• Develop and lead Merlin’s government relations strategy, aligned with revenue and growth objectives • Build and maintain senior-level relationships across U.S. government agencies, including defense, aviation, and related stakeholders • Partner closely with the Chief Revenue Officer and Business Development teams to identify, shape, and advance opportunities within government channels • Support the development and positioning of Merlin’s capabilities in alignment with government priorities, missions, and funding pathways • Navigate and influence procurement processes, including traditional and non-traditional acquisition pathways • Collaborate cross-functionally with Strategy, Programs, Engineering, and Policy to ensure alignment between government engagement and product direction • Provide insights into budget cycles, policy developments, and funding opportunities that impact revenue strategy • Represent Merlin in meetings, briefings, and industry forums to strengthen credibility and visibility within the government ecosystem • Help drive capture strategy and deal progression for key government programs • Develop clear internal reporting and external-facing materials to support executive and Board-level visibility

• Lead and coach a team of Regional Sales Directors and Account Executives to achieve revenue goals while fostering an inclusive and high-performing culture • Develop and execute outbound pipeline strategies and sales programs in collaboration with Corporate Sales • Partner with Product Marketing, Product Management, Demand Generation, and other cross-functional teams to drive business growth • Engage with partners to identify opportunities that enable channel velocity and team success • Monitor team performance, ensure alignment with Zscaler’s core values, and identify training and development opportunities to promote upward mobility

Role Description The Vice President of Client Implementation & Integration will serve as a strategic executive leader responsible for overseeing client onboarding, implementation, integration, stabilization, and client offboarding initiatives across all business units and service lines, including enterprise hospital systems. This role is critical to ensuring seamless client transitions, operational readiness, and long-term client success throughout the client lifecycle. - Lead implementation strategy, integration governance, and operational standardization efforts in partnership with executive leadership, Operations, Client Success, Sales, Technology, and Revenue Cycle teams. - Support organizational growth initiatives, including acquisitions, service line expansion, and operational scalability. - Drive consistent implementation processes, client outcomes, and revenue realization. - Serve as a key executive partner in supporting organizational growth, client retention, and operational integration initiatives across the company. Qualifications - Bachelor’s degree in Business Administration, Healthcare Management, Healthcare Administration, or a related field required. - Master’s degree preferred. - Minimum of 12 years of progressive leadership experience in healthcare operations, client onboarding, implementation, or Revenue Cycle Management (RCM). - Minimum of 7 years in senior leadership or executive-level roles overseeing large-scale implementations and operational teams. - Experience within PE-backed healthcare services, multi-division organizations, or high-growth environments strongly preferred. - Proven track record leading hospital system implementations, operational integrations, and scalable client onboarding strategies. - Executive leadership and operational management experience. - Deep understanding of healthcare systems and Revenue Cycle Management (RCM) processes. - Excellent communication, executive presentation, and relationship management skills. - Strong analytical, financial, and problem-solving abilities. - Expertise in process improvement, operational scalability, and change management methodologies. Requirements - Develop and execute the client implementation and integration strategy aligned with organizational growth objectives and operational priorities. - Establish scalable onboarding and implementation frameworks across all divisions, service lines, and acquired entities. - Lead initiatives focused on improving implementation efficiency, client experience, operational readiness, and revenue realization. - Oversee the end-to-end client implementation lifecycle from contract transition through operational stabilization and long-term success readiness. - Oversee strategic client transition and offboarding activities to ensure operational continuity, risk mitigation, and effective knowledge transfer during client disengagements. - Standardize implementation governance, methodologies, documentation, and operational best practices across the organization. - Lead implementation and operational integration efforts for newly acquired clients, service lines, and business units. - Partner with executive leadership on acquisition onboarding, integration planning, and operational readiness strategies. - Drive consistency across onboarding, operational workflows, reporting structures, and client transition processes following acquisitions or organizational changes. - Evaluate integration risks, operational dependencies, and transition considerations to support successful implementations and integrations. - Serve as executive sponsor and strategic point of contact for high-profile and complex client implementations. - Lead executive-level governance meetings, implementation steering committees, and operational review sessions with internal and external stakeholders. - Manage escalated implementation issues and partner cross-functionally to drive timely resolution and client satisfaction. - Build and maintain strong executive relationships with client stakeholders to support retention, trust, and long-term partnership growth. - Partner with Sales, Operations, and Client Success leadership to support client retention, expansion opportunities, and long-term revenue growth strategies. - Drive post-implementation stabilization efforts to improve operational performance, client adoption, and revenue realization timelines. - Monitor implementation profitability, onboarding costs, client ramp performance, and operational readiness metrics. - Lead and mentor a high-performing team of implementation leaders, onboarding managers, project managers, and operational specialists. - Develop organizational structure, workforce planning, succession strategies, and leadership development initiatives for the implementation function. - Foster strong collaboration across Client Services, Operations, Revenue Cycle, IT, Product, Finance, and Executive Leadership teams. - Drive accountability, operational discipline, and continuous improvement across implementation and integration teams. - Own departmental budgeting, forecasting, resource allocation, and headcount planning for the implementation and integration organization. - Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), implementation timelines, and operational benchmarks. - Utilize analytics and data-driven insights to guide decision-making, optimize processes, and improve client outcomes. - Present implementation performance, operational insights, and strategic recommendations to executive leadership. Benefits - Medical, dental, and vision insurance - 401(k) plan with employer contributions - Paid time off (PTO) and paid holidays - Employee assistance program (EAP) - Professional development opportunities - Benefits may vary based on employment status.

