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PCA is an Equal Opportunity Employer. Qualified Applicants must apply at careers.packagingcorp.com to be considered.
IT Network Infrastructure Engineer III
Location
United States
Posted
66 days ago
Salary
$96K - $120K / year
Seniority
Mid Level
Job Description
IT Network Infrastructure Engineer III
PCA
Role Description The purpose of this position is to provide implementation, configuration, support, and troubleshooting of all hardware, operating systems, applications, and policies related to the networks infrastructure. This position is part of the Information Technology Systems department, Network infrastructure group. This person will interface with internal and external personnel of varying degrees of technical proficiencies to design, maintain, and troubleshoot the PCA network infrastructure. Principal Accountabilities - Know and follow policies and procedures of the company. - Share information that would benefit other members of the team. - Find ways to improve the delivery of service to our customers. - Support the business philosophy of meeting needs and exceeding expectations for our customers. - Commit to service by doing what is right for our customers and keeping promises. - Design, configure, maintain, and troubleshoot the PCA network and its equipment. - Provide in-person and remote support to team members, support engineers, and end users. - Perform the physical installation of all switches, routers, firewalls, and other equipment. - Ensure safety while operating in manufacturing environments and follow all safety precautions. Decision Making This position requires being able to effectively think, troubleshoot, and make correct decisions that affect the business and manufacturing networks even when under intense pressure. Interactions with Customers and Contacts - Direct verbal and written contact with plant managers and other corporate managers. - Verbal and written contact with all PCA users in response to Remedy tickets and other issues. - Communication with all ITS department personnel. - Possible communication with customers/vendors. Qualifications - Bachelor of Science, Information Technology Systems. - A minimum of 6 years previous work experience in related ITS area. - Expert understanding of all layers of the OSI model. - Proficient in the configuration and installation of Layer 2 / 3 switches and routers. - Advanced understanding of and experience with VLAN design and configuration. - Strong packet capture analysis skills. - Experience investigating and resolving help desk service requests and use of help desk software. - Strong understanding of and experience with configuring IP, OSPF, BGP, VRRP, SLPP, HSRP on Avaya and Cisco switches and routers. - Experience with Avaya ERS and VSP switches. - Experience with network cabling and an understanding of basic ethernet cabling requirements. - Expert understanding of and experience with configuring and troubleshooting Enterprise class wireless networks (Aerohive and Cisco). - Must be proficient in current Windows Operating Systems (desktop and server). - Proficient in use of Linux. - Strong organizational skills to handle numerous details, deadlines, and requests. - Ability to adapt to and work effectively and independently in a fast-paced, multitasking environment. - Thrive under pressure and maintain composure when troubleshooting critical system failures. - Evaluate and prioritize tasks for efficiency and completeness. - Excellent verbal and written communication skills. - Able to work overtime as needed. - Certificates – ACSS/CCIE/WCNA. - Interact effectively and professionally with all levels of plant and corporate personnel, customers, and vendors. - Complete all tasks associated with the installation/removal of networking equipment in a shop floor environment. Requirements - Salary range: $96,000-$120,000. - Eligible to enroll in certain benefit coverages (medical, dental, and vision) within the first 30 days of employment. - Automatically enrolled in life, AD&D, and disability coverages upon hire. - Automatically enrolled in the 401k plan with pre-tax and Roth contribution options along with employer-provided matching contributions. Disclaimer The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law. PCA is an Equal Opportunity Employer. Qualified Applicants must apply at careers.packagingcorp.com to be considered.
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