Summary - As a CRM Developer – Dynamics 365 / CE, you will be responsible for designing, developing, and supporting Microsoft Dynamics 365 Customer Engagement (CRM) solutions aligned with Gainwell application development and quality standards. The role supports the full lifecycle of CRM solution delivery, including requirements analysis, design, development, testing, deployment, and post implementation support. You will collaborate closely with business stakeholders, functional teams, and technical teams to customize the Dynamics 365 platform and Power Platform components to improve business processes and meet organizational objectives. The role requires strong technical expertise in Dynamics 365, C#.NET, JavaScript, Power Apps, and Power Automate, along with the ability to work independently in a large, matrixed enterprise environment. This role is strictly involved in application configuration and development activities and does not involve access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or confidential client data. The work is limited to CRM platform development, customization, integration, and support activities and does not include handling or processing of sensitive health or personal information. Your role in our mission Having 10 or more years of experience, this position will be responsible for supporting CRM application initiatives through design, development, testing, and ongoing support. • Design, develop, and implement Microsoft Dynamics 365 Customer Engagement (CRM) solutions in alignment with Gainwell application development standards. • Collaborate with business stakeholders and functional analysts to gather, analyze, and document requirements. • Customize and configure Dynamics 365 entities, forms, views, business rules, workflows, and security roles to meet business needs. • Develop and maintain custom plugins, workflows, and integrations using C#.NET and JavaScript. • Build extensions and custom components using Power Apps and Power Automate (Flows). • Develop and support Power BI reports and dashboards leveraging Dynamics 365 data. • Perform unit testing, system validation, and support defect resolution activities. • Provide ongoing application support and maintenance for the Dynamics 365 platform. • Create and maintain technical documentation, including design specifications, configurations, and deployment guides. • Ensure CRM solutions comply with Gainwell security, quality, and operational standards. What we're looking for • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. • 10+ years of experience in CRM application development and support. • Proven hands on experience with Microsoft Dynamics 365 Customer Engagement (CE/CRM). • Strong development experience with C#.NET and JavaScript. • Experience developing Power Apps for CRM extensions. • Experience creating and managing Power Automate (Flows). • Experience developing Power BI reports using CRM data. • Strong understanding of Dynamics 365 workflows, configurations, and customization techniques. • Experience integrating Dynamics 365 with external systems and applications. • Strong analytical, troubleshooting, and problem solving skills. • Excellent verbal and written communication skills. • Ability to work effectively in a large, matrixed enterprise environment. What you should expect in this role Remote Opportunity

Role Description As our Instructional Designer II , you will design, deliver, and enhance learning programs that enable our teams to do their best work and deliver on Wellthy’s mission. Building on your foundation in learning design and facilitation, you’ll partner with subject matter experts and business leaders to create engaging, effective learning experiences that support skill development, employee engagement, and operational excellence. In this role, you’ll play a key part in enabling and coaching both new and seasoned care team hires, ensuring they are fully prepared, confident, and connected to Wellthy’s culture and standards. You’ll also collaborate closely with peers and cross-functional partners to continuously improve the learning experience across the organization. You will report directly to our Senior Learning Experience Manager. Qualifications - Bachelor’s degree required - 3–5 years of experience in learning and development, instructional design, or related field - Demonstrated experience creating and delivering remote, engaging learning programs in a professional environment - Strong virtual facilitation and presentation skills with the ability to adapt to multiple audiences - Proficiency in learning tools such as Articulate 360, Canva, Camtasia, Vyond, or similar authoring and design platforms - Working knowledge of adult learning principles, needs analysis, and program evaluation - Strong project coordination and collaboration skills, with the ability to manage multiple priorities in a dynamic environment - Excellent written and verbal communication skills Requirements - Design, develop, and facilitate a comprehensive curriculum tailored for a distributed workforce, ranging from self-paced eLearning and interactive videos to engaging live virtual training sessions - Develop training that includes videos, gamification, simulations, narration/audio, PDF resources, and case study scenarios - Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end, using skills in project management, consultation, instructional design and development, implementation, and technology - Maintain and update existing learning content to ensure accuracy, consistency, and alignment with Wellthy policies and values - Lead the assessment of the current training portfolio and proactively perform gap analysis - Proactively lead organization-wide internal initiatives or events related to engagement and learning and talent development - Be a go-to resource for managers and other colleagues in the functional training space - Support the integration of new tools and technologies to improve learning accessibility and engagement - Design and facilitate training for teams and internal groups - Reinforce learning through follow-up coaching, feedback sessions, and ongoing support to enhance performance - Foster a positive, inclusive virtual learning environment that encourages participation and knowledge sharing - Collaborate with peers to share best practices, improve facilitation methods, and strengthen team learning resources - Manage training approaches, providing consultation and support for managers to engage and retain new talent - Gather learner feedback and program evaluation data to recommend content or delivery improvements - Maintain organized training documentation and ensure materials are accessible and up to date in shared systems - All other job duties assigned Benefits - The starting salary for this position is $66,000-$76,000 per year. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Company Description At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members.

• Design high-converting YouTube thumbnails tailored to different clients and content styles • Translate video concepts into bold, instantly understandable visuals • Use facial expressions, contrast, and composition to drive urgency, curiosity, or excitement • Adapt to various brand aesthetics while maintaining strong performance principles • Keep designs clean, high-impact, and mobile-friendly • Make intentional design choices around layout, hierarchy, and color • Provide a short rationale (3–6 sentences) explaining your concept and creative decisions

• Design high-converting YouTube thumbnails tailored to different clients and content styles • Translate video concepts into bold, instantly understandable visuals • Use facial expressions, contrast, and composition to drive urgency, curiosity, or excitement • Adapt to various brand aesthetics while maintaining strong performance principles • Keep designs clean, high-impact, and mobile-friendly • Make intentional design choices around layout, hierarchy, and color • Provide a short rationale (3–6 sentences) explaining your concept and creative decisions