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Medical Executive Assistant – Practice Operations Coordinator
Location
Philippines
Posted
10 days ago
Salary
$5 - $6 / hour
Seniority
Senior
Job Description
Medical Executive Assistant – Practice Operations Coordinator
Winning Assistants LLC
• Assist with licensing and compliance requirements for an aesthetic medicine practice • Answer patient calls and manage patient inquiries professionally • Handle patient-related questions and scheduling coordination • Support the launch and day-to-day administrative operations of the practice • Manage and organize emails across six different business email accounts • Sort, prioritize, and respond to emails in a timely manner • Unsubscribe from junk mail and maintain organized inbox systems • Handle calendar management and scheduling • Conduct follow-ups on various business and operational matters • Respond to VRBO and vacation rental booking requests • Coordinate with cleaning staff for property turnovers • Follow up with handymen, contractors, and maintenance providers • Assist with ongoing rental property operations and coordination • Provide executive-level administrative support across multiple businesses • Help improve organization and workflow systems • Assist with personal and professional task management • Support ongoing operational growth and business expansion initiatives
Job Requirements
- Medical education or healthcare-related background is preferred but not strictly required
- Previous experience working as a Virtual Assistant, Executive Assistant, or Medical Executive Assistant is strongly preferred
- Experience in medical office management, clinical support, or healthcare administration is highly preferred
- Medical license (Doctor, Nurse, PT, etc.) is a plus but not required
- Strong understanding of medical terminology and healthcare operations
- Excellent customer service and patient communication skills
- Strong administrative and organizational abilities
- Ability to manage multiple priorities and businesses simultaneously
- Experience with calendar management, email management, and scheduling
- Strong problem-solving and independent decision-making skills
- Comfortable working with minimal structure and adapting to evolving priorities
- Responsive and reliable with phone and text communication
- Able to work effectively despite a 12-hour time difference
- Highly organized and detail-oriented
- Proactive and self-motivated
- Flexible and adaptable to changing needs
- Able to “go with the flow” in a dynamic work environment
- Dependable, resourceful, and solutions-oriented
- Professional, intelligent, and capable of working independently
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
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