Green has got you covered for your environmental testing needs!
Customer Service Representative, PC Department
Location
Colombia
Posted
10 days ago
Salary
$10 - $12 / hour
Seniority
Mid Level
Job Description
Customer Service Representative, PC Department
Vert Environmental
• Answer incoming phone calls promptly and professionally • Make outbound calls to clients, internal teams, and departments • Efficiently manage a high volume of calls and email correspondence • Coordinate and schedule field events, including appointments with technicians, clients, and homeowners • Deliver exceptional customer service while maintaining strong client relationships • Utilize professional de-escalation techniques to resolve complex client issues • Accurately enter project notes, client communications, and data into internal systems • Prepare and obtain necessary work authorizations and documentation • Organize files and perform additional administrative tasks as needed • Coordinate meetings, track action items, and follow up with stakeholders • Monitor project timelines and assist in removing roadblocks for clients and internal teams • Quickly learn and adapt to new software platforms and CRM systems
Job Requirements
- Minimum 2 years of experience in a high-volume call center, project coordination, administrative support, or related role
- Proven ability to manage multiple projects and priorities simultaneously
- Strong experience handling inbound and outbound customer communication
- Exceptional verbal and written communication skills
- Strong de-escalation and customer management abilities
- Familiarity with project management methodologies such as Agile, Scrum, Waterfall, or similar
- Experience using project management and CRM software tools such as Asana, Trello, Jira, Monday.com, Microsoft Project, or similar platforms
- Strong organizational, multitasking, and stakeholder management skills
- Comfortable navigating multiple systems and learning new technology quickly
- Skilled in Excel, Google Sheets, reporting tools, and accurate data entry
- Ability to work both collaboratively and independently in a remote environment
- English proficiency at B2 level or above
- Professionalism, honesty, integrity, and a growth mindset
- Resilient and capable of thriving in a fast-paced, high-pressure environment
- Dedicated remote workspace with reliable high-speed internet, quality headset, and desktop/laptop setup
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Role Description Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung für administrative und telefonische Aufgabenfelder. - Bearbeitung von Kundenmails via Ticketsystem - Pflege und Nachverfolgung von Bestandskunden - Telefonischer Support - Bearbeitung von Kundenakten Qualifications - Deutsch als Muttersprache - PC Kenntnisse (Basis) - vollausgestattetes Home-Office Büro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling) - Motivation und Leistungsbereitschaft - leistungsstarke Internetverbindung Benefits - attraktives monatliches Gehalt (750,00€ - 850,00€) - 100% Home Office - Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit) - maximal 40h von MO-FR (Wochende FREI) - 20 Urlaubstage + alle deutschen Feiertage frei - regelmäßige Coachings in verschiedenen Bereichen
Role Description Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung für administrative und telefonische Aufgabenfelder. - Bearbeitung von Kundenmails via Ticketsystem - Pflege und Nachverfolgung von Bestandskunden - Telefonischer Support - Bearbeitung von Kundenakten Qualifications - Deutsch als Muttersprache - PC Kenntnisse (Basis) - vollausgestattetes Home-Office Büro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling) - Motivation und Leistungsbereitschaft - leistungsstarke Internetverbindung Benefits - attraktives monatliches Gehalt - 100% Home Office - Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit) - maximal 40h von MO-FR (Wochende FREI) - 20 Urlaubstage + alle deutschen Feiertage frei - regelmäßige Coachings in verschiedenen Bereichen Company Description Mit smartkündigen können Sie digital, mithilfe von vorformulierten und anwaltlich geprüften Schreiben, Ihre Verträge innerhalb von 2 Minuten kündigen. Unser Service ist zu 100% kostenlos. Außerdem haben Sie die Möglichkeit, Ihre Verträge von unseren Vertragsmanagern online verwalten zu lassen. So sparen Sie sich den Papierkram.
