Vantage Group Holdings

Senior Claims Specialist, Cyber Claims Location: New York, 12 E. 49th Street, New York, New York, United States of America• United States Job Description About the Company Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future. Driven by relentless curiosity, our team of trusted experts provides a fresh perspective on our clients’ risks. We add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. Vantage provides specialty re/insurance through its operating subsidiaries in Bermuda and the U.S. Vantage has approximately 365 colleagues in both the United States and Bermuda. We have offices in Chicago, IL, Norwalk, CT, West Hartford, CT, Washington, DC, Boston, MA, New York, NY, Atlanta, GA and Hamilton, Bermuda. Additionally, we are a highly geographically diverse workforce with colleagues based in 35 states and counting. We fully support work flexibility including remote and hybrid work arrangements. About the role: At Vantage, the Senior Claims Specialist, Cyber Claims will be a critical member of our Cyber team. The mission of the team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. This role will provide complete claim management and loss mitigation services for policyholders on a dedicated account basis. This role independently investigates, evaluates, and manages the disposition of Cyber claims of varying degrees of complexity and severity across multiple product types and markets. Additionally, the role supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to senior leadership, and participating in marketing efforts at industry events and conferences. The ideal candidate for this position possesses knowledge and fluency in handling of Cyber claims. This role reports to the VP, Head of Cyber Claims, and is a remote work opportunity. The base salary expectation for this role is up to $115,000 - $175,000. The actual base salary and title for the selected candidate may be higher, commensurate with the candidate's experience and expectations. Additionally, Vantage offers its colleagues performance-based bonus potential, strong health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and much more. Responsibilities & Accountabilities: - Evaluates, reserves, and manages Cyber claims to resolution, including oversight of all phases of litigation related to Cyber exposures. - Reviews and analyzes loss notices for coverage, drafts coverage letters, and communicates coverage positions to insureds, brokers, and agents as necessary. - Communicates regularly with insureds, brokers, and internal and external stakeholders regarding individual claim development and strategy. - Provides superior customer service to, and proactively builds strong relationships with, all appropriate representatives of assigned accounts, including their internal leadership, brokers, and agents to maximize the competitive advantage derived from the Vantage Claims value proposition. - Implements Vantage Claims Best Practices for proper and consistent claim handling performance, compliance, and achievement of business goals and drives efficient and proactive litigation defense strategies by effectively managing retained counsel. - Thoroughly, clearly, and thoughtfully documents claim files with all relevant factual and evaluative information in compliance with company policies, best practices, and applicable regulatory authority where necessary. - Demonstrates superior subject matter knowledge and negotiation skills to affect appropriate claim outcomes through direct negotiation and utilizing alternative dispute resolution as necessary. - Proactively drives claim development and seeks creative ways to achieve optimal results on every file. - Implements Vantage reserving and reporting protocols to avoid unexpected developments and outcomes. - Identifies issues and trends within their accounts and the Cyber market and regularly communicates those to insureds, brokers, Vantage Claims leadership, Underwriting partners, and actuaries. - Follows all escalation and reporting protocols as required under appropriate circumstances for cases with significant potential exposure. - Attends marketing, account renewal, and reinsurance meetings as appropriate to communicate the Vantage claims handling philosophy and value proposition. - Treats all internal and external stakeholders and business partners respectfully and always demonstrates a positive attitude and collegial approach to their work. - Some travel is associated with this role (including but not limited to off-site meetings, court proceedings, mediations). Ideal Candidate Profile: - Bachelor’s degree or equivalent professional experience required; Juris Doctorate degree helpful. - Minimum of three years of end-to-end Cyber claims handling experience required. - Required state claims adjuster licenses (or ability to obtain within 90 days of hiring). - Self-motivated and independent, capable of identifying issues and solving them, but also knowing when to elevate them. - Thrive in a dynamic, team-focused environment and deliver on tight deadlines. - Strong problem-solving and negotiation skills. - Excellent communication and interpersonal relationship-building skills. - Analytical: Able to identify and define problems, extract key information from data, and develop workable solutions to resolve the problems identified. - Drive to Deliver: Takes accountability for work, organizes, and prioritizes, delivers results, is action-oriented, sets and achieves goals, and demonstrates resilience. - Customer service focus: Recognizes customers’ needs, meets their requirements, and adds value to customer outcomes with a pragmatism that balances service with Vantage business imperatives. - Digitally savvy/Insight: Gathers information from a variety of sources, cuts through complexity, considers options, solves problems, and makes decisions. - Strong knowledge of Microsoft Word, Excel, & PowerPoint. Our Vantage Values Do What’s Right – be a force for good, for our customers, shareholders, colleagues, industry and