• Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendments • Works closely with Clinical Operations study teams and plays a key role to ensure deliverables are in alignment with defined study timelines • Establish process and procedures for overall site contract management in the organization • Review, draft and negotiate a variety of agreements including master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements, and other client contracts • Escalate and resolve complex issues with clients and internal stakeholders • Negotiate site budget • Provide guidance to business teams regarding operational implications of contract terms • Ensure adherence to company policies, procedures and contracting standards • Update relevant study team members regarding the status of contract negotiations and execution • Establish, track, report and manage site contract metrics • Coordinate execution of agreements and track agreement expirations and other obligations • Support the maintenance of contract files and databases, including contract archiving • Assist in designing and implementing policies and procedures to affect the timely execution of contracts • Recognize where processes can be improved and take corrective action • Mentor and/or Ambassador for new SCMs and Precision for Medicine staff • Other tasks, as assigned

• Own the Amazon P&L and financial forecast. Establish and meet annual sales and profitability targets in partnership with VP of Sales. • Responsible for executing the comprehensive Amazon channel strategy (1P/3P) across both US and Canada • Report on Amazon performance against KPIs on a weekly and monthly basis, providing clear insights and analysis of key business drivers. • Own the merchandising and event calendar on Amazon, coordinating closely with the Seller/Vendor Manager on promotional opportunities. Build and manage promotional campaigns including Coupons, Deals, Lightning Deals, to maximize brand presence during key promotional traffic. • Manage advertising budgets to optimize ROAS (Return on Ad Spend) and overall channel profitability. • Serve as the primary daily contact for the Amazon 1P team as well as agency partners. Provide clear priorities, manage weekly calls, and report on performance both operationally and advertising KPIs

• Develop and execute a customer insights strategy, leveraging AI-driven tools to enhance the speed, scale, and quality of insight generation; • Translate product, clinical, and health economic data into compelling ROI narratives and tailored client deliverables, supporting Customer Success and Sales in commercial conversations such as monthly, quarterly, or annual business reviews; • Conduct complex analyses to surface actionable insights on member behavior and solution performance; • Collaborate cross-functionally to strengthen the value story and deepen client understanding of Sword's impact; • Own and continuously improve a portion of Sword Health's global insights reporting package, delivering recurring reporting to clients and internal stakeholders; • Partner with senior leadership to surface opportunities, inform priorities, and advance the strategic impact of the customer insights function.

• As a Senior Manager, Cross Border Transportation at ShipBob, you will be responsible for managing carrier relationships and partnerships across all cross-border modes for both inbound and outbound freight. • This role is also responsible for managing other critical partnerships including customs brokers, 3rd party duty and tax estimation systems. • You will be responsible for ensuring packages are flowing through ShipBob systems and facilities in the most efficient way possible and making sure that the customers get their shipments on time. • You will be a subject matter expert who both manages and educates internal partners on cross border entry processes and programs (USMCA, IOSS) as well as destination country requirements and best practices to ensure adherence to environmental systems. • Shipping is directly related to ShipBob’s overall customer experience, and you will be able to impact it positively in a meaningful way. • This role reports to the Director, Transportation.