• Answer incoming phone calls and route them to the appropriate person • Schedule appointments and maintain a calendar • Organize meetings and take accurate minutes • Write emails, memos, and letters and distribute them appropriately • Contribute to company reports • Maintain an organized filing system • Develop, update, and maintain relevant office procedures

• Provide administrative support for human resources functions • Contribute to an organized and efficient work environment • Provide support to the Human Resources function of the business • Pre-onboarding support • Posting jobs on aggregating sites • Onboarding administration • Status change forms • Employee file maintenance • Enforcing company policies and practices • Respond to employee inquires • Shared inbox management • Ordering technology resources as required • Employment verifications • Assist in the performance management administration process • General administrative duties as assigned

Role Description We are currently adding new team members to our growing remote support division and are looking for motivated individuals to join us as Experience Coordination Assistants. In this role, you'll help clients through various stages of the travel planning process by organizing trip details, assisting with reservation management, and providing reliable support to help create a smooth overall experience. This role is a great fit for individuals who enjoy working with people, staying organized, and handling multiple moving pieces in a flexible work-from-home setting. Training, onboarding, and continued guidance are available for all team members, including those without prior travel industry experience. Main Duties - Assist clients with vacation planning requests and travel-related questions - Help coordinate hotels, transportation, cruises, tours, excursions, and other travel services - Review travel availability and pricing through approved booking and supplier platforms - Organize reservation details, confirmations, and itinerary information - Provide professional communication through email, phone, and online messaging systems - Support schedule revisions, booking updates, and client follow-up needs - Maintain organized client profiles and accurate documentation within company systems - Keep up with destination updates, supplier promotions, and travel information - Attend virtual training sessions, onboarding programs, and development meetings Qualifications - Strong customer service and communication abilities - Ability to stay organized while managing multiple tasks - Comfortable working independently in a remote environment - Familiarity with basic computer systems, email, and online applications - Reliable internet connection and professional communication habits - Positive attitude with willingness to learn and grow - Interest in hospitality, travel coordination, client support, or administrative work - Must be at least 18 years of age - Applicants must reside in the U.S., U.K., Mexico, Australia, Spain, or qualified regions Benefits - Remote work opportunity with flexible scheduling - Guided onboarding and training support - Continued mentorship and skill development resources - Access to supplier platforms, booking systems, and travel tools - Eligibility for travel-related discounts, perks, and incentive opportunities - Advancement potential within an expanding remote team

• Provide administrative support to management and team members • Manage emails, calendars, appointments, and scheduling • Maintain digital records, reports, and company documentation • Respond to customer and client inquiries professionally • Assist with data entry, file organization, and record keeping • Coordinate virtual meetings and prepare meeting materials • Support onboarding and internal communication processes • Perform general office and clerical duties remotely