communities. Be Relentlessly Curious – ask questions, listen to understand, challenge the status quo, look for ways to say YES, drive innovation, be opportunistic and disciplined. We’re Better Together – collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally. Be Transparent – in who you are, what you think, and how you work, seek and provide alternative points of view, be true to yourself. Make A Difference – focus on impact, embrace technology, leverage data and analytics as critical assets, act intentionally to deliver on our mission. We value diversity and are committed to creating an inclusive environment for all employees. At Vantage, we strive to build and foster a culture where inclusiveness is ingrained, not just an initiative. All colleagues support building an inclusive environment where employees feel empowered to share their experiences and ideas to foster an environment which encourages you to "Be You!" We are proud to be an equal opportunity employer. In connection with our business, Vantage may collect and process your personal data. For further information regarding how we use this data, please see our online privacy notice at Vantage Recruiting Privacy Notice. ADA Notice: All applications shall be submitted online through our applicant tracking system. Candidates needing reasonable disability accommodation to enable them to apply and/or fully participate in the selection process are encouraged to email recruiting@vantagerisk.com with the subject Candidate ADA Request detailing their needs. Please note the above email box is for candidates needing reasonable disability accommodation only, emails submitting resumes will not be considered and those seeking application status updates will go unanswered. Job Details Pay Type Salary Hiring Min Rate 115,000 USD Hiring Max Rate 175,000 USD

Title: AVP, Corporate Underwriting Location: United States of America Job Description: Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future. Driven by relentless curiosity, our team of trusted experts provides a fresh perspective on our clients’ risks. We add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. Vantage provides specialty re/insurance through its operating subsidiaries in Bermuda and the U.S. Vantage has approximately 365 colleagues in both the United States and Bermuda. We have offices in Chicago, IL, Norwalk, CT, Arlington, VA, Boston, MA, New York, NY, Atlanta, GA and Hamilton, Bermuda. Additionally, we are a highly geographically diverse workforce with colleagues based in 35 states and counting. We fully support work flexibility including remote and hybrid work arrangements. About the role: At Vantage, the AVP, Corporate Underwriter partners with Underwriting teams and Insurance Leadership to strengthen underwriting standards, governance, and technical discipline across the organization. This role is ideal for an experienced underwriter who enjoys applying deep technical expertise, reviewing files for quality and compliance, and helping teams operate with consistency and strong controls. You will play a key role in underwriting audits, peer reviews, and guideline oversight, and you’ll be trusted to identify trends, raise issues early, and recommend practical improvements that support profitable growth. This role reports to the Chief Underwriting Officer, Insurance and is a flexible remote opportunity, or hybrid based in one of Vantage’s office locations. Vantage’s US colleagues have the flexibility to work anywhere in the United States (excluding US territories and possessions). The base salary expectation for this role is between $150,000 and $190,000. The actual base salary for the selected candidate may be higher, commensurate with the candidate's commercial property experience and location of employment. Additionally, Vantage offers its colleagues performance-based bonus potential, strong health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and much more.  Responsibilities & Accountabilities: - Strong collaboration with Underwriting teams, Insurance Leadership and all company functions to ensure all business groups have clear underwriting guidance and standards of underwriting governance. - Design, implement and monitor critical governance controls across all Insurance lines of business. - Support key stakeholders across all Insurance lines of business as well as the centralized capabilities to drive efficiency and excellence. - Coordinate post-bind peer reviews of underwriting files, participate in bi-annual departmental underwriting audits and assist in the review of business unit underwriting guidelines. - Help develop and then lead internal systems to support key governance processes including an internal review framework and underwriting statements of authority. - Support new product innovation including development of Product Innovation framework, workflows, processes, and reports. - Manage communication between the Chief Underwriting Office and other Vantage stakeholders and serve as coordinator of intracompany SharePoint site resources. - Design metric dashboards and tools for management reporting. - Provide timely support of various procedures / processes including capturing issues / risks, action items and solutions. - Perform special projects and other duties as assigned. - Occasional travel will be required. Ideal Candidate Profile: - Bachelor’s degree or equivalent experience preferred (e.g., CPCU and/or other industry designations a plus). - Significant commercial underwriting experience (7+ years preferred), with demonstrated strength in technical underwriting judgment. - Working knowledge of underwriting governance (guidelines, authorities, referrals, documentation standards) and the operational workflows that support strong controls. - Experience performing (or supporting) underwriting file reviews, peer reviews, and/or audit activities, able to assess adherence to guidelines and identify root causes and trends. - Demonstrated ability to mentor and coach underwriters and partners supporting skill