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Scene Health logo
Scene Health

Breakthrough medication support for better health.

Clinical Adherence Nurse, Bilingual

BilingualBilingualFull TimeRemoteSeniorTeam 51-200Since 2008H1B No SponsorCompany SiteLinkedIn

Location

Maryland

Posted

107 days ago

Salary

$70K - $80K / year

Seniority

Senior

Bachelor Degree5 yrs expSpanishEnglish

Job Description

Clinical Adherence Nurse, Bilingual

Scene Health

• Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program • Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support • Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes • Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques • Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns • Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education • Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary • Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching • Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention • Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform • Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines • Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers • Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers • Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies • Offer guidance on inhaler techniques, chronic disease management, and medication safety • Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies • Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

Job Requirements

  • Registered Nurse (RN) license in good standing with at least 5 years of nursing experience
  • 5 years of related experience in patient engagement, health education, or care coordination
  • Strong background in chronic disease management, medication adherence, and patient coaching
  • Excellent oral and written communication skills with a warm, empathetic approach
  • Bilingual in Spanish
  • Ability to work in a fast-paced, patient-focused environment
  • Proficiency in electronic health records (EHR), mobile applications, and digital health platforms.
  • Comfortable engaging patients via phone, video, and chat throughout the workday
  • Experience assessing social determinants of health and connecting patients with resources

Benefits

  • Competitive salary
  • Paid vacation, paid sick leave, plus paid holidays
  • Health, dental, vision, short-term disability
  • 401K retirement savings plan
  • Work remotely while making a tangible impact on patients’ lives
  • Be part of an innovative healthcare solution addressing a $500B medication adherence challenge
  • Collaborate with passionate professionals across healthcare, technology, and public health sectors
  • Professional development and growth opportunities within a rapidly scaling company
  • The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate.

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