• Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program • Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support • Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes • Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques • Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns • Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education • Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary • Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching • Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention • Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform • Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines • Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers • Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers • Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies • Offer guidance on inhaler techniques, chronic disease management, and medication safety • Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies • Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

Language Annotation Expert - English About Us Rime AI is building next-generation voice technology to make human–computer interactions more natural, accurate, and expressive. Our platform powers high-quality speech experiences across industries, and we’re looking for passionate language experts to help us improve the way our AI understands and speaks the world’s languages. Role Overview We are seeking Language Annotation Experts for English. In this role, you’ll contribute to the development of advanced Voice AI models by providing linguistic expertise, creating and refining annotation conventions, and supporting high-quality data collection efforts. Key Responsibilities - Develop and apply annotation guidelines tailored to your language of expertise - Label and annotate speech, text, and phonetic data with accuracy and consistency - Provide linguistic insights into pronunciation, prosody, and grammar usage - Support data collection processes, ensuring high-quality and culturally relevant datasets - Collaborate with the product and research teams to refine voice models - Perform quality checks on annotated data to ensure consistency and correctness Qualifications - Native English speaker - English language proficiency - Strong background in linguistics, phonetics, computational linguistics, or related field - Experience with data annotation, transcription, or linguistic QA - Familiarity with annotation tools and workflows is a plus - Attention to detail and ability to follow complex guidelines - Comfortable working independently in a remote, collaborative environment Nice to Have - Prior experience contributing to speech/voice technology projects - Understanding of NLP, ASR, or TTS systems - Multilingual proficiency What We Offer - Remote, flexible work - Opportunity to directly influence the future of Voice AI - Work with a diverse, mission-driven team passionate about language and technology - Note: this is a part time contract position with the possibility to grow into a full-time role.

Language Annotation Expert - Kannada About Us Rime AI is building next-generation voice technology to make human–computer interactions more natural, accurate, and expressive. Our platform powers high-quality speech experiences across industries, and we’re looking for passionate language experts to help us improve the way our AI understands and speaks the world’s languages. Role Overview We are seeking Language Annotation Experts for Kannada. In this role, you’ll contribute to the development of advanced Voice AI models by providing linguistic expertise, creating and refining annotation conventions, and supporting high-quality data collection efforts. Key Responsibilities - Develop and apply annotation guidelines tailored to your language of expertise - Label and annotate speech, text, and phonetic data with accuracy and consistency - Provide linguistic insights into pronunciation, prosody, and grammar usage - Support data collection processes, ensuring high-quality and culturally relevant datasets - Collaborate with the product and research teams to refine voice models - Perform quality checks on annotated data to ensure consistency and correctness Qualifications - Native Kannada speaker - English language proficiency - Strong background in linguistics, phonetics, computational linguistics, or related field - Experience with data annotation, transcription, or linguistic QA - Familiarity with annotation tools and workflows is a plus - Attention to detail and ability to follow complex guidelines - Comfortable working independently in a remote, collaborative environment Nice to Have - Prior experience contributing to speech/voice technology projects - Understanding of NLP, ASR, or TTS systems - Multilingual proficiency What We Offer - Remote, flexible work - Opportunity to directly influence the future of Voice AI - Work with a diverse, mission-driven team passionate about language and technology - Note: this is a part time contract position with the possibility to grow into a full-time role.

• Assists the RN Case Manager in performing necessary functions using the Case Management process • Authorization of services • Review of treatment plans for medical necessity • Ongoing communication with all members of the health care team • Performs all functions under the direct management and supervision of the RN Case Manager • Communicates in both Spanish and English to service customers