ZigZag Offshoring logo
ZigZag Offshoring

Grow your team in the Philippines! www.zigzagoffshoring.com

Senior Site Reliability Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

10 days ago

Salary

$100K - $120K / year

Seniority

Senior

Job Description

Senior Site Reliability Engineer

ZigZag Offshoring

• As a Site Reliability Engineer, you’ll design, build, and maintain the infrastructure and automation that power our platform. • Working closely with software engineering teams and SRE peers, you'll embed reliability, performance, and compliance into the development lifecycle. • Your focus will be on scalability, resilience, security, and operational efficiency across all environments. • Design, implement, and continuously improve highly available, scalable, secure, and resilient cloud infrastructure and platform services. • Define and evolve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational metrics to drive measurable reliability outcomes. • Lead incident response activities, major incident management, root cause analysis, and post-incident reviews focused on systemic improvement. • Drive reduction of operational toil through automation, standardisation, and self-healing platform capabilities. • Develop and maintain disaster recovery, backup, failover, and resilience strategies to meet defined RTO and RPO objectives. • Conduct capacity planning, performance analysis, and proactive optimisation of infrastructure and application environments. • Champion operational maturity and continuous improvement practices across engineering teams. • Architect, build, and maintain scalable cloud-native infrastructure primarily within AWS environments. • Develop and maintain infrastructure-as-code using tools such as Terraform and CloudFormation. • Build reusable platform components and shared services that improve developer productivity and operational consistency. • Develop automation tooling and operational frameworks using scripting and programming languages such as Python. • Analyze system behaviour and performance trends to proactively identify risks and optimisation opportunities.

Job Requirements

  • 5+ years of experience in Site Reliability Engineering, DevOps Engineering, Platform Engineering, or related infrastructure roles.
  • Strong hands-on experience operating production workloads within AWS cloud environments.
  • Deep experience with infrastructure-as-code tools such as Terraform and/or CloudFormation.
  • Strong experience designing and supporting CI/CD pipelines and modern software delivery practices.
  • Strong understanding of distributed systems, microservices architecture, networking, and cloud-native technologies.
  • Experience implementing observability and monitoring solutions across complex environments.
  • Strong scripting and automation experience using Python, Bash, or similar languages.
  • Experience managing production incidents and conducting structured root cause analysis.
  • Strong understanding of system reliability, scalability, security, and operational best practices.
  • Excellent analytical, troubleshooting, and problem-solving capabilities.
  • Strong communication and stakeholder engagement skills.
  • Ability to work effectively in fast-paced, agile, and collaborative engineering environments.

Benefits

  • ZigZag is committed to building a diverse, inclusive, and equitable workplace.
  • We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work.
  • Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.

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