Requisition Number: 2346462 Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Senior Patient Access Capacity Manager oversees the planning, analytics, and reporting functions that optimize scheduling and patient access center productivity. This role provides leadership to the capacity management team, ensuring alignment with organizational goals and best practices in ambulatory scheduling. The manager partners with internal stakeholders and external vendors to resolve issues, develop workflows, and establish KPIs. Additionally, they monitor performance trends and dashboards to recommend improvements that enhance efficiency and patient access. If you are located in near Pearland, TX, you will have the flexibility to work remotely* as you take on some tough challenges. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor's Degree in Healthcare Administration, Business, or equivalent experience - 7+ years in healthcare operations or patient access management, including leadership or project experience - Proven solid written and verbal communication and presentation skills - Proven solid analytical skills: ability to determine and manage actions needed based on available reporting data - Proven solid problem-solving skills: with the ability to think strategically and creatively - Proven solid organizational, time management, and interpersonal communication skills - Proven solid functional competence using Microsoft Office Outlook, Teams, Word, Excel, PowerPoint, Visio - Proven excellent customer service orientation - Proven high-level of analytics and reporting with excellent attention to detail - Proven ability to work in a fast-paced changing environment - Proven ability to present and communicate complex information in a clear and concise manner, verbally or in writing - Proven ability to engage and influence diverse stakeholders - Proven ability to work independently and organize work effectively - Proven ability to work with staff at various levels with various focus areas (e.g., technical and operational) Preferred Qualifications: - Master's Degree in Business, Healthcare, Public Health, or related area - 7+ years management experience - Epic Cadence, Epic Ambulatory and Reporting experience - Knowledge of Lean, Six Sigma, or similar methodologies - Proven solid project management skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Lead the go-to-market strategy for Midnite’s casino offering across Canada, including Ontario and future regulated provinces. • Own the day-to-day commercial performance of the Canadian casino vertical across revenue, retention, and player value. • Localise the casino experience including game selection, promotions, UX, and player journeys for the Canadian audience. • Monitor key KPIs including GGR, NGR, ARPU, retention, and player lifetime value to drive data-led decisions. • Manage relationships with game providers, aggregation platforms, and external partners. • Design and optimise promotional, loyalty, and bonusing strategies tailored to Canadian players. • Ensure all operations remain compliant with Canadian gaming regulations including AGCO and iGaming Ontario requirements. • Partner closely with Product, CRM, Marketing, Compliance, and Data teams to improve player experience and support market growth. • Stay close to competitor activity, regulatory developments, and emerging opportunities within the Canadian iGaming market.

• Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you. • Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution. • Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers. • Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards. • Support our data collection efforts and models by effectively using the Counterpart claim system to fully and accurately capture critical details about each claim assigned to you. • Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments. • Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems. • Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision.

Role Description As a Market Manager, you will lead a high-performing team of 10–12 Retail Loan Originators. You aren't just a manager; you are a coach and a strategist responsible for scaling production, sharpening team performance, and ensuring every member receives a seamless, modern lending experience. - Coach & Elevate: Directly lead and develop a team of originators, fostering a culture of high accountability and continuous professional growth. - Drive Results: Own end-to-end production metrics, including lock volume, funding targets, pull-through rates, and cycle-time efficiency. - Master the Pipeline: Set clear expectations for daily activity, pipeline hygiene, and conversion discipline to ensure predictable throughput. - Expand the Reach: Execute go-to-market strategies by partnering with realtors, builders, and referral networks to diversify lead sources. - Bridge Sales & Ops: Act as the critical link between Sales and Operations, resolving complex pricing or execution escalations and driving process improvements. - Ensure Integrity: Maintain absolute adherence to the SAFE Act, regulatory requirements, and internal policies to mitigate risk and protect our members. - Lead Innovation: Support recruiting efforts and spearhead change management as we roll out new products and tech tools. Qualifications - 3+ years of sales leadership experience, specifically within retail mortgage or consumer lending. - An active NMLS license and a Bachelor’s degree (or equivalent industry experience). - A documented track record of leading teams to meet or exceed rigorous sales and volume targets. - The ability to analyze data, identify production risks, and implement corrective actions in real-time. - Exceptional interpersonal skills with a "member-first" mindset and a professional, collaborative demeanor. - Comfort working in a fast-paced, tech-forward environment where processes evolve quickly. Requirements - Active NMLS license. - Bachelor’s degree or equivalent industry experience. Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Company Description SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. - SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to protected characteristics. - Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. - Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.