ZEISS Group logo
ZEISS Group

We are a global technology leader advancing the world of optics. #SeeingBeyond

Digital Project Manager II

Technical Project ManagerTechnical Project ManagerFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

8 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Digital Project Manager II

ZEISS Group

• Work with small to mid-sized Carl Zeiss Meditec Data Management accounts • Manage a base of customers and successfully deploy data management software • Provide first-tier support to end-customers and field/remote resources • Create an ongoing relationship with Field Sales Rep, Field Engineers, Implementation Specialists and vendor partners • Partner with field resources for account planning and forecasting • Primarily responsible for product deployment with the end-user for a set timeline • Facilitate remote/on-site installation/add-on requests with Field/Remote Implementation Specialists • Respond to questions and inquiries from external customers to CZM networking, break-fix calls, as well as installation/configuration related calls and escalated calls • Work with Customer Support to facilitate and schedule FIS/On-site service requests • Respond to questions and inquiries from Field Service Engineers, Affiliates, Distributors, Sales Managers, Customer Care personnel, and any other internal customers • Provide remote training sessions to the end user (WebEx) as needed

Job Requirements

  • Minimum of five (5) years’ related experience in project management
  • BS Computer Science or Informatics, or A+, Net+, Server + certifications preferred
  • Knowledge of EMR/EHR business models a definite plus
  • Working knowledge in a clinical setting is extremely helpful
  • High degree of technical proficiency, and excellent problem-solving skills
  • Superior understanding of Networking Topologies, Windows/Mac operating systems and Medical instrument networkability required
  • Experience and familiarity of CZMI products and line of business a plus
  • Strong presentation skills and able to communicate professionally in written responses to emails, RFPs, and when submitting reports
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • Travel required, approximately 25% of the time, may involve overnight stays

Benefits

  • Medical
  • Vision
  • Dental
  • 401k Matching
  • Employee Assistance Programs
  • Vacation and sick pay

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