $35.84 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Role Description The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results. Qualifications - Must have an active PRC License - 2 years bedside / clinical experience - Preferably with 6 months BPO healthcare account experience - Excellent communication skills Benefits - Structured career path - Growing and expanding team – more internal career progression opportunities for all - Safe work environment - Free HMO coverage from day 1, including your domestic partner - Skills training opportunities - Paid leaves - Annual appraisal

Title: Life Insurance Claims Representative Location: Cincinnati United States Job Description: As a Life Insurance Claims Representative, you will be responsible for the evaluation, investigation and resolution of individual death claims within established guidelines. You will be providing a superior customer experience to our clients. - Providing superior customer service to our customers - Processing and approving claim payments - Providing prompt and accurate correspondence to internal and external customers - Maintaining accurate and complete financial records - Evaluating, analyzing and investigating claims - Answering phone calls from our policyholders What's in it for you - Competitive pay: Fair compensation for your hard work. - Healthcare coverage: Comprehensive medical, dental, and vision from day one. - Life insurance: Company-paid coverage for you and your loved ones. - 401(k) plan: Matching contributions to help secure your financial future. - Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses. - Work-life balance: Flexible time-off policy to recharge and pursue passions. - Dress for your day: Express your style comfortably at work. - Inclusion and Culture: A respectful environment that values unique contributions. - Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration. - Well-being focus: Programs to support a healthy balance between work and home life. - Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth. What Sets You Up for Success - Some college or equivalent work experience preferred - Experience working for a life insurance company - Understanding of life insurance claims - Strong math or insurance background - Continuing education is highly encouraged through achievement of a LOMA designation and/or the ICA Associate, Life and Health Claims designation - Strong, proven customer service experience and skills