Role Description This position leads, develops, and motivates a team of Branch Account Managers to achieve sales targets while maintaining strong, service-focused client relationships across an assigned territory. The Senior Vice President of Branch Accounts drives sales strategy by setting aligned goals and overseeing annual rate increases in a results-oriented culture that supports growth and high client satisfaction. This function reports to the Executive Vice President of Sales & Marketing at the Corporate office. Key Responsibilities - Lead, develop, and motivate a team of service-centric Branch Account Managers, ensuring they meet individual and team targets, while maintaining strong client relationships. - Development of sales goals and targets aligned with organizational sales initiatives and growth strategies, establishing a unified approach across the assigned geographic territory. - Oversee the implementation of the company's annual rate increase project, ensuring all sales teams have applied the appropriate increase per customer service agreements, made appropriate notifications to the customer base, and communicated with customer inquiries. - Collaborate on sales presentations and proposal generation for potential new clients, customizing offerings based on client needs and company capabilities. - Act as a liaison between Branch Accounts and other internal stakeholders to guarantee alignment of client needs, business opportunities, and service execution. - Track sales metrics for Branch Account Management to ensure company goals are met and to identify areas of improvement. - Provide regular updates, reports, progress, successes, and challenges. - Recommend and refine sales processes to increase efficiency and drive team success. - Foster a collaborative, results-oriented team culture focused on achieving sales objectives, product knowledge, and maintaining high client satisfaction, which enhances team performance. - Participate in special projects as required. - Other directives as assigned. Qualifications - Bachelor’s degree in Business, Marketing, or a related field. - Minimum 5 years of senior-level Sales experience. - Minimum 10 years of experience in Sales management. - Strong business acumen and the ability to align sales initiatives with business goals. - Experience with budget management and financial analysis related to sales goals. - Proven track record of driving successful sales strategies. - Strong knowledge of sales methodologies, strategies, and tactics. - Ability to travel as needed to meet with clients, partners, and team members. Individual Skills & Competencies - Excellent leadership skills with experience managing and developing high-performing sales teams. - Strategic thinker with a customer-centric approach. - Demonstrated ability to build and maintain strong client relationships. - Strong communication, negotiation, and presentation skills. - Strong data analysis skills to inform decision-making and strategy. - Strong ethics and commitment to maintaining confidentiality. Benefits - Position Pays: $150,000k- $180,000k DOE - Salary commensurate with skill set, experience, and competency in operational leadership roles. - The position is bonus-eligible, up to 25% annually, based on individual and company performance. - Can sit anywhere in the US within close proximity to a Loomis Branch or our US corporate headquarters in Houston. Company Description Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. Many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!