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Boosting offensive security with AI
Technical Account Manager – Application & Offensive Security
Location
South Korea
Posted
75 days ago
Salary
$130K / year
Seniority
Senior
Job Description
Technical Account Manager – Application & Offensive Security
XBOW
• Serve as the primary point of contact and for a large and growing portfolio of customers • Own the end-to-end customer experience across hundreds of accounts; nothing falls through the cracks • Deliver a high-touch experience when needed by acting as a problem solver—conduct independent analysis and triage before escalating to internal teams • Develop and own repeatable workflows to scale self-service–led entry with product-led expansion • Collaborate closely with both product and sales teams to align on strategy and execution • Act as an external-facing technical program manager—identify process gaps, advocate for fixes, and recognize when automation is needed, even without writing code • Represent the voice of the customer internally to drive adoption and continuous improvement • Advocate for product and process changes that reduce friction, automate touchpoints, and improve outcomes • Navigate product questions with confidence, escalating appropriately even without deep domain knowledge • Translate pentesting findings and vulnerability data into actionable guidance for security and engineering stakeholders • Understand application security concepts — OWASP Top 10, CVSS scoring, common vulnerability classes — well enough to field customer questions and contextualize results • Work with customers running large-scale assessments across dozens or hundreds of applications, tracking coverage, SLA adherence, and finding trends • Partner with Product and Engineering to triage edge cases in scan results, distinguishing between product gaps and expected behavior • Build and maintain customer-facing documentation, runbooks, and enablement materials grounded in real product workflows
Job Requirements
- Experience in a technical customer-facing role
- Familiarity with application security or developer tools
- Working knowledge of application security fundamentals
- Exposure to security tools ecosystem: scanners, DAST/SAST platforms, vulnerability management systems
- Background in technical program management, technical account management or scaled customer success
- Fluent in Korean, advanced in English
Benefits
- Competitive base salary starting at USD 130,000 and a meaningful equity package
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• Function as an information security subject matter expert • Engage with customers and partners to build trust • Identify opportunities for tool enhancement and scalability • Develop information security policies and standards • Report on team program health and success metrics
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