Who We Are Open Up Resources is a non-profit publisher in pursuit of delivering the highest quality learning experiences for all students by providing educators best in class, research-based PreK–12 curricula and professional learning so they may support every student’s academic success and create in-class experiences that celebrate, honor, and empower all students. The Role The Chief Impact & Revenue Officer (CRO) is a pivotal role directly influencing the future of our organization’s new business sales, customer success, marketing, and partnerships. The CRO will scale and lead our impact and reach strategic initiatives by focusing on exceeding ambitious sales goals, and uncovering new opportunities, while building a scalable sales and marketing engine.  The CRO will report to and work closely with the Chief Executive Officer, the senior executive team, and directly manage the Managing Directors and Sr. Directors of Sales & Marketing in strategically executing the go-to-market strategy and aligned strategic priorities.  The CRO is required to have extensive district relationships and an understanding of state and district level sales strategy to propel the OUR brand. The CRO will bring a track record of transforming revenue operations for scale. This individual will design and execute a go-to-market strategy adoption of the OUR portfolios, with a focus on impact and sustainable growth.   Our ideal candidate is a mission-driven C-level sales leader with an energetic passion for transformation within education, a strong K-12 background, demonstrated strategic K-12 sales and marketing experience leading multiple teams. The Chief Revenue Officer will have deep knowledge of cross-channel marketing, native advertising, programmatic, and the latest trends in digital advertising. The ideal leader will listen first, exhibit dedication for the Open Up mission, and recognize that personal as well as team productivity is the result of a commitment to excellence, strategic planning, collaborative teamwork, and focused effort. In addition, the CRO position requires strong financial, analytical, and modeling expertise.

• Partner with the CRO and executive team to define the multi‑year revenue strategy, including segmentation, coverage model, and capacity planning across direct, channel, and self‑serve motions. • Lead the annual and quarterly GTM planning process: targets, territories, quotas, headcount plans, compensation design, and budget alignment across Marketing, Sales, Customer Success, and Partnerships. • Develop and maintain a unified revenue performance framework (pipeline, conversion, cycle time, retention, expansion) to guide investment decisions and trade‑offs. • Own the Revenue enablement program for all functions within the organization. • Own end‑to‑end GTM process design from lead to renewal and expansion (lead management, qualification, opportunity management, deal desk, order management, handoffs to onboarding and CS, renewal playbooks). • Standardize and continuously improve processes for different DevOps segments while preserving regional and segment flexibility where needed. • Build robust dashboards and analytics for pipeline health, forecast accuracy, cohort retention, product adoption, pricing/discounting, and sales productivity; turn insights into recommendations and action. • Own the companywide revenue forecasting process and drive continuous improvements in accuracy, timeliness, and scenario modelling. • Serve as the connective tissue between Marketing, Sales, Customer Success, Product, and Finance to ensure alignment on ICP, segmentation, messaging, pricing/packaging, and lifecycle plays. • Build and lead a high‑performing RevOps organization spanning sales operations, marketing operations, CS operations, systems/administration, analytics, and deal desk.

• Own and scale the systems, processes, and analytics that power predictable revenue growth • Partner with cross-functional stakeholders to develop scalable processes • Identify inefficiencies and drive innovation across CRM • Own end-to-end annual revenue planning cycles • Establish clear definitions and operating cadence to improve forecast discipline • Design and operationalize forecasting methodology • Partner with Sales Leadership and Finance on pipeline coverage models • Drive initiatives that improve pipeline quality across segments

• Proxy Leadership: Act as the primary operational decision-maker for the North American time zone. You will handle escalations, approve exceptions within policy, and provide immediate guidance to leadership without waiting for the Australian team to wake up. • Thought Partnership: Collaborate with Sales and Success leaders to identify risks and opportunities. Don't just report the news; make the news. If a territory is underperforming, analyze why and propose a solution. • Cross-Functional Orchestration: Serve as the "front door" for RevOps in the Americas. You will triage requests, determining what needs to go to the Systems team, what needs Deal Desk support, and what requires with global stakeholders. • Forecasting Excellence: Own the global forecasting process. Run the weekly forecast calls, pressure-test deals using our methodology (MEDDPICC), and deliver a predictable number. • Pipeline Hygiene: Monitor the health of the funnel. rigorous analysis of stalled deals, stage duration, and conversion rates. You will hold the team accountable to the "truth" of the data. • QBRs and Planning: Lead the data preparation and operational structure for Quarterly Business Reviews, ensuring discussions are grounded in fact, not opinion • Commission Incentives: Take full operational ownership of the sales compensation process. You will calculate monthly commissions, design plans and ensure alignment to strategy. Act as the neutral arbiter for commission disputes, resolving them with fairness and transparency in line with our "No games" value. • Dynamic Territory Management: Manage the allocation of patches and accounts. Use data to carve territories that ensure equitable opportunity and maximize market coverage. • The "Product Manager" for Ops: You will collaborate with the RevOps Systems team to request new builds. You will write the user stories, define the business requirements, and assist in User Acceptance Testing (UAT). • Insights & Dashboards: You will be in charge of the dashboards that drive our key roles. You will build "simple things" (reports, dashboards, list views) yourself in HubSpot/Salesforce to provide immediate value, while escalating complex architectural changes to the Systems team. • Change Management: Partner with the Sales Enablement team to roll out new processes and tools. You are the "Process Owner" who ensures that a new process is understood, trained, and adopted by the field. • Adoption Monitoring: Track the usage of our tools and processes. If the team isn't using a new workflow, find out why and fix it. • While Systems and Deal Desk are well-supported, you will act as a knowledgeable backup and escalation point, ensuring no bottleneck stops a deal from closing. The US is our biggest and we need well-reasoned decision making when Australian leadership is offline.