development in technical underwriting, documentation, and guideline adherence. - Steady, collaborative leadership style; comfortable leading through influence, sharing best practices, and helping teams adopt consistent standards and controls. - Clear, practical communicator, able to document findings, deliver constructive feedback, and influence stakeholders on underwriting quality and consistency. - Strong organization and follow-through, comfortable managing multiple reviews, deadlines, and cross-functional coordination with minimal supervision. - Proficiency with Microsoft Excel and PowerPoint (and Word) for analysis, audit workpapers, and management reporting; comfortable working with dashboards/metrics. Our Vantage Values Do What’s Right – be a force for good, for our customers, shareholders, colleagues, industry and communities. Be Relentlessly Curious – ask questions, listen to understand, challenge the status quo, look for ways to say YES, drive innovation, be opportunistic and disciplined. We’re Better Together – collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally. Be Transparent – in who you are, what you think, and how you work, seek and provide alternative points of view, be true to yourself. Make A Difference – focus on impact, embrace technology, leverage data and analytics as critical assets, act intentionally to deliver on our mission. We value diversity and are committed to creating an inclusive environment for all employees. At Vantage, we strive to build and foster a culture where inclusiveness is ingrained, not just an initiative. All colleagues support building an inclusive environment where employees feel empowered to share their experiences and ideas to foster an environment which encourages you to "Be You!" We are proud to be an equal opportunity employer. Pay Type Salary Hiring Min Rate 150,000 USD Hiring Max Rate 190,000 USD

Title: Underwriting Assistant - Construction SDI Location: United States Remote Job Description: About the role: At Vantage, the Construction SDI Underwriting Assistant is a Construction team member. This role will be responsible for daily assistance in managing all underwriting transactions to support the Construction Subcontractor Default Insurance underwriting team. This role reports to our SVP, Head of Construction SDI, and is a remote or hybrid opportunity based in one of Vantage’s office locations. Vantage’s US colleagues can work anywhere in the United States (excluding US territories and possessions). The base salary expectation for this role is between $60,000 and $85,000. The actual base salary for the selected candidate may be higher, commensurate with the candidate's experience and expectations. Additionally, Vantage offers its colleagues performance-based bonus potential, strong health and welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and much more. Responsibilities & Accountabilities: Perform underwriting support activities for managing all underwriting transactions, service standards, compliance rules, and documentation. Develop proficiency in fundamental underwriting analysis, file preparation, and report assessment. Provide accurate rating support for new business submissions and renewals. Producing quotes, binders, and endorsements for the Underwriters. Issuing new business and renewal policies as instructed by the underwriting team. Demonstrate a customer service mindset by proactively engaging with underwriters and internal and external contacts. Collaborate and correspond with internal and external contacts to achieve a high level of service and meet client expectations. Interact directly with various business partners and internal departments. Meet departmental service standards in place for each process. Partner with operations and technology team on design and systems implementation with a focus on ongoing process improvement. Perform other duties and special projects as assigned under minimal supervision. Ideal Candidate Profile: A bachelor’s or technical degree or equivalent professional experience is preferred. At least one year of insurance industry experience is preferred. One year of insurance product line experience is preferred. Knowledge of insurance policy forms and regulatory requirements. Knowledge of Microsoft Word, Excel, & ImageRight. Excellent written and verbal communication skills. Analytical: Able to identify and define problems, extract critical information from data, and develop workable solutions for the identified issues to test and verify the cause of the problem and develop solutions to resolve the identified issues. Drive to Deliver: Takes accountability for work, organizes and priorities, delivers results, is action-oriented, sets and achieves goals, and demonstrates resilience. Customer service focus: Recognizes customers’ needs, meets their requirements and adds value to customer outcomes, balances customer and business. Digitally savvy/Insight: Builds the information from a variety of sources, cuts through complexity, considers options, solves problems, and makes decisions. Ability to process and adapt to change in a rapid growth new-company environment. Vantage associates are expected to be curious, thrifty, and resourceful to manage through the unknowns of growing a specialty (re)insurance business from the ground up. Our Vantage Values Do What’s Right – be a force for good, for our customers, shareholders, colleagues, industry and communities.Be Relentlessly Curious – ask questions, listen to understand, challenge the status quo, look for ways to say YES, drive innovation, be opportunistic and disciplined.We’re Better Together – collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally.Be Transparent – in who you are, what you think, and how you work, seek and provide alternative points of view, be true to yourself.Make A Difference – focus on impact, embrace technology, leverage data and analytics as critical assets, act intentionally to deliver on our mission. Pay Type Salary Hiring Min Rate 60,000 USD Hiring Max Rate 85,000 USD