Planning Support Specialist
HopesglobalgetawaysHopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Description Our remote coordination team is growing, and we're currently seeking organized, dependable individuals to join us as Planning Support Specialists. In this role, you'll assist clients with coordinating personalized travel experiences, organizing reservation details, and helping ensure every part of the planning process is handled efficiently and accurately. This opportunity is ideal for individuals who enjoy customer interaction, problem-solving, and working independently in a flexible remote environment. Whether you have previous experience in customer support, hospitality, scheduling, or administration, or you're looking to build new skills, full training and ongoing support are provided. Responsibilities - Help clients organize travel plans based on preferences, timelines, and budgets - Assist with arranging accommodations, flights, cruises, transportation, activities, and vacation packages - Research destinations, supplier options, and available travel services using approved systems - Review booking details and assist with confirmations, itinerary organization, and reservation tracking - Communicate with clients professionally through phone, email, and online communication platforms - Support travelers with schedule updates, trip modifications, and follow-up requests - Maintain detailed and organized client records within internal systems - Stay informed on supplier promotions, destination information, and travel updates - Participate in virtual onboarding sessions, training workshops, and ongoing learning opportunities Qualifications - Strong communication and interpersonal skills - Excellent organization and attention to detail - Comfortable managing multiple responsibilities in a remote setting - Basic knowledge of computers, email platforms, and online tools - Reliable internet connection and professional communication habits - Self-motivated with a positive attitude and willingness to learn - Interest in travel, customer experience, coordination, or hospitality-related work - Must be at least 18 years of age - Must reside in the US, UK, Mexico, Australia, Spain, or other approved hiring regions Benefits - Fully remote work structure - Flexible scheduling options - Step-by-step onboarding and guided training resources - Ongoing mentorship and development support - Access to travel systems, supplier partnerships, and industry tools - Eligibility for travel-related incentives, discounts, and recognition programs - Opportunities for advancement within a growing remote team
Commercial HVAC Installer Support Technician
BGISBGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness, and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds.
Role Description Join BGIS Integrated Technical Services (ITS) as a Commercial HVAC Installer Support Technician in FL (Remote). If you’re a skilled HVAC professional, seize this opportunity to grow your career with competitive pay, comprehensive benefits, and a supportive, innovative team. - Install and replace Commercial HVAC systems with precision and care. - Apply your expertise in electrical and mechanical components. - Perform pipefitting, brazing, and soldering for refrigerant piping. - Troubleshoot and resolve installation challenges quickly and effectively. - Deliver outstanding customer service and clear communication. - Work safely, efficiently, and collaboratively with other professionals. - Stay current with evolving HVAC technologies and best practices. Qualifications - Experience: 3-5 years in light Commercial or Commercial HVAC installation and system replacement. - Certification: EPA Certification required. - Skills: Strong technical knowledge, troubleshooting ability, and attention to detail. - Physical Ability: Lift up to 75 lbs., climb ladders, and work in confined spaces. - Other Requirements: High school diploma or GED, valid driver’s license, and ability to pass background and drug checks. - Travel: Flexibility for overtime and regional travel (per diem: $55/day, lodging provided). Requirements - Service van, iPad, iPhone, PPE provided. - Technician Tools: Hand tools, drills, Sawzall, manometer, multimeter, refrigerant gauges. Benefits - Competitive Pay: $25–$30/hour ($52,000–$62,400 annually based off a 40 Hr. work week) + OT when authorized by the Supervisor. - Per diem: $55/day + company lodging provided for regional travel. - Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure. - Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). - 401(k) Match: 5% employer contribution. - BGIS Kickoff Tech Program – Choose One: - $3,500 cash bonus - 40 additional hours of floating holidays - $1,250 technical training reimbursement - Additional Perks: - Company Vehicle: Take-home option available. - Tech Tools: Company-issued cellphone and tablet. - Annual Boot Voucher: Stay equipped with the right gear. - Comprehensive Benefits: Health, life, and disability coverage. - Corporate Discounts: Exclusive perks through ADP. - Career Development: Ongoing technical training and certifications. - Growth Opportunities: Clear paths for advancement and relocation. Company Description BGIS ITS is an equal opportunity employer. We are committed to creating an inclusive workplace where diversity is celebrated, and all employees are valued. - Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness, and community involvement. - We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. - BